SRS Rugs Reviews 

Lovely cheery rugs, good price, delivery prompt and good communication.

Awful service. Zero customer care. Ordered rug, but received a completely different one (as well as a despatch/ delivery note that listed the incorrect rug and not the one I actually ordered - how does that even happen?!). Advised SRS of their error - which they blamed on a ‘new employee’ - and requested they send me the correct rug, which they refused to do! Despite it being entirely their error in sending me the wrong rug, they refused to fulfil my order until I returned the incorrect rug. They said they’d had previous occasions where the wrong item had been sent out and they’d then sent the correct item, but never had the incorrect item returned. This clearly proves that this isn’t a ‘new employee’ issue but an ongoing problem for SRS. The fact that I was their customer, inconvenienced by them, they pointedly refused to correct their error until I’d taken action to rectify the issue they created. Shocking customer service. BUYER BEWARE - cowboy rug seller!

Really happy with the rug, great quality.

Great quality beautiful quick delivery 2nd purchase from this shop

Excellent quality rug, colour as per picture. Prompt delivery, well packaged and excellent value for money.

came across this company via google & im glad i went with them!
quick delivery i got the rug within 3 days! quality is perfect, nice and thick and as for the price 👌 brilliant all round.

Ordered a large rug on 6th June and took delivery on 9th June. First class service from SRS Rugs and prompt delivery. The quality of the rug is excellent and we are more than happy with the value for money. Would have no hesitation in using them again and would highly recommend. Excellent experience. Well done.

A great service and really lovely rugs. Excellent value and good quality.

Ordered my product on Wednesday arrived today Friday. Packaging minimum so very little waste. Great quality of product. Delighted all around.

Rug is exactly the one that would suit our room, right colours and right size.

Great website and very affordable I am a returning customer.

My carpet arrived today only three days after ordering. The quality is excellent at a reasonable price. I am very pleased and will be looking to order from this company again.

Easy to order,great choice of goods and
free delivery rug was a good price .

Super fast delivery.
I ordered the rug on Monday night and I received the rug on Thursday!
I needed the rug for the weekend so excellent service.
Thank you!

Just received my runner and was delighted to see it came from a local family owned business.
Early days yet but it seems to be perfect.
Well done

SrS rugs is always professional and efficient when I've had queries that need resolving and gave me the correct information that I'd asked for.

Bought small rug first to see the quality for the price very happy so bought larger in same pattern very good price’s delivery service was excellent very fast and well informed on delivery will use again 5 star service

The "runner" rug is of good quality; I have ordered another with the same pattern - but longer - to cover the whole length of my hallway.
It arrived promptly and was well packed.
Thank you.

Fabulous service, lovely rug. The rug arrived really quickly and is lovely quality. We are so pleased with it and would not hesitate to buy from SRS Rugs again.

The company i ordered my runner mat from posted my order straight away great service i will be buying more mats from them in the future many thanks