So squid just does everything you need and more, ice and compression sorted but you throw in a rechargeable and portable unit you can use anywhere, clean and strong wraps with gel inserts that can be... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Terry (and the Squid Go) was recommended by a friend (most of my business is by word of mouth, so this is important to me) as I had a pending knee surgery. I started using the unit within a few da... Toon meer
As a ballet dancer and teacher, I have suffered a few injuries over the last few years and have tried a lot of ice machines and ice packs! The Squid Go’s coldness and compression level are excellent.... Toon meer
Bedrijf heeft geantwoord
Good product, has really helped with my son's rehab from ACL surgery. Great customer service from Terry contacting you directly through WhatsApp for any questions and advice. My only gripe is that it... Toon meer
Bedrijf heeft geantwoord
4,8
Uitstekend
72 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This product has been amazing
This product has been amazing. Recently I had a problem with a part it and I emailed them about it. Early the next morning I got a response email saying they could send a replacement to arrive the next day! Would definely recommend and great customer service.
24 november 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for the positive feedback about SQUID GO and our Customer Care. We are committed to 'best in class' client service and satisfaction - delivering value, as promised.
Simple kit, great benefit
This is a very simple bit of kit but boy does it work! 3 vertebral fractures 4 years ago when I was hit by a car. I still have a ton of back pain & spasm. There is no cure but on days when pain is debilitating, the Squid Go really makes a difference
22 november 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for sharing your feedback about the SQUID GO Back Unit - anyone who has experienced back pain understands how debilitating this is. We are proud that SQUID GO truly does make a difference, and allows people to suffer less, including relying less on painkillers to manage pain. Wishing you ongoing improvement in your health and wellness. Terry
Total Knee Replacement/Arthritis
Heading towards a total knee replacement, my consultant recommended the Squid Go Knee system for my recovery. After lots of research, and many questions back and forth with the very knowledgeable and helpful Terry, I took the plunge and ordered the system and haven’t looked back. The system arrived fully charged, so I was good to go. (A nice touch) I used the system to help relieve arthritic pain prior to surgery, which it did really well by reducing inflammation and the need for pain relief. Since my op, only 5 days ago, the system has been used hourly to reduce inflammation and it has been nothing short of incredible to see the quick progress I’ve made. The Squid Go is so easy to use. It does several sessions (6 or 7 plus) without needing to be charged. It’s easy to transport in the bag I have and feels wonderful on the knee when at work. Having read up about other systems, I’m so grateful to have the Squid Go. The compression it puts on the knee feels good. Equally, other systems involve filling various vessels with ice, which would be tricky to do post operation. I totally recommend the Squid Go system. It’s a very worthwhile investment, especially with 2 knees! Other systems are available to hire for £350/month, whereas the Squid Go is now mine and I will use it regularly on both knees. What a wonderful product and excellent product service from Terry.
22 november 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thank you so much for such an informative review, on the value proposition of SQUID GO. As you mention, by purchasing a unit months prior to surgery, you are able to manage your osteoarthritis (OA), minimising use of painkillers, and get used to a rhythm of how often and when you "SQUID". As for your compliments about the Customer Service, it is why we are running the business as a 'boutique business', with a very hands on approach. Love speaking to potential clients, prior to purchase, to answer any questions that people have. I am passionate about the product, as well as the efficacy and convenience SQUID GO provides - at a reasonable and affordable price point for a Premium product. With a 2 week full refund policy, and a 1 year warranty on all components. Wishing you Health + Wellness. Terry
Recovery form ACL injury
Recovery form ACL injury, and have not found anything as effective as the SquidGo. I can use it 2 or 3 times a day, especially after exercise or a long day in the saddle.........the guys are time served in the Orth world and have a great understanding of what recovery is all about. Highly recommended.............just added the shoulder wrap and gels due to latest golf injury.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for making time to share your comments. Although £500 is an investment in your personal wellness, in terms of managing ACL/Knee pathologies even prior to any surgery, SQUID GO is much more cost effective than any other Premium Cold Compression product on the market. The fact you have added a Shoulder Wrap and Gel Pack to use with the SQUID GO unit you own, once more, highlights our Value proposition. Health + Wellness! Terry
I’ve been very pleased with the SquidGo Leg/Knee Product
I’ve been very pleased with the SquidGo leg/knee system. After undergoing surgery to repair a torn meniscus and ACL, I found the product easy to set up and use. My main focus has been on rehabilitating my knee and relieving pain in that area, but I’ve also used it on my calf occasionally and so has my partner. It’s a great, versatile product that I would definitely recommend.
