SpinPals Casino Reviews 

2.255
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

If I was to recommend an online casino, 10 times out of 10, I would definitely recommend Spinpals! They have great customer service, variety of casino games, with good promo deals daily and also fast... Toon meer

Beoordeeld met 5 van de 5 sterren

I have had a great experience with SpinPals Casino. They have a great selection of games which are both exciting and affordable, plus they do pay out. I recommend using their platform.

Beoordeeld met 4 van de 5 sterren

It's pretty decent they just have to get better at promo giveaways we as customers appreciate that which makes us come back

Beoordeeld met 5 van de 5 sterren

So far from my experience, SpinPals is truly fun and legit! They have numerous fun games to play, they offer great rewards incentives, and easy redeem!

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4,0

Goed

TrustScore 4 uit 5

2K reviews

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Heeft 38% van zijn negatieve reviews beantwoord

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4,0

Alle reviews

(2.255)

690 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The BEST!

Great selection of games, superb rewards for missions, nice daily offers, excellent sales, all around the BEST site of its kind.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Must Try!

I absolutely love the daily bonuses/missions/rewards. I check in EVERYDAY, you never know , you may get lucky when least expected. And last but certainly not least, you can really cash out from this app.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay Far Away Unethical Practice

Don't rely on this sites score I promise you all they operate in a severely unethical manner which to me is criminal. But here it goes

I am beyond frustrated with Spin Pals and how they handled my situation. I reported an unauthorized and invalid purchase immediately, made them fully aware of the issue, and even pointed out how their own terms of service applied—yet they still refused to fix it, refund it, or return the funds to the proper account.

What’s blatantly obvious is the double standard. They were more than happy to accept the money when it benefited them, but if this had been a redemption or payout, they would have hidden behind their terms and denied it without hesitation. That level of inconsistency is unacceptable and speaks volumes about how they operate.

This was not a gray-area situation. This was an illegitimate transaction, and they were informed right away. Instead of taking responsibility, they chose to ignore the issue and keep the money. That is not just poor customer service—it feels deliberately dishonest.

At this point, I have zero confidence in this platform. I will be escalating this through every available channel and making sure others are aware of how this company handles situations like this. Proceed with extreme caution if you are considering using Spin Pals.

I have the support tickets, documentation, and chat transcripts to back all of this up. If anyone would like to see the evidence, I am willing to provide it upon request

Update since they Responded

They took money that they did not have a legal right to keep. And if that is in Accordance with your TOS then thank you for proving my point. You operate unethically keep money that doesn't belong to you and then hide behind a wall of BS TOS that didnt apply since the transaction was in fact not legal..

2 juni 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — we're sorry to hear that you feel this way about your experience.

We take concerns regarding transactions and account activity very seriously and thoroughly review all reports submitted to our team. While we understand your frustration, we do not keep funds improperly or apply our policies inconsistently. All transaction and account decisions are made in accordance with our Terms of Service and applicable compliance requirements.

We recognize that not every outcome will be the one a player hopes for, but our goal is always to review concerns fairly and provide accurate information based on the details available to us.

We appreciate your feedback and are committed to continually improving both our processes and communication with players.

Beoordeeld met 2 van de 5 sterren

Banned a week after cashout

Banned a week after cashout. Enjoyed the site, and played cautiously, but they decided to not tell me why they banned me. I actually got my minimum redemption, but I'm not sure what the problem was. I think their roulette game may have been a little broken. I actually pointed out an exploit in their mines game when I joined, that let keep betting a dollar, which they weren't at all grateful.

1 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — thank you for sharing your feedback.

We're glad to hear you enjoyed the platform and were able to successfully receive your redemption. That said, we understand how frustrating it can be to have an account restricted without receiving the level of detail you were hoping for.

Account actions are only taken after review and may be related to security, compliance, or gameplay integrity concerns. For privacy and security reasons, we may not always be able to disclose specific details regarding internal reviews.

We also appreciate players who take the time to report potential issues or bugs. Feedback like that helps us improve the platform and maintain a fair experience for everyone.

We wish you the best moving forward and appreciate the time you spent with us.

Beoordeeld met 1 van de 5 sterren

I have been playing on Spinpals.com for…

I have been playing on Spinpals.com for almost two years now. Beware of their redemption time as it can vary from 1 day to Eternity. I have a redemption still pending from 2 weeks ago. The worse part about Spinpals.com is their accountability as they claim to have support but they only provide Ai generated support with chat answers that don’t provide assistance regardless of the situation. If you want a speedy payout - DO NOT USE SPINPALS.COM - they hold your money and show no accountability in assisting their customers.

