During evaluation of my car, Spinny staff had caused a minor accident cuaisng the rear of my vehicle to be dented. Later, on phone they offered Rs 8.8 L for my car. The customer service team also stat... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
At the time of delivery, you naturally feel super excited because the car’s condition is genuinely top notch. The customer support is also decent if you have any doubts, they respond properly without... Toon meer
Bedrijf heeft geantwoord
The customer service provided by Monika from Spinny team was good, as she helped us in resolving the issues due to some faults happened by Spinny when they sold us the car. Though the solution was no... Toon meer
Bedrijf heeft geantwoord
Abhishek tried his level best for my problem resolution. He also put in extra efforts to get my window switched repaired free of cost. However I'm not at all satisfied with the workshop team. It se... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Contactgegevens
India
- spinny.com
3,7
Gemiddeld
566 reviews
Heeft 69% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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I am happy with the service and the…
I am happy with the service and the supporter Nitin, Thank you for taking the initiative this fast.
14 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sayed, thank you for the feedback and the rating. Your kind words mean much to Nitin and to us. We will be sure to pass on the appreciation. Thank you for making our day! #SquadSpinny
Antwoord van Spinny
Hi Puneet, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
Average
The work was done, but unprofessional handling of car previously. No timelines shared.
12 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Anshuman, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
After so many calls and escaltion the…
After so many calls and escaltion the social media handler Mr.Pravesh Ji handles my case very carefully and respond me everytime and everything whatever done on my Car. My issues was taken carefully by Mr.Pravesh ji and delivered my car in one day after the escalation I am very thankful and grateful to own this Spinny car who take care of customers issue.
But in the last I would say there is a requirement of improvement of after sales service otherwise it was a worth experience with spinny.
Thank-you so much
12 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Anand Deep, thanks for giving us an opportunity to help out & we will surely pass on your appreciation to Pravesh. Also, we've noted your feedback and will continue to improve our customer experience to make you happier in the future. #SquadSpinny
Thank you for good guidance and support
8 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Faiza, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
“All my queries have been resolved by…
“All my queries have been resolved by Nishant. He handled everything very politely and patiently, explained each point clearly, and provided excellent support. I truly appreciate his professionalism and helpful attitude.”
12 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sharique, we are glad to see you are satisfied with the services. Your kind words mean much to Nishank and to us. We will be sure to pass on the appreciation. Seeing your satisfaction makes it worth the effort. #SquadSpinny
Mr.Nishank helped me to get the car on…
Mr.Nishank helped me to get the car on time,
Happy with way of response and quick action.
Thank you Mr Nishank and Nagendranath K (Hub manager - Yalahanka)
12 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Sparshith, thanks for giving us an opportunity to help out & we will surely pass on your appreciation to Nishank and Nagendranath. Also, we've noted your feedback and will continue to improve our customer experience to make you happier in the future. #SquadSpinny
Bad service by Spinny good resolution…
Bad service by Spinny good resolution by agent
12 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Nihal, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
It was a quick resolution
It was a quick resolution.
Gaurav was helpful. Got my price updated in the app as well.
10 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Arpit, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Gaurav. We’re here if you ever need us again! #SquadSpinny😊
Although initially I was worried about…
Although initially I was worried about the response and updates but then Mr. Parvesh took over and owned the things till it got resolved.
9 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Ganesh, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Parvesh. We’re here if you ever need us again! #SquadSpinny😊
Used Fast Tag before deactivation after sale - Resolved by Gaurav Oberoi.
Encountered fast tag issue post sales with Spinny. Spoke to Gaurav Oberoi from Spinny Team who quickly attended to the issue, investigated on it, escalated as needed and ensured constant follow-ups until resolution. Overall Spinny experience was good until the fast tag issue arose. Great guy and amazing support which is something rarely seen these days in the customer support. Keep up the good work.
3 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Dinesh, thanks for giving us an opportunity to help out & we will surely pass on your appreciation to Gaurav. Also, we've noted your feedback and will continue to improve our customer experience to make you happier in the future. #SquadSpinny
Antwoord van Spinny
Hi Prashant, we are glad to know this and thank you for giving us an opportunity to help you. #SquadSpinny 😊
Absolutely great assistance i got from…
Absolutely great assistance i got from nishank , my problem i faced has been resolved.
6 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Dipayan, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Nishank. We’re here if you ever need us again! #SquadSpinny😊
Antwoord van Spinny
Hello Mr. Rajesh, Thanks for the 5-star rating! We're always aiming to excel, and we appreciate you recognizing our efforts. #SquadSpinny
I really appreciate the effort of…
I really appreciate the effort of Pravesh he help me to solve my issue on priority basis and without any hassle. Thanks one again Pravesh for your support.
7 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Avinash, we are glad to see you are satisfied with the services. Your kind words mean much to Pravesh and to us. We will be sure to pass on the appreciation. Seeing your satisfaction makes it worth the effort. #SquadSpinny
Thank you soo much Monika ji
Thank you soo much Monika ji
Actually me thode din pehale price ko kele mara spinny car hube Ahmedabad me issue ho gaya tha
To uska issue ka solution monikaji ne
Dila diya tha
Nice experience
Spinny social team,
Spinny seles team
And Thank you dhruvji
7 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Piyush, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Monika. We’re here if you ever need us again! #SquadSpinny
I've paid my bike e challan 3 days ago…
I've paid my bike e challan 3 days ago and the status is still showing in progress, kindly get it cleared and update it I'm facing issues for that as other websites the challan is still showing
4 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi, we’re here for you and will look into this concern. Kindly share your contact details by filling out this Google form: https://bit.ly/3kWbuVP, so we can check and assist you further. Squad Spinny
Thanks Spinny for a quick response
Nishank helped me sorting out the issue ina very short time. Hoping to see such quick response from Spinny in the future.
5 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Prashant, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Nishank. We’re here if you ever need us again! #SquadSpinny😊
Nishank singh from spinny helped me to…
Nishank singh from spinny helped me to release my hold amount.
Spinny is very trustful and reliable .
Thank you
6 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Pravin, we are glad to see you are satisfied with the services. Your kind words mean much to Nishank and to us. We will be sure to pass on the appreciation. Seeing your satisfaction makes it worth the effort. #SquadSpinny
Very quick to response and helpful.
6 januari 2026
Review zonder uitnodiging
Antwoord van Spinny
Hi Prashant, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
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