Stanton Optical - Douglasville Reviews 28

AMAZING STAFF ! Everything was smooth and efficient and I was able to get exactly what I needed without breaking the bank

They got a new manager and staff and he was amazing and nice.

Smooth operation from beginning to end. Friendly knowledgeable staff. 24 hours my glasses were ready.

Customer services was great

The staff were friendly and great service. I would definitely recommend other to go there. It's a great location and our order came fast.

The last time I was there for Christopher first pair of glasses I was given the wrong prescription on the glasses which now caused his eyes to be worst. I think it’s the most unprofessional thing a company can do. I told the sales person, although she is a lovely person and great customer service. A grave mistake has taken place and I paid full price for 2 more glasses due to the negligence of whomever in the shop. I don’t know if it was her fault because I gave the prescription from the Opthalmologist. I assume the mistake was from the back office but I don’t know. Because when I told her she didn’t say anything about it nor did she call a manager. I didn’t want to cause a scene so I left without pushing the issue but you’ve seen The last of me. I will never refer anyone to this office. This was a terrible negligence done to my 5yo son. I blame the shop at Douglasville to cause excess damage to my son’s eyes. I will make sure everyone I know knows what happened to us. Something or anything should have been done for us for this horrible negligence.

The care and patience that had with my husband and I everyone was so professional

Every employee inside made my day! Thanks for EVERYTHING that you all did on my visits to make it happen for me!

The staff was courteous and pleasant

Staff was friendly٫knowledgeable٫ and helpful. They also helped me with ways to afford my eyeglasses٫ when I realized I did not have the right insurance to buy my glasses.

I found Stanton Optical on Google while looking for glasses. My sister and I had appointments after I called and verified the specials listed online. I watch in the store and an associate was rude without asking my name. The eye exam takes place through zoom. I did not receive the correct prescription and could not get the special $199 due to mass prescription. My sister received two pair of glasses for $139. The frames are made of cheap plastic. One pair she cannot wear because she has progressive lens and the frames are too small. I would not recommend this company to anyone.

I had the best experience, the location, rhe staff, the turnaround time on my frames. Excellent.

They were being real nice and helpful the day of my exam. No one called when my glasses were ready no one told me my contacts were ready when I picked my glasses up. When I left the store not a word about how I get more contacts. That’s initial visit gave my false hope that this company would better than the others. So be careful and lower your expectations. I am beyond disappointed.

Everyone was so nice and welcoming! I would recommend this location anytime. Will definitely come back for assistance with my eyewear!

This time around I received the best help from Nicole, she explained in detail what I needed to know. She was very patient and helpful, I am so happy with my glasses. Thank you so very much Nicole at the Douglasville location.

The overall experience was great, different, loved the new techy way of visiting with the doctor remotely. The staff was very pleasant and professional. Once my glasses were ready, I was surprised that I did not get notified and it seems that two pair of glasses were in my order instead of one. However, immediately it was addressed. I have my new glasses. I will need to get them tighted a bit but I am very satisfied! Thank you Stanton, Cathy Brown