SportZone Reviews 

86
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Who would want to deal with this firm their products are inferior they never return your emails they just ignore you I purchased a heater order number # 9470 this was faulty and over two weeks ago i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a tent from sportzone Recommended courier time 3-7 days Came in 5. Was hoping sooner But the courier did update us daily from there Auckland warehouse daily. The tent I was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with a chainsaw I purchased from SportZone and was genuinely impressed by the level of customer service I received. The team responded quickly, guided me through troubleshooting step... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend SportZone for your sporting needs. Friendly, efficient and trustworthy! I purchased a SUP for Christmas and unfortunately, a strap broke after the second use. James B at SportZone was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sportwinkel
  2. ook in
  3. Elektronicawinkel
  4. Gereedschapwinkel
  5. Kampeerwinkel
  6. Wintersportwinkel
  7. Woonwinkel

Geschreven door het bedrijf

Sportzone.co.nz is a trusted New Zealand-based online retailer, proudly founded in 2023. We specialise in offering a wide range of affordable, high-quality products including sports equipment, camping gear, power tools, home appliances, and recovery and wellness items. Our mission is to make everyday life easier, more active, and more enjoyable by giving Kiwi customers access to top-rated products at great prices. Whether you're an athlete looking for gear to elevate your performance, a weekend camper in need of reliable outdoor equipment, a tradie or DIY enthusiast seeking durable tools, or a household shopper searching for appliances and wellness essentials, SportZone has you covered. All our products are carefully selected to meet high standards of quality, functionality, and value. We’re more than just an online store. At SportZone, customer satisfaction is at the heart of everything we do. That’s why we offer fast, reliable shipping across New Zealand and Australia, responsive customer support—even after hours—and an easy, secure online shopping experience. When you shop at Sportzone.co.nz, you're not just buying a product—you’re investing in quality and reliability from a company you can trust. Join the growing number of happy customers who have made SportZone their go-to destination for sports, lifestyle, and everyday essentials.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

86 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(86)

56 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We love our dehydrator

We love our dehydrator. Not only is it compact but work very well. The company did go out of their way to complete our order. This seems to make the world a better place with less waste of fruit and vegetables and the taste is even better. Thank you!

4 december 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Christian,

Thank you so much for your wonderful review — we’re really happy to hear you’re enjoying your dehydrator and finding it useful around the home. It’s great to know it’s helping reduce waste and delivering even better flavour too!

We genuinely appreciate your kind words and support.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

I accidentally purchased a water cooler…

I accidentally purchased a water cooler (yes my mistake). I made contact immediately via the e-mail contact. Despite it not being possible to halt the delivery SportZone very kindly refunded the purchase price which is very much appreciated.

26 november 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Thanks so much for your feedback! We’re glad we could help get this sorted quickly. We always aim to make the process smooth and stress-free for our customers.
— SportZone Team

Beoordeeld met 5 van de 5 sterren

What can i say

What can i say. Hmm well bought a Giantz 92cc 24" chainsaw. Followed the operating manual and it started first pop. Put it through its paces on a huge chestnut tree. It did exactly what it was made to do. With good maintenance it has done us proud providing us with plenty of firewood throughout winter. At such an affordable price we bought another one.

25 november 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Millie,
Thanks so much for the awesome feedback! Great to hear your Giantz 92cc chainsaw has been performing well and helping you get the job done. We appreciate you choosing SportZone and are glad the value and performance delivered for you.
Thanks again for the support!
SportZone Team

Beoordeeld met 5 van de 5 sterren

I purchased a brushcutter which worked…

I purchased a brushcutter which worked well for a few time until it developed a fault. I sent a video of the issue and within a very short time a replacement has been dispatched. I am very impressed with the service and highly recommend this company.

12 november 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Roger

Thank you so much for sharing your experience. We’re really glad to hear the replacement brushcutter was organised quickly and that our team could get this sorted without delay.

Your recommendation means a lot to us. If you ever need any further support or advice with your outdoor equipment, we’re always here to help.

Thanks again for choosing SportZone.

– SportZone Team

Beoordeeld met 5 van de 5 sterren

To aid in my recovery following…

To aid in my recovery following workouts, I purchased resistance bands and a foam roller. They are very user-friendly and of excellent quality. Everything arrived neatly packaged, and shipping was prompt. undoubtedly simplifies my recuperation regimen.

7 juni 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Nam

Thank you for taking the time to share your feedback. We’re really pleased to hear that the resistance bands and foam roller are supporting your post-workout recovery and that the quality and ease of use met your expectations. It’s also great to know your order arrived securely and on time.

If you need any further assistance or recommendations for fitness or recovery equipment, please feel free to reach out, our team is always here to help.

Thank you again for choosing SportZone.

– SportZone Team

Beoordeeld met 5 van de 5 sterren

I liked there product,just as it was…

I liked there product,just as it was described very cheap and on my opinion very good value with fast delivery.

14 november 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Ken

Thank you so much for your great feedback! We’re really glad to hear you found the product exactly as described and great value for the price. We always aim to offer fast delivery, quality gear, and reliable service — so it’s fantastic to know we hit the mark for you.

