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Beoordeeld met 5 van de 5 sterren

Following ACL and PLC reconstruction surgery, I used the squid go to relieve pain and swelling. Genuine aid for my recovery, very grateful to have had this from the first day home post surgery. The it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is a brilliant piece of kit that you will never be sorry you bought. As a physio travelling with winter sport athletes, we have had the benefit of having a squid unit for over 10 years. Lightwe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used the Squidgo following my TKR and found it absolutely invaluable. I used it at least four times a day, and it’s easily the best money I’ve spent. It was recommended by my consultant, so I de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I used a squid go on the advice of a friend after knee replacement surgery. It was soothing and easy to use and definitely helped a bit but doesn’t take all swelling away or enable more knee bending.... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

56 reviews

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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - a very rapid response to my query with a personal touch. Rapid delivery and impressed with the product.

29 maart 2026
Beoordeeld met 5 van de 5 sterren

Following ACL and PLC reconstruction…

Following ACL and PLC reconstruction surgery, I used the squid go to relieve pain and swelling. Genuine aid for my recovery, very grateful to have had this from the first day home post surgery. The item arrived with a lovely note, free travel bag, and tea mug. Highly recommend!

4 maart 2026
Logo Squid Go

Antwoord van Squid Go

Thanks for your positive feedback Jennifer, 6 weeks after placing your order. We note that you ordered an additional Gel Pack with your Leg/Knee Unit, meaning that you always had access to a very ( -18C ) cold Gel Pack, even when 'squidding' very frequently. This additional purchase gave us the impetus to include the Insulated Drawstring Bag and Squid Go tea mug with your order, as a small Thank You, seeing as there was room in the box. Glad it made you smile! Health + Wellness!!

Beoordeeld met 5 van de 5 sterren

This is a brilliant piece of kit

This is a brilliant piece of kit that you will never be sorry you bought. As a physio travelling with winter sport athletes, we have had the benefit of having a squid unit for over 10 years. Lightweight for carrying and an impressive amount of compression from the small unit. I prefer the leg cuff to the knee cuff for the knee purely because the ice pack circulates right round the knee. The individual cuffs are interchangeable with the compressive unit. Athletes like the squid post surgery too, at home as it’s so easy to set yourself up - just whip the gel pack out the freezer, place inside the cuff, turn on and away you go. Easy on the move as long as you have access to a freezer. Great for active families!
Terry is great with comms and always ready to help out with answers for any queries. 🤩

14 april 2026
Review zonder uitnodiging
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Antwoord van Squid Go

Hi Alison - the fact that you have been using SQUID for over 10 years, is wonderful to read. Although most electrical kit/lithium ion batteries have a finite lifespan, I also have a couple of SQUID pumps that are still working as new, that are from 2014. Your travel with GB Snowsport around the world suring the Ski/Snowboard season, is testimony to the portability and ease of use of SQUID GO....anywhere! Our Insulated Drawstring Carry Bag, does allow people to keep a frozen Gel Pack very cold for several hours, and skiers often place the gel packs outdoors overnight if they do not have access to a freezer in their accommodation.. thanks for the Customer loyalty and always happy to liaise and assist any/all clients and potential clients. Health + Wellness!

Beoordeeld met 5 van de 5 sterren

I used the Squidgo following my TKR and…

I used the Squidgo following my TKR and found it absolutely invaluable. I used it at least four times a day, and it’s easily the best money I’ve spent. It was recommended by my consultant, so I decided to take the plunge—and I’m so glad I did.

Swelling control has been fantastic, it’s really easy to use, the battery life is excellent, and it’s portable so I can move around with it.

Highly recommended.

31 maart 2026
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Antwoord van Squid Go

Thanks for the feedback, and pleased that your purchase of the LEG/Knee SQUID GO Unit back in mid-February 2026 has brought you the desired outcome. The investment in a 2nd Gel Pack means you also benefit from having access to a very cold Gel Pack at all times, and the Insulated Drawstring Bag means the portable aspect of the unit is accentuated. Thanks again for making time to write in. Health + Wellness!