The customer service was outstanding the best I’ve ever experienced. My point of contact, Terry, stayed in touch to make sure I purchased the right product for my needs and even followed up after my surgery to ensure I was happy with it. If you’re reading this, Terry, I truly appreciate your attention to detail, professionalism, and proactive support.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for your trust in SQUID GO sir. It is a pleasure to be able to serve clients in Scotland with the same conscientious and swift service as we are able to provide to our client base, here down near Marlow/Maidenhead. Most important to us, is that every person interested in cold compression therapy prior to, or after surgery, is able to make an informed decision as parting with £500 or so, is a pretty serious investment in one's wellbeing. It is why we are committed to a 14 day full refund policy, as well as always making myself available for a phone call to answer questions directly. Thanks again for your flattering words and wishing you a full recovery - Health + Wellness!
Great service.
This arrived very quickly, with the pump charged and ready to go. The parcel included a helpful and friendly note from the supplier, just in case the clear instruction leaflet left me with any additional questions. Given the competitive pricing and fast service, I would definitely recommend this supplier.
The squid Go is easy to use and is very effective in reducing pain and swelling on my severely arthritic ankle.
8 november 2025
Antwoord van Squid Go
Many thanks for your message - pleased to hear that the additional information we send, as well as pre-charging the pump prior to sending whenever possible, is appreciated. Best wishes with managing your arthritis.
Great product, fanatic customer service
I first heard about Squid Go when my Physio mentioned it to me.
I have used the Squid Go daily and it has has made a massive difference to my knee and rehab so far and continues to help me. Thank you for also providing fantastic customer service!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Many thanks for reaching out and asking some clarifying questions prior to your purchase. Always a pleasure to exchange messages and answering questions prior to sending out a unit. Also appreciate your clear and very quick communication style, as well as payment of your invoice.
Excellent Product for Recovery and Inflammation Management
As a physiotherapist, I’ve been thoroughly impressed with the SQUID device and the results it’s provided for my patients within our clinic. It’s been fantastic in helping to reduce inflammation and significantly speed up recovery times across a range of injuries.
One of the standout features for me is its portability — it’s so much more compact and easy to transport compared to other similar units I’ve used. This makes it ideal for pitchside work on game days or when travelling abroad with the team. The setup is quick and hassle-free, which is invaluable when you’re on the go.
Overall, I would 100% recommend this product. It’s become a key part of our recovery toolkit, and I’ve already recommended it to many of my patients who have seen great results as well.
15 januari 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for making the time to comment. In your role(s) as a private school and London based private physio, you have the unique insight to see SQUID GO being used pitch side on rugby days, lent to students/players over weekends, and also treating private patients in clinic in Central London... again, thanks for making time to comment and highlighting the Value proposition of SQUID GO
Fantastic piece of equipment
I'm a physiotherapist that see's a lot of post surgery and sports trauma injuries ans this piece if kit is fantastic. It's an affordable price for both patients and small clinics with effective results and compression. Even better it's easily portable to use take everywhere needed with you
28 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for your review Jade - especially fortunate to be able to partner with you as a local Physio near our home base here in Berkshire. Love the fact that as a business owner, you see that value in buying SQUID GO units for use in your clinic (versus the other options for Premium Quality Cold Compression Therapy systems, which are water and ice based, and retail for well over £3,200 to purchase, and between £275 and close to £400/month to hire). It is a pleasure for us to personally deliver units to new clients (Patients of yours) that choose to buy their own units after seeing them in your clinic, seeing as they live within a 5 mile radius of our home based warehouse. As always, the best partnerships are based on trust and transparency. Thanks again
As a hand surgeon i have treated…
As a hand surgeon i have treated patients with the device with good results , especially with inflammatory acute traumatic conditions
28 juni 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for sharing sir. Always great to get favourable feedback from consultant surgeons about the benefits of SQUID GO. We have several elderly clients that are telling us that their management of arthritic pain in their hands/wrists is decreased (not eliminated, yet decreased) temporarily by using the SQUID GO wrist unit. This allows them to decrease/eliminate the use of painkillers, which for everyone, has long terms positive benefits. Thanks again
Highly recommend Squid Go
I first heard about Squid Go when my consultant mentioned it to me after sustaining a knee injury.