If you ever need any help or support with your order, our team is here anytime at info@sportzoneco.nz
.
Thanks again for choosing SportZone — we really appreciate your support!

SportZone Team

Beoordeeld met 5 van de 5 sterren

I used the tent and sleeping equipment…

I used the tent and sleeping equipment I received here when I went camping last weekend. incredibly sturdy, comfortable, and simple to assemble. I didn't have to worry about having everything ready for the trip because the shipping was quick.

3 mei 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Hue

Thanks so much for your great feedback! We're really happy to hear the tent and sleeping gear worked well for your camping trip and that everything arrived quickly.

If you ever need anything else, feel free to reach out — we’re always here to help.

Kind regards,
SportZone NZ

Beoordeeld met 5 van de 5 sterren

Great product and value

Great product and value. Prompt service and delivery

21 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi Steve,

Thank you for your feedback! We’re glad you’re happy with everything. Your support means a lot to SportZone NZ.

Kind regards,
The SportZone Team

Beoordeeld met 5 van de 5 sterren

The service and the ease of how you fix…

The service and the ease of how you fix the damage problem I really appreciate the replace windmill

20 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi J D Parker,

Thank you for your kind words! We’re glad we could quickly resolve the issue and that you’re happy with the replacement windmill. We really appreciate your support of SportZone NZ.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

Product failed but replaced under warranty

Bought a e-chainsaw, had issues with the start mechanism, when I managed to get hold of sportzone it was agreed a replacement under warranty was appropriate. Although I have not received the replacement chainsaw yet, a tracking number has been provided and I'm satisfied with how the issue was dealt with. Thank you

1 november 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Lucas,

Thank you for your feedback, and I’m really sorry your earlier email was missed — that’s on us. As soon as we spotted the issue, we got in touch with you directly via text and have already sent out a brand-new replacement unit under warranty.

We genuinely hope the new chainsaw has resolved the problem, and if there’s anything more you need, we’re always here to help.

Thanks again, and all the best,
SportZone NZ

Beoordeeld met 1 van de 5 sterren

DEF DO NOT TRUST, incompetent, fraudulent, fail to reply to messages, actually wrote '... cannot action refund until review removed...'

Dear no name

Would you please advise the shareholders of Sportszone so I can deal directly as to date it appears communications are via a third party unwilling to use a name and making unfounded and false claims,
so difficult to know who I'm dealing with.

Prior to purchase i requested specification confirmation as advertising was vague.
you replied '... the spec was 200L/ min AND 90m, I asked you to confirm and you refused or were unable.

I bought from you a
2.5kw 90m @ 200L/min Pump & controller, with 3~5 day shipping.

Website sale process stalled, multiple buy attempts.
Same for Firefox or Chrome browser.
Credibility lost.

sale query email answered within a couple of hours and different payment options offered and taken.
Told by your agent it hasnt happened before, lost credibility.

Pump arrives much later than 3~5 days promised, control unit useless as obviously too small, resulting in excess restriction. Included document says ~ 22m head maximum, yet its mated to a 90m head pump.
Using it will over load controller, such a poor fit to pump.
lost credibility either incompetent or fraudulent, no response to email.

Pump will only do up to 55m head from a 1m positive pressure bore, not the advertised 90m.

Suction Measured at startup, delivery open to atmosphere -0.6 bar peak <0.5 seconds and back to 0.

Delivery pressure @ ~3.5bar it'll pump around 1.1L/ second
Lost product confidence.

I have Asked for full operators manual showing the pump specifications as the supplied document refers to missing pages.
This to allow calculations for a reliable installation.
No reply.
Lost confidence.

Pump controller too small for pump,
states in its own controller documentation not suitable for over 1.5kw.
So its the wrong part. Both head pressure specification, electrical and flow rating.

The fitting adaptor is also a restriction.

You tell me?
either incompetence, genuine error or knowingly purchased undersized / cheap control so fraudulent,
Lost confidence.

Additional ~$120-130 shipping not made obvious.
Lost credibility as underhand / sneaky.

Shipping delay
2 items, both delayed, I email query,
still yet to get a reply, lost credibility.

sold 3~5 day freight,
yet 8~10 day "...economy freight purchased..." Australia Post.
Again , incompetent, or fraudulent.

So either you knowingly sold items that are not as advertised or you are incompetent and lack appropriate product knowledge.

Reviews plus or minus does not contract you out of the NZ consumer act.

The sale was in NZ so nz consumer act applies, to suggest otherwise is again either dishonest or incompetent.

To threaten to withhold your obligations under the act until I delete my review is a breach of the act,
to do so in writing bizzare and exposes you openly to prosecution under the act.

Where from here.

Either send a pump that is 90m head or 200L/ min
& controller that are a match, and will NOT restrict the pump or limit the pump ability to achieve max pressure.
I need to operate around 60~ 70m head pressure.

Or refund in full.

Or deal with the commerce commision, disputes tribunal, consumer affairs and Fair go.

Kind regards Donald

=====

I have had an email since saying they won't act until untrue review removed, I asked which part is untrue? No reply.

I will not buy from them again.
I do not reccomend this outfit.
I do not trust this outfit
buy elsewhere.