Beoordeeld met 5 van de 5 sterren

Impressive…

That’s three weeks we’ve been using the Squid.
Highly impressed and it’s been helping my wife no end.
I must admit putting the knee wrap on is a challenge, my wife couldn’t manage on her own, but I guess the amount of Velcro is necessary given the inflation of the wrap to offer compression.
One thought on the gel pac - could it be split into three and placed in individual pockets on the inside of the wrap?
That would dispense with the need for the fabric sleeve….
All in all, very impressed.
Thanks and regards
John

6 maart 2026
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Antwoord van Squid Go

THANKS for the constructive feedback about the SQUID GO LEG/KNEE Wrap and Gel Pack. I have fed this back to our CTO, and will let you know if anything comes of your suggestion, regarding splitting the gel pack into smaller components, and integrated into the wrap. We are very pleased to hear that your wife is getting the pain and swelling relief she expected, when you purchased SQUID GO. Health + Wellness!

Beoordeeld met 4 van de 5 sterren

Great product

Great product . It would be better if the leg wrap Velcro was split into 2 or 3 straps .This would make it a lot easier to fit.

3 maart 2026
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Antwoord van Squid Go

THANKS for the constructive feedback about the enhancement to the SQUID GO LEG Wrap Velcro John. I have fed this back to our CTO, and will let you know if anything comes of your suggestion. Delighted you have made the time to comment and also pleased you give us a great rating for the product performance/impact. Will keep you posted. Terry

Beoordeeld met 5 van de 5 sterren

Prefect ! Amazing response even late out of…

Amazing response even late out of office hours, prompt delivery, lots of good top tips. The product is prefect and working well so far.

19 februari 2026
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Antwoord van Squid Go

As a small (and quickly growing) boutique company, we pride ourselves on being responsive and providing excellent support to everyone whom is interested in SQUID GO, and those who go on to become clients. Thanks for your feedback, and wishing you a swift and full recovery. Health + Wellness!

Beoordeeld met 4 van de 5 sterren

I used a squid go on the advice of a…

I used a squid go on the advice of a friend after knee replacement surgery. It was soothing and easy to use and definitely helped a bit but doesn’t take all swelling away or enable more knee bending. Definitely better than just ice packs alone . It arrived very promptly and the company were very helpful.

22 februari 2026
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Antwoord van Squid Go

Thanks for making time to share your feedback. We wish you a full and swift recovery. The ease of use of SQUID GO has also been mentioned by many others. This allows for very frequent and consistent daily use, in conjunction with physio/rehabilitation, to reduce swelling. Health + Wellness!

Beoordeeld met 5 van de 5 sterren

Great company

Great company . Squid go was delivered fast and packaged well .

18 februari 2026
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Antwoord van Squid Go

Thanks for making time to comment - Health + Wellness!

Beoordeeld met 5 van de 5 sterren

Squid Go does the business

From start to finish, the ordering and delivery of the kit was very proficient. My experience was made personal by contact with Terry who is very approachable and easy to contact.
It’s early days yet but the Squid Go system is helping significantly with pain and inflammation in my knee.

16 februari 2026
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Antwoord van Squid Go

Thanks for making time to comment - wishing you a swift and full recovery from your upcoming surgery. The 2nd Gel Pack you ordered should allow you more frequent "squidding"... good choice. Health + Wellness!

Beoordeeld met 5 van de 5 sterren

What an amazing piece of kit!

What an amazing piece of kit! My surgeon mentioned SQUID GO to me and from my initial contact with Terry and throughout his communication has been outstanding. I am so grateful to have been given the opportunity to trial the new hip wrap following my total hip replacement. It is extremely easy to use and has been instrumental in speeding up my recovery, by keeping inflammation at bay and eliminating the need for any pain relief. I’m four weeks post op and already walking 5 miles a day, back on the spin bike and was cleared to drive after only 2 weeks. I feel like I have got my life back again already. I would highly recommend SQUID GO to anyone undergoing a similar procedure. Thank you SO much Terry and SQUID GO.

5 maart 2026
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

Glad that we could assist your recovery Alison. Looking forward to the launch of our HIP Wrap SQUID GO, as the feedback from our first 5 clients has been excellent. Wishing you a complete and full recovery, and thanks for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Great Service!

Quick and easy to order and use, but experience made even better by the speed of replacing a broken part, which really helped!

13 februari 2026
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

Thanks for making time to comment. We pride ourselves on providing value, and sorting out issues, if and when they occur. Wishing you a speedy recovery and ongoing Health and Wellness!

Beoordeeld met 5 van de 5 sterren

Great product.

