Who would want to deal with this firm their products are inferior they never return your emails they just ignore you I purchased a heater order number # 9470 this was faulty and over two weeks ago i... Toon meer
Bedrijf heeft geantwoord
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Who would want to deal with this firm their products are inferior they never return your emails they just ignore you I purchased a heater order number # 9470 this was faulty and over two weeks ago i... Toon meer
Bedrijf heeft geantwoord
Bought a tent from sportzone Recommended courier time 3-7 days Came in 5. Was hoping sooner But the courier did update us daily from there Auckland warehouse daily. The tent I was a... Toon meer
Bedrijf heeft geantwoord
I had an issue with a chainsaw I purchased from SportZone and was genuinely impressed by the level of customer service I received. The team responded quickly, guided me through troubleshooting step... Toon meer
Bedrijf heeft geantwoord
Highly recommend SportZone for your sporting needs. Friendly, efficient and trustworthy! I purchased a SUP for Christmas and unfortunately, a strap broke after the second use. James B at SportZone was... Toon meer
Bedrijf heeft geantwoord
Sportzone.co.nz is a trusted New Zealand-based online retailer, proudly founded in 2023. We specialise in offering a wide range of affordable, high-quality products including sports equipment, camping gear, power tools, home appliances, and recovery and wellness items. Our mission is to make everyday life easier, more active, and more enjoyable by giving Kiwi customers access to top-rated products at great prices. Whether you're an athlete looking for gear to elevate your performance, a weekend camper in need of reliable outdoor equipment, a tradie or DIY enthusiast seeking durable tools, or a household shopper searching for appliances and wellness essentials, SportZone has you covered. All our products are carefully selected to meet high standards of quality, functionality, and value. We’re more than just an online store. At SportZone, customer satisfaction is at the heart of everything we do. That’s why we offer fast, reliable shipping across New Zealand and Australia, responsive customer support—even after hours—and an easy, secure online shopping experience. When you shop at Sportzone.co.nz, you're not just buying a product—you’re investing in quality and reliability from a company you can trust. Join the growing number of happy customers who have made SportZone their go-to destination for sports, lifestyle, and everyday essentials.
Auckland, Nieuw-Zeeland
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We love our dehydrator. Not only is it compact but work very well. The company did go out of their way to complete our order. This seems to make the world a better place with less waste of fruit and vegetables and the taste is even better. Thank you!

Antwoord van SportZone
I accidentally purchased a water cooler (yes my mistake). I made contact immediately via the e-mail contact. Despite it not being possible to halt the delivery SportZone very kindly refunded the purchase price which is very much appreciated.

Antwoord van SportZone
What can i say. Hmm well bought a Giantz 92cc 24" chainsaw. Followed the operating manual and it started first pop. Put it through its paces on a huge chestnut tree. It did exactly what it was made to do. With good maintenance it has done us proud providing us with plenty of firewood throughout winter. At such an affordable price we bought another one.

Antwoord van SportZone
I purchased a brushcutter which worked well for a few time until it developed a fault. I sent a video of the issue and within a very short time a replacement has been dispatched. I am very impressed with the service and highly recommend this company.

Antwoord van SportZone
To aid in my recovery following workouts, I purchased resistance bands and a foam roller. They are very user-friendly and of excellent quality. Everything arrived neatly packaged, and shipping was prompt. undoubtedly simplifies my recuperation regimen.

Antwoord van SportZone
I liked there product,just as it was described very cheap and on my opinion very good value with fast delivery.

Antwoord van SportZone
I used the tent and sleeping equipment I received here when I went camping last weekend. incredibly sturdy, comfortable, and simple to assemble. I didn't have to worry about having everything ready for the trip because the shipping was quick.

Antwoord van SportZone

Antwoord van SportZone
The service and the ease of how you fix the damage problem I really appreciate the replace windmill

Antwoord van SportZone
Bought a e-chainsaw, had issues with the start mechanism, when I managed to get hold of sportzone it was agreed a replacement under warranty was appropriate. Although I have not received the replacement chainsaw yet, a tracking number has been provided and I'm satisfied with how the issue was dealt with. Thank you

