The check-in process was quick and easy, the girl that started my exam was very nice and the virtual experience with the doctor went smoothly. She was also very nice. It was good not having to get my... Toon meer
Bedrijf heeft geantwoord
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The check-in process was quick and easy, the girl that started my exam was very nice and the virtual experience with the doctor went smoothly. She was also very nice. It was good not having to get my... Toon meer
Bedrijf heeft geantwoord
They made my experience so quick and easy. I had a bad experience with another optometry office in the area, but Stanton did everything perfect the first time. Everyone was so nice and made sure I was... Toon meer
Everyone has been super friendly and helpful when we’ve needed their service. They’ve also been very generous and helpful in working with us to help keep our costs lower for our family.
False advertisement I won’t do business with liars, get your 2 pairs of glasses plus eye exam for $79 off your window if you know darn well yi7 don’t plan on offering anything close
Bedrijf heeft geantwoord
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Geschreven door het bedrijf
1906 Gunbarrel Rd, #112, 37421, Chattanooga, TN, Verenigde Staten

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I came in to pick up a new pair of glasses and was told by the associate assisting me that my prescription should not have been put into plastic lenses, as it falls outside of your company’s guidelines. She mentioned she was unsure why they were made that way.
When I tried the glasses on, I immediately noticed a “fishbowl” effect and brought it up. She explained that the curvature of the lens was likely causing the issue and that polycarbonate lenses would have been more appropriate for my prescription.
I then asked whether I should be wearing these glasses, and she told me they could serve as a backup pair but that she would not recommend wearing them for extended use.
That response was concerning. I pointed out the irony of being sold a new pair of glasses that I’m now being advised not to wear regularly. At that point, she reiterated that I should have purchased the polycarbonate lenses. No resolution was offered, and I left with the glasses as-is.
I’m sharing this because it reflects a breakdown somewhere in the process, whether in how prescriptions are reviewed, how lenses are recommended, or how orders are fulfilled. At a minimum, it led to a confusing and frustrating customer experience.
They do not have the glasses they advertise, they up sale and then we have to pay higher prices. I drove all the way from Georgia.
Everyone has been super friendly and helpful when we’ve needed their service. They’ve also been very generous and helpful in working with us to help keep our costs lower for our family.
This is my second time with the staff at the Gunbarrel location in Chattanooga. I could not be more pleased and love my 3 pairs of glasses. I was especially happy to have the same tech again who helped with selecting and ordering my glasses.. she is wonderful and a real delight to work with.
The atmosphere was relaxing, the associates were very helpful, and everyone helped me find a pair that looks good on me!!
Great experience for getting my grandson glasses.
Customer service and ability to get same day was amazing.
5 Star Experience everything was a quick process! Easy to understand and they were so great to work will would do it again in a year from now
Great patient staff. Very kind and listened to my concerns and what I wanted in glasses. Explained my vision benefits in great detail. Great conversation too.
I love this Stanton Optical. Great service and so convenient. Highly recommend them.
Great customer service. Eye exam is an extremely easy process. Friendly staff that willing to help and answer any questions a patient could have.
Got me in quickly very easy to get to and work with for new glasses
Excellent customer service. Jerry is amazing and the owners went above and beyond for me when I damaged glasses in a car accident.

Antwoord van Stanton Optical - Chattanooga (Hamilton Place)

Antwoord van Stanton Optical - Chattanooga (Hamilton Place)

Antwoord van Stanton Optical - Chattanooga (Hamilton Place)
The staff was really nice respectful. The waiting time wasn’t long at all. They helped me pick out the frames that I like and what looked best on me, there’s 1000s of glasses to choose from

Antwoord van Stanton Optical - Chattanooga (Hamilton Place)
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