Yes it is expensive, but the knee relief I get after using Squid Go is fantastic. I can play racket sports more than I used to because of this product. Many thanks Terry.

21 december 2025
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Antwoord van Squid Go

Great to hear that SQUID GO is enabling you to play more of the racket sports that you love, by providing pain/swelling relief for your knee. That's why we strongly feel that SQUID GO provides significant VALUE, rather than being deemed expensive. At the £500 price point, it is certainly not cheap, yet compared to other premium quality (all of which rely on circulating ice and water) cold compression units available, we feel our VALUE proposition is tops, and back it with a full 14 day money back guarantee. Thanks for making time to share your thoughts, and keep playing! Terry

Beoordeeld met 5 van de 5 sterren

Significantly Reduces Recovery Time

Would highly recommend. A very effective treatment. I fractured my heel and chipped a piece of bone from the top of my right foot at the end of November. NHS provided a boot and crutches. I was fortunate to be able to use Squid Go almost immediately. I enjoy rowing and competing in the sport. I was able within 6 weeks to return to the sport and train with the squad. My fractures have healed well and I am pain free with no NHS follow up required. Squid Go is a great investment.

31 januari 2026
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

Pleased to hear that you are back to your favourite sport and the boot and crutches are a distant memory. Wishing you continued Health and Wellness, and thanks for making time to share your experience.

Beoordeeld met 5 van de 5 sterren

Squid Go 10/10

My son recently had a meniscus, ACL, tendinitis and lateral release knee operation and I was advised by the hospital to hire a Game Ready machine which was £350 per month + delivery and collect which was approx. £25 each way its also massive. Physio advised me on Squid Go and put me through to Tyras Byca. Tyras was unbelievable with his advice and options. No force selling just gave me the advice and options, once I decided he gave us a price and the speed of the delivery was brilliant. Machine has made a huge difference, pain is more manageable and instead of hiring one for a similar price I now own one. Its portable and money well spent. Thank you Tyras your customer service and advice has been exceptional. Really recommend.

14 januari 2026
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

Thanks for sharing your experience about SQUID GO. Pleased that your son is benefiting from your willingness to invest in his recovery. As you say, there are significant benefits to buying versus hiring, as SQUID GO is very cost effective over the mid to long term.

Beoordeeld met 5 van de 5 sterren

Squid Go ankle ice-compression pack

I have been using the Squid Go ankle ice and compression for around 3 months.
I like that the ice pack and wrap completely envelopes my foot and ankle. That the compression gives extra benefits to my chronic swollen ankle.
The product is very easy to use. Which makes it great for daily 15min/day use

7 januari 2026
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

So pleased to hear that your "early days" positive feedback, has been confirmed over 3 months now - pleased that your chronic swollen ankle feels better after "Squidding", and hope you carry on with your passion for running and sport - HEALTH and wellness! Terry

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience using the…

I’ve had a great experience using the SquidGo cold therapy system. It’s portable, very easy to use, and feels well made and high quality. One of the biggest advantages for me is how mobile it is — unlike the plug-in machines where you’re stuck in one place and constantly dealing with ice and water, this system allows you to move around freely and even take it to work if needed.

The only thing worth noting is that if you’ve had a major surgery and need longer, continuous cold therapy sessions, it’s a good idea to have a few extra ice packs on hand. Each pack lasts around 15–25 minutes before needing to be swapped. That said, the travel packs are very convenient and make the system easy to use anywhere.

I also want to highlight the customer service. The company has been excellent — the owner personally took the time to talk with me about the product and genuinely cares about their customers and their recovery. That level of service really stands out.

Overall, I highly recommend this product. It played a big role in my post-surgery recovery, and I’m very glad I chose it.

29 maart 2025
Review zonder uitnodiging
Logo Squid Go

Antwoord van Squid Go

Thanks for making time to write your review Alex - I do recall our phone conversation back in March 2025 after you had purchased your SQUID GO unit. Speaking to Clients on the phone (either prior to purchase, or afterwards) is both enjoyable, and has helped me better understand the benefits as well as limitations of SQUID GO - and allowed us to provide even better Customer care as a result. Your feedback about the usefulness of a second Gel Pack for frequent "Squidders" as well as your endorsement of how long the Insulated Carry Bag keeps a frozen Gel Pack very cold for (several hours) were very useful to hear at the time. Wishing you HEALTH and wellness, and a great ski season. Terry

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