23 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — thank you for being a player for nearly two years and for sharing your feedback.

We’re sorry to hear about the delay with your redemption and the experience you’ve had with support. We understand how frustrating it can be when a request takes longer than expected, especially when you’re looking for clear updates and timelines.

While many redemptions are processed quickly, some may require additional review or experience delays due to processing volume. However, we recognize that waiting two weeks without meaningful updates is not the experience we want for our players.

We also appreciate your feedback regarding support. Our goal is to provide helpful and accurate assistance, and we understand that automated responses can feel impersonal when you're dealing with a specific issue.

Thank you for bringing these concerns to our attention. Feedback from long-time players helps us identify areas where we need to improve.

Beoordeeld met 1 van de 5 sterren

A joke among thieves

Was a decent site.... WAS. They stole my monthly wheel spins away when I literally was saving the last few I had for the end of the month. And they lowered all bonuses... Seriously.. one of the reasons I loved it was the everyday bonuses but of course.. greed. So they know it from 21 wheel spins in a month... To FIVE. FIVE. Out of a whole month. Not to mention they went from .2 cents everyday to .1. wth is even the point now. An y'all suck at socials. This site is now a joke among thieves.

1 juni 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — thank you for sharing your feedback.

We're sorry to hear that the recent changes to bonuses and wheel spins have been disappointing. We understand that many players enjoy these promotions, and changes to rewards can be frustrating, especially when you've grown accustomed to certain benefits over time.

Promotions and rewards are periodically reviewed and adjusted as the platform evolves, but we understand that these changes may not always be welcomed by everyone. Your feedback regarding the daily bonuses, wheel spins, and overall value proposition is appreciated and will be shared with the appropriate team.

We appreciate the time you've spent on the platform and thank you for taking the time to leave your thoughts.

Beoordeeld met 1 van de 5 sterren

Started out great but turned into…

Started out great but turned into nightmare. They slowly got worse and worse and ended up stealing hundreds of dollars hiding behind BS TOS that they can do whatever. Wish never signed up and would go to a different casino that respects you

1 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there — we're sorry to hear that your experience changed over time and left you feeling this way.

We understand how frustrating it can be when an account decision or transaction outcome doesn't meet your expectations. However, we want to be clear that we do not take player funds arbitrarily. Our Terms of Service exist to ensure a fair, secure, and compliant environment for all players, and account actions are taken only after review.

That said, we recognize that policies and decisions can be frustrating when they directly affect your experience, and we apologize if our communication left you feeling unheard or disrespected.

We appreciate your feedback and the time you spent playing with us, and we'll continue working to improve both transparency and the overall player experience.

Beoordeeld met 1 van de 5 sterren

Banned - no reason given

Banned. No explanation why. Only explanation I can think of is I had some good luck so they banned me. Money left in the account, unredeemable. Beware.

29 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

Buyer Beware

Took my money and banned my account. By the looks of it, this has happened to many others as well. I am in contact with support, but know how this kind of stuff usually goes, so not really hopeful. I will be initiating chargebacks in the amount all of my purchases and advise everyone else to do the same. I will update this review with any significant updates if they end up happening.

29 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

Banned one day after I redeemed from…

Banned one day after I redeemed from them, while I still had a balance that I was waiting to redeem today. Support did not notify me I was banned and refuses to provide me an exact reason why I was banned. When confronted, they stop responding to me. I will be contacting my bank for a chargebacks of all payments that equal the balance I had on their site

29 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

Shady Practices

They closed my account for winning on a game they created and put on the site. No refunds no nothing. They also give no warning if they pull out of your state and lock you out. They also have banned players randomly with no warning. Scam site, do not trust with your money.

28 mei 2026
Review zonder uitnodiging
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Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

Do not trust them

Literally played one of their missions and apparently I made too much money so they banned my account. Shady company, shady practices.

They had a glitch in one of their games and they are blaming the player. Don’t trust their response.

28 mei 2026
Review zonder uitnodiging
Logo SpinPals Casino

Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

Beoordeeld met 1 van de 5 sterren

Account was banned for no reason

Account was banned for no reason.

Lost about $187 I had in my balance.
Would not trust SpinPals or it's sister sites.

29 mei 2026
Review zonder uitnodiging
Logo SpinPals Casino

Antwoord van SpinPals Casino

Hi there

We want to clarify that accounts are not restricted or banned simply because a player wins. Account reviews and restrictions are based on a variety of factors related to security, compliance, and platform integrity.

Account actions are handled according to our Terms of Service and internal review processes.

We appreciate your feedback and take concerns like this seriously.

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