Antwoord van SportZone
Dear no name
Would you please advise the shareholders of Sportszone so I can deal directly as to date it appears communications are via a third party unwilling to use a name and making unfounded and false claims,
so difficult to know who I'm dealing with.
Prior to purchase i requested specification confirmation as advertising was vague.
you replied '... the spec was 200L/ min AND 90m, I asked you to confirm and you refused or were unable.
I bought from you a
2.5kw 90m @ 200L/min Pump & controller, with 3~5 day shipping.
Website sale process stalled, multiple buy attempts.
Same for Firefox or Chrome browser.
Credibility lost.
sale query email answered within a couple of hours and different payment options offered and taken.
Told by your agent it hasnt happened before, lost credibility.
Pump arrives much later than 3~5 days promised, control unit useless as obviously too small, resulting in excess restriction. Included document says ~ 22m head maximum, yet its mated to a 90m head pump.
Using it will over load controller, such a poor fit to pump.
lost credibility either incompetent or fraudulent, no response to email.
Pump will only do up to 55m head from a 1m positive pressure bore, not the advertised 90m.
Suction Measured at startup, delivery open to atmosphere -0.6 bar peak <0.5 seconds and back to 0.
Delivery pressure @ ~3.5bar it'll pump around 1.1L/ second
Lost product confidence.
I have Asked for full operators manual showing the pump specifications as the supplied document refers to missing pages.
This to allow calculations for a reliable installation.
No reply.
Lost confidence.
Pump controller too small for pump,
states in its own controller documentation not suitable for over 1.5kw.
So its the wrong part. Both head pressure specification, electrical and flow rating.
The fitting adaptor is also a restriction.
You tell me?
either incompetence, genuine error or knowingly purchased undersized / cheap control so fraudulent,
Lost confidence.
Additional ~$120-130 shipping not made obvious.
Lost credibility as underhand / sneaky.
Shipping delay
2 items, both delayed, I email query,
still yet to get a reply, lost credibility.
sold 3~5 day freight,
yet 8~10 day "...economy freight purchased..." Australia Post.
Again , incompetent, or fraudulent.
So either you knowingly sold items that are not as advertised or you are incompetent and lack appropriate product knowledge.
Reviews plus or minus does not contract you out of the NZ consumer act.
The sale was in NZ so nz consumer act applies, to suggest otherwise is again either dishonest or incompetent.
To threaten to withhold your obligations under the act until I delete my review is a breach of the act,
to do so in writing bizzare and exposes you openly to prosecution under the act.
Where from here.
Either send a pump that is 90m head or 200L/ min
& controller that are a match, and will NOT restrict the pump or limit the pump ability to achieve max pressure.
I need to operate around 60~ 70m head pressure.
Or refund in full.
Or deal with the commerce commision, disputes tribunal, consumer affairs and Fair go.
Kind regards Donald
=====
I have had an email since saying they won't act until untrue review removed, I asked which part is untrue? No reply.
I will not buy from them again.
I do not reccomend this outfit.
I do not trust this outfit
buy elsewhere.

Antwoord van SportZone
Bought 2 products off sportzone , Giant 92cc chainsaw and Giant chainsaw sharper .had some issues but James sorted it them out thanks .
Giantz 92cc chainsaw is awesome and had no problem cutting thro a big old man pine tree with ease and seems great value for price paid , a great chainsaw for our lifestyle block , my only recommendation is to replace the sparkplug with a well known brand like Champion CJ7Y .
Chainsaw Sharpener seems to be good , ive sharpened my first chain on it and was cutting thro old man pine like butter. I had to find a video on YouTube on how to use it as I find videos easyer to follow than user manuals so for that I wish Giantz brand would do a video for setting up , tips , using Giantz sharper but theres other similar chain sharper so u can get a good idea .

Antwoord van SportZone

Antwoord van SportZone
Fast delivery. Tree looks lovely up but had trouble with the tree not being stable no matter how many times i tried to adjust it. Sent the company an email about the issue they got back to me pretty fast but said they would send complaint to warranty/guarantee department and haven't heard a thing

Antwoord van SportZone
Great service from this onlineshop . Thank you so much, just what i needed!!

Antwoord van SportZone
I think we got the sleeping bag from you guys dose not say what we got to long ago to think about it's. the sleeping bag is very warm love the warmth good for camping

Antwoord van SportZone
Have brought multiple saws from sportzone, last one had a small problem, talked to James, solved, look, can't really thank these guys enough.
Saws are not up there with the 2 big ones, but after 40yrs or so on saws, these are for sure very good value. Thanks again.

Antwoord van SportZone
Thanks sportzone.co.nz I'm a regular customer I belive my 7 ,th order wouldn't shop any were else. Great deal and friend customer service. I have Toll all friend and family. Thanks 😊

Antwoord van SportZone
Good product, easy to use site,good communication and service 👍

Antwoord van SportZone
Very happy with my purchase

Antwoord van SportZone
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