Stanton Optical - Fort Worth (Champions Center) Reviews 

27
TrustScore 4.5 uit 5

4,4

3524 TX-114, #300, 76177 Fort Worth, TX, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service, great with kids. I just wish someone had called earlier my appointment to confirmed address, I taught it had booked at the Hulen location but I drove all the way to buckes 😅.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brianna and Deanna made my experience very wonderful! Excellent customer service I haven’t had glasses since I was a kid and Deanna walked my through everything she was super patient and let me also t... Toon meer

Beoordeeld met 5 van de 5 sterren

It’s always a great experience when I visit the store. Great communication, always informative, I’m acknowledged and treated with courtesy and respect. I was surprised that they remembered me by name... Toon meer

Beoordeeld met 1 van de 5 sterren

Deanna was helpful and nice to me. There wasn’t much of a selection for more flexible frames like I wanted, so we ended up having to spend 2-3 times more than anticipated. There were also no acces... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 3524 TX-114, #300, 76177, Fort Worth, TX, Verenigde Staten

  • 6822692808
Promotion box for Stanton Optical - Fort Worth (Champions Center)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4,4

Uitstekend

TrustScore 4.5 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(27)

15.028 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great friendly staff

Great friendly staff, quick service, recommend to anyone needing eyewear.

30 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hi Charles! We're glad to hear our team provided friendly service and a quick, convenient experience. We truly appreciate your recommendation and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Great staff and very helpful and knowledgeable

Staff is Very helpful, knowledgeable and professional!

28 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Savannah!! We’re glad to hear our team provided helpful, knowledgeable, and professional service. We appreciate you sharing your experience with us!

Beoordeeld met 5 van de 5 sterren

Quick and helpful

Quick and helpful

1 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hi Brittni. Thank you for your review! We're glad to hear our team was quick, helpful, and able to make your experience a positive one. We appreciate your support and look forward to seeing you again soon! 😊👓

Beoordeeld met 1 van de 5 sterren

Frustrating Experience

Deanna was helpful and nice to me. There wasn’t much of a selection for more flexible frames like I wanted, so we ended up having to spend 2-3 times more than anticipated. There were also no accessories, like eyeglass lanyards, to help prevent loss. It was not same day for either of us either.

The equipment and vision testing process was subpar. I tried to explain that I was having difficulty with the equipment fogging up and messing with my results. The remote person asked me to clean the apparatus. The other on-site attendant snapped at me for having done so and told me to call her back if it happened again, which it did. By the third plus time, I was tired of the entire process and just ready to leave. The remote session felt awkward and I didn’t care for it. So, when I got the prescription and the lenses did not match my eyesight, I didn’t want to return. They were still blurry. I ended up just returning everything, but we didn’t get a full refund.

My husband kept both pairs of his glasses/sunglasses, but they were also blurry in one eye, which he mentioned during the process, but they told him to give it time to adjust. It remained blurry. We were very disappointed with the entire experience. The only bright spot was Deanna trying to help us.

3 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello. We're glad to hear Deanna provided helpful and friendly service; however, we're sorry to hear that the frame selection, exam process, prescription accuracy, and turnaround time did not meet your expectations, and we regret that both you and your husband experienced blurry vision with your new glasses. This is not the level of care or service we strive to provide also please know all of our prescriptions are reviewed and signed by a licensed doctor. We've escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

The young lady that did the exam was…

The young lady that did the exam was very helpful

15 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hi Paul. Thank you for your kind review! We're so glad the team member who assisted with your exam was helpful and made your experience a positive one. We truly appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, great with kids. I just wish someone had called earlier my appointment to confirmed address, I taught it had booked at the Hulen location but I drove all the way to buckes 😅. But overall had a good experience.

11 juli 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Ariadne! We're glad to hear you had a great experience and that our team provided excellent customer service and was great with your kids. We appreciate your feedback regarding the appointment location and understand how that could be frustrating. Thank you for sharing your experience, and we look forward to assisting you and your family again!

Beoordeeld met 5 van de 5 sterren
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Bharatkumar! We're glad our team provided supportive and kind service during your visit. We appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Excellent service

Staff is very friendly and helpful even when busy!!

30 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hi Patrick. Thank you for your kind review! We're glad to hear our team was friendly and helpful, even during a busy time. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.

25 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hi Daniel. Thank you for your kind words! We’re thrilled to hear you received great customer service and had a positive experience with our team. We truly appreciate your support and look forward to helping you again soon!

Beoordeeld met 4 van de 5 sterren

Poor followup, The phone system you use shows up as a…

The phone system you use shows up as a spam call. It doesn't display as Stanton Optical.

20 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Ricky! . We're sorry to hear about the difficulties you've experienced with follow-up and phone identification. We understand how frustrating it can be when calls are not clearly recognized and may appear as spam. Your comments are important as we continue working to improve communication and the overall customer experience. We appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Dom is quite intelligent and wonderful

Dom is quite intelligent and wonderful. I enjoyed the experience and was very comfortable. Great deals guys, thanks!

13 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello John. Thank you so much for your kind words! We’re thrilled to hear Dom made your experience comfortable and enjoyable—his knowledge and care truly make a difference. We’re also glad you found great deals during your visit. We really appreciate your support!

Beoordeeld met 1 van de 5 sterren

Everything from customer service to the…

Everything from customer service to the actual eye exam

9 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Melody. We’re sorry to hear that your experience with both customer service and the eye exam did not meet your expectations. This falls short of the standards we aim to uphold. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Deanna was absolutely wonderful

Deanna was absolutely wonderful! She was very professional and extremely knowledgeable in optical products and care. In addition, Deanna's personality and customer service is very unique and very hard to find in in today's workforce. Keep up the good work!!!

9 juni 2026
Logo Stanton Optical - Fort Worth (Champions Center)

Antwoord van Stanton Optical - Fort Worth (Champions Center)

Hello Nancy! We are truly thrilled to hear Deanna provided such professional, knowledgeable, and exceptional service. It means a lot to know her personality and level of care made such a strong impression. Your kind words and encouragement are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

It’s always a great experience when I…

It’s always a great experience when I visit the store. Great communication, always informative, I’m acknowledged and treated with courtesy and respect. I was surprised that they remembered me by name which made me feel important. I absolutely love visiting this location (which is conveniently located right around the corner from my home). The ladies do an excellent job keeping the store clean and professional. Common courtesy goes a very long way now days along with the stores appearance and the hospitality that you’re greeted with. Keep up the good work ladies! This will always be my home for eye care

21 mei 2026
Beoordeeld met 5 van de 5 sterren

Brianna and Deanna made my experience…

Brianna and Deanna made my experience very wonderful! Excellent customer service I haven’t had glasses since I was a kid and Deanna walked my through everything she was super patient and let me also take my time finding frames that fit best for me! Brianna helped my husband with his first contact lens they were all super wonderful! Thank you for helping and being wonderful workers they deserve a raise😊❤️.

2 april 2026
Beoordeeld met 5 van de 5 sterren

Deanna was personable

Deanna was personable, understanding my needs and wants. She paid attention to detail of my situation and was able to help me decide on the best choice for my optical needs