SpinPals Casino Reviews 

2.254
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

If I was to recommend an online casino, 10 times out of 10, I would definitely recommend Spinpals! They have great customer service, variety of casino games, with good promo deals daily and also fast... Toon meer

Beoordeeld met 5 van de 5 sterren

I have had a great experience with SpinPals Casino. They have a great selection of games which are both exciting and affordable, plus they do pay out. I recommend using their platform.

Beoordeeld met 1 van de 5 sterren

Redemptions take forever. I’ve been waiting for 3 days after they approved it and still haven’t hear anything. If you’re playing for GC it’s fine but if you’re a real money player, be prepared to wait... Toon meer

Beoordeeld met 4 van de 5 sterren

It's pretty decent they just have to get better at promo giveaways we as customers appreciate that which makes us come back

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Houd rekening met het volgende

4,0

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 38% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,0

Alle reviews

(2.254)

690 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Account Banned

Account Banned. My account was banned this morning for no reason and support is not being helpful.

Will be needing to chargeback it seems.

28 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

I was banned for no reason

I was banned for no reason. I went to login and it said account banned. I have no idea why. I’ve never changed banks or cards.

26 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — we’re sorry to hear about your experience and understand how frustrating it is to suddenly lose access to your account without clear context.

Account bans or restrictions are only applied after internal review and can be related to security, compliance, or account activity concerns.

Beoordeeld met 1 van de 5 sterren

Advertising upgrade are lie. AI random picks xp lie

To start the bronze, silver, gold. Xp point. There nothing about bronze level 2, before you get to silver. As the silver has 1,2,3 before gift upgrade. As you do reach a silver and about to reach silver 2!! Witch is 17k xp point. When u buy packages they give like 200 xp nothing special. For every $1 you bet is 1xp. I'm at 16k-xp the daily rewards the supposed to upgrade daily and wheel. When starting out you get 0.30 day plus wheel. Now the wheel only has 0.01 and with only one $1sc they give u 0.25cent and .0.75 for the week. There rated #F with business bureau. Knowing that they don't answer ppl back and there headquarters not where they say in TX or New Hampshire some place. I wish it would let me post screenshots of Rj trying to make shit up and switch his words around.

24 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Cashed out one time with 0 issues

Cashed out one time with 0 issues. Great game selection. Would give 5 stars but they took my . 30 daily down to . 10 and limited my wheel spins. Until then it was easily one of my top casinos. Now it is just average.

23 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best online casino by far!!

Best online casino by far. Trust me I played them all. Great game selection. Fastest payouts by far. If u are looking for a fun exciting and fast service. Spin pals is it.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Banned me for no explainable reason and…

Banned me for no explainable reason and kept$126 of mine. No customer service.
Most of these reviews have to be fake.

15 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — we’re sorry to hear about your experience and understand how frustrating it is to suddenly lose access to your account without clear context.

Account bans or restrictions are only applied after internal review and can be related to security, compliance, or account activity concerns.

Beoordeeld met 1 van de 5 sterren

Account Banned and Funds Withheld Without Proper Explanation

I had a very disappointing experience with SpinPals Casino. After using the platform and having funds in my account, my account was suddenly banned/restricted. Following the ban, I was unable to access or withdraw my remaining balance.

Customer support provided little to no meaningful explanation, and communication was either delayed or unhelpful. From my perspective, the handling of the situation felt unfair and lacked transparency.

I understand casinos have terms and conditions, but users deserve clear communication, proper investigation, and access to their legitimate funds unless there is verified evidence of wrongdoing.

Based on my experience, I would strongly advise others to proceed with caution before depositing money.

I hope the company resolves this issue professionally and improves how it handles customer disputes in the future.

17 mei 2026
Review zonder uitnodiging
Logo SpinPals Casino

Antwoord van SpinPals Casino

Hi there — we’re sorry to hear about your experience and understand how frustrating it is to suddenly lose access to your account without clear context.

Account bans or restrictions are only applied after internal review and can be related to security, compliance, or account activity concerns.

Beoordeeld met 1 van de 5 sterren

THE WORST SOCIAL SITE EVER

Where to begin? Firstly I'll let it be known that I am a Gold VIP on this site, even though I don't think it's worth really mentioning. What that really means is I have spent a great deal of money on this site.

I've been sitting here trying to think of all of the great things about this site only to come to the realization there are none. There are no incentives for leveling up the VIP level, including the level up bonus that is usually so small its unnoticeable. If I remember correctly the reward for getting Gold VIP was $2.5...
As if that isn't bad enough I have only ever cashed out of this site a whopping 2 times in the last almost year I've had the account. If that isn't a tip on their level of greed then I think nothing will be.

I just deposited, again, $10 and it was gone before I knew it. I never made it above my initial starting amount, and only got one bonus on the multitude of games I played (all being 5-10 cents). I then went to live chat to ask for an account review and learned that they can't give account reviews. I was told if I were to get an account review that I would get an email with regards to it, which got me thinking.... I have not yet received an email pertaining to anything remotely close to an account review. That leads me to believe they don't actually give account reviews yet don't want people to know that bit of info.

So what if instead of account reviews I ask for a little freeby, like some spins or something like 5 free SC. NOPE! The human agent helping me in live chat was kind enough to inform me that was also NOT AN OPTION. So then I ask about rakeback or something similar, to which I found out that too doesn't exist with this site.

Hmmmm, well now I am thinking about how I "don't" qualify for anything regarding rewards yet I am a gold level VIP member, which has me feeling conflicted now.

And so, after having this small debate with myself I have come to the simple conclusion to forget about the site, only ever use the measly daily log in bonus to attempt to win a cash out amount of money and to inform everyone I can that this is one site I would highly recommend staying far away from. They can't look outside of their bank accounts long enough to even realize they are shit thus preventing them from ever becoming better. I really hope this site gets shut down one day, so no one else will suffer emptying money with no chances of getting it back like I did.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unexpected Ban

Unexpectedly was banned from their casino after being with them for a year with no prior issues. They were non-committal in their explanation for the ban and gave me a general response with no explanation. Do not trust this casino.

18 mei 2026
Review zonder uitnodiging
Logo SpinPals Casino

Antwoord van SpinPals Casino

Hi there — we’re sorry to hear about your experience and understand how frustrating it is to suddenly lose access to your account without clear context.

Account bans or restrictions are only applied after internal review and can be related to security, compliance, or account activity concerns.

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