22 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi Donald

Thank you for your feedback. I just wanted to follow up and confirm that this case has now been fully resolved.

We have processed a full refund for your order, and you are welcome to keep the item at no cost. As this completes the matter from our end, no further action is needed.


Kind regards,
SportZone

Beoordeeld met 5 van de 5 sterren

Bought 2 products off sportzone

Bought 2 products off sportzone , Giant 92cc chainsaw and Giant chainsaw sharper .had some issues but James sorted it them out thanks .
Giantz 92cc chainsaw is awesome and had no problem cutting thro a big old man pine tree with ease and seems great value for price paid , a great chainsaw for our lifestyle block , my only recommendation is to replace the sparkplug with a well known brand like Champion CJ7Y .
Chainsaw Sharpener seems to be good , ive sharpened my first chain on it and was cutting thro old man pine like butter. I had to find a video on YouTube on how to use it as I find videos easyer to follow than user manuals so for that I wish Giantz brand would do a video for setting up , tips , using Giantz sharper but theres other similar chain sharper so u can get a good idea .

22 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi Gordon

Thanks so much for your detailed feedback! We’re glad to hear the Giantz 92cc chainsaw and chainsaw sharpener are performing well and helping with your lifestyle block projects.

We appreciate your suggestion about the spark plug and setup videos, we’ll pass that on to the manufacturer. It’s great to know our team could assist with any issues and get you up and running quickly.

Thanks again for your support!
SportZone Team

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery , tracking updates
Product as per description

22 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi Jennifer

Thank you for your feedback! We’re glad you’re happy with the prompt delivery, tracking updates, and that the product matched the description. Your support means a lot to SportZone NZ!

Kind regards,
The SportZone Team

Beoordeeld met 3 van de 5 sterren

Fast delivery

Fast delivery. Tree looks lovely up but had trouble with the tree not being stable no matter how many times i tried to adjust it. Sent the company an email about the issue they got back to me pretty fast but said they would send complaint to warranty/guarantee department and haven't heard a thing

20 oktober 2025
Logo SportZone

Antwoord van SportZone

Hi Teresa

Thanks for your feedback, and we’re really sorry to hear about the stability issues with your tree. We’ve sent you a new replacement, and you received it yesterday.

We trust the new tree is working well and looks great, but if you run into any issues, please don’t hesitate to reach out — we’re always here to help.

Thanks again, and happy decorating!
SportZone Team

Beoordeeld met 5 van de 5 sterren

Great service from this onlineshop

Great service from this onlineshop . Thank you so much, just what i needed!!

2 oktober 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Thank you so much for your kind review! We’re delighted to hear you’re happy with our service. Your support means a lot to the SportZone team.

Kind regards,
SportZone Team

Beoordeeld met 5 van de 5 sterren

I think we got the sleeping bag from…

I think we got the sleeping bag from you guys dose not say what we got to long ago to think about it's. the sleeping bag is very warm love the warmth good for camping

19 september 2025
Logo SportZone

Antwoord van SportZone

Hi Laurelle

Thanks so much for taking the time to leave a review! We’re really glad to hear you’re enjoying the sleeping bag, nothing beats staying warm and comfortable when camping.

We truly appreciate your support and it’s great to know you’ve been with us for a while. Hope your next adventure is just as cozy!

– The SportZone Team

Beoordeeld met 5 van de 5 sterren

Have brought multiple saws from…

Have brought multiple saws from sportzone, last one had a small problem, talked to James, solved, look, can't really thank these guys enough.
Saws are not up there with the 2 big ones, but after 40yrs or so on saws, these are for sure very good value. Thanks again.

15 oktober 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Bruce

Thanks so much for your review and for being a repeat customer! We're glad James was able to help quickly and that you're finding real value in our saws. At SportZone.co.nz, we’re all about offering quality gear at great prices, so it means a lot coming from someone with your experience.

Thanks again, and we look forward to helping you next time.

– The SportZone Team

Beoordeeld met 5 van de 5 sterren

5 stars

Thanks sportzone.co.nz I'm a regular customer I belive my 7 ,th order wouldn't shop any were else. Great deal and friend customer service. I have Toll all friend and family. Thanks 😊

1 oktober 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi Marina

Thank you so much for your wonderful review and for being such a loyal SportZone customer! 😊 We’re thrilled to hear this is your 7th order and that you continue to enjoy our great deals and our service. It means a lot that you’ve recommended www.sportzone.com
to your friends and family, word of mouth from happy customers like you helps us grow!

We look forward to seeing you again soon for your next order.
Thanks for choosing SportZone New Zealand, your trusted online retailer in NZ
– The SportZone Team 🇳🇿
Warm regards,

Beoordeeld met 5 van de 5 sterren

Good product

Good product, easy to use site,good communication and service 👍

20 september 2025
Review zonder uitnodiging
Logo SportZone

Antwoord van SportZone

Hi there,

Thanks so much for your review! We’re really happy to hear you found the site easy to use and had a great experience with our service. We truly appreciate your support for SportZone NZ!

– The SportZone Team 🇳🇿✨

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