After two surgeries and on going rehab, I have used the Squid Go everyday. It has made a massive difference to my knee and rehab so far and continues to help me.
I even used the Squid Go on holidays abroad, which allowed me to carry on my rehab wherever I was in the world.
Terry who has helped me also throughout my Squid Go journey.
I would highly recommend Squid Go to anyone who is injured and going through rehab.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for the feedback on the purchase of the LEG/Knee SQUID GO unit in early February 2025, and the 2 additional Gel Packs that you purchased 6 weeks later in order to maximise the 'super cold SQUIDDING time' duiring your surgical rehabilitation. In fact, so many people have told us that they benefit from having a 2nd Gel Pack, that as standard, we now offer a 20% discount on additional Gel Packs to people that are buying a SQUID GO unit. Thanks again for sharing and your updates on your recovery from multiple surgeries - again, highlighting the Value that a SQUID GO purchase makes, versus the alternative of hiring a different premium quality cold compression device. Wishing you Health + Wellness!
5 star product
5 star product. Easy to use, good options regarding pressure and also very easy to transport.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for your feedback Mr Britton. Always pleased to count consultant specialist Knee surgeons amongst satisfied clients. As you shared recently, being able to lend your unit to a family member after their own knee surgery, highlights the Value of owning a premium quality cold compression device, versus hiring one, for 4 weeks at a time... at a fairly similar price point.
Horrible durability
Nice product that is practical and easy how ever the durability is horrible. Within a year the first gel Pack leaked and by the the second year the other one did as well. I needed to glue the compression wrap together my self at the valve since it was leaking. Now after 4 years (and only monthly use) the motor seems unable to inflate anymore.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for making time to share your honest thoughts on the TRUSTPILOT page that was recently set up (October 1st, 2025) here in UK.
I see that overall, you like and respect the USP of the SQUID GO ('practical and easy'), however feel that the durability of the product is "horrible".
My name is Terry Byca, and I became the UK distributor in December 2024, so almost 11 months ago now. From the records that I acquired from the previous distributor (who was selling SQUID and SQUID GO in UK since 2014), I see you purchased your KNEE Squid Go unit on February 10, 2022.
As you hopefully know, all of the components come with a 1 year full warranty - so I am curious if you ever contacted the people you purchased Squid Go from, if the first Gel Pack began leaking "within a year" (?) Since taking over the distribution, I have had a very small number of complaints, and was able to resolve them quickly to the satisfaction of the Customer/Client each time.
You also mention that you had to glue the valve back to the compression wrap, yet didn't mention the time frame, so curious if that was also within the first year, and if you ever tried to contact the distributor you purchased from.
As for the Pump unit, I am surprised that you say that "the motor seems unable to inflate anymore". What exactly is happening? Do you get an error message(s)? Is the Pump fully charged? (I have sent you an email, asking for this information from the info@squidgo.co.uk account - along with my WhatsApp number in case you prefer to speak live.)
My focus is on Customer satisfaction and I take it very seriously.
I have a pump I bought from the previous distributor that is 11 years old and working perfectly as I use it for my demos... we have a Welsh International female football/soccer player that has been using SQUID GO for her ankle for at least 5 years and everything is still working perfectly... she bought an extra LEG/Knee wrap and Gel Pack as she prepared in June for the Euros 2025 championships... a physio (Dave F) formerly of Blackpool Rovers tells me he has pumps from 10 years ago and wraps still in use... etc etc..
And yes, sometimes things do break, and go wrong... and I take care of the Customers immediately.
Again, thanks for making time to send in your honest review - it is the reason that I set up the page, in order for ALL clients to share their experiences with others... it is only this way that people/companies/products, can improve, (if they want to).
Hope to hear from you via email or WhatsApp in reply to the message we sent you.
Terry
Squid Go Ankle Unit
Good product! I bought the ankle unit which has helped my recovery from an Achilles tendon rupture. I had surgery 8 weeks ago and the ankle Wrap has helped significantly to reduce pain and swelling.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for sharing - we also appreciate the recommendation you provided to your friend for their Elbow issues.
Would definitely recommend
We were recommended the squid go to manage the swelling following my daughter's knee injury and subsequent surgery. The device fits well and is portable which meant we could bring it on holiday with us. The combination of compression and ice had quick results on the swelling. We had a little issue with the cuff, but this was quickly resolved by the company, communication was great, quick response and personable. My other daughter has even started to use it for recovery after her sport. Would definitely recommend.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for sharing your experience. It was good to realise that your daughter preferred the KNEE wrap, over the LEG/Knee wrap, due to it being more contoured to the knee, and easier to take off, due to having (far) less Velcro.
Excellent customer services
Excellent customer services, I wasn’t sure that I’d bought the right cuff so I emailed them and less than 24 hours later I received a really helpful reply . The machine is entirely portable and allowed my son to massively reduce his reliance on pain killers .
6 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Many thanks for making time to share your family's experience - decreased reliance on painkillers is a HUGE benefit of consistent use of SQUID GO.
Outstanding Product and Service
The service from SquidGo is impeccable from start to finish. Terry advised me on which product is right for me and the benefits of choosing the knee cuff over the leg wrap. Unlike some companies out there I was never pressured into making a decision and was supported not only prior to purchase but also following. The aftercare from SquidGo is second to none and I can genuinely say I have never had such a personable experience of purchasing a product. I was made to feel valued and supported and this has a big impact on why I would recommend SquidGo.
As an International athlete who was recovering from knee surgery, I looked at available products for cryotherapy and compression. Compared to alternative options, SquidGo outperforms them both on price and functionality. Because the ice pack is reusable I was able to take my unit with me when travelling without relying on purchasing ice which is also an added expense. My recovery from surgery was so fast that both my physio and surgeon were astounded at the rate of progress and I have no doubt that my SquidGo unit played a huge role in this.
If you are considering SquidGo’s products then I am positive you will be delighted with their service and product functionality. I highly recommend!
20 december 2024
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for your detailed review. As my first Customer in December 2024, I could not have been more appreciative of the detailed feedback that you provided (and continue to provide). You were instrumental in validating that the Insulated Carry bag we have added, is indeed 'fit for purpose' as you tested it by taking to the gym with you etc... love watching your progress as you go back to the International competitions that are a passion for you - GO GO GO!
Squid go helped me recover and win for Team GB
I have been using the right shoulder squid go for months and it has been a huge help with injury recovery, general inflammation and muscle recovery. I used while preparing for the European championships and it really helped me get through my routines and make it to the competition, Incredible product would recommend, 💙
18 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Wishing you HEALTH and WELLNESS, and many more successful competitions on behalf of Team GB! Respect.
Great product and brilliant customer service
Great product and brilliant customer service.
I had surgery for ACL, meniscus and LET at the start of October and was advised this product. I tried both the knee and Knee/Leg sleeve. I opted to keep the Knee/Leg sleeve as the larger ice compression sleeve was extremely useful for the swelling and bruising on my hamstring and lower leg. It has been a great product and helped reduce significant swelling.
I would thoroughly recommend!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Thanks for making time to send in your feedback. You are one of the people that preferred the LEG/Knee Wrap (more cylindrical and versatile) over the smaller and more contoured KNEE Wrap...especially as it allows you to also deliver cold and compression to the back of your leg - many people who have hamstring graft ACL reconstruction(s), do tell us that SQUID GO is very helpful in managing the (quite severe for many people) pain from the 'hamstring graft donor site'. Health and Wellness and back to the sports you enjoy in due course.
An incredible team with the best…
An incredible team with the best product. As an ACL physio & having struggled with both my knees - I’ve struggled to find a system that is easy to use, no mess with ice & delivers the good effective compression levels.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Squid Go
Always great to hear such positive feedback from a PHYSIO, and uniquely as you are in fact doing your pre-hab prior to your own ACL reconstruction... (multi lig if I recall correctly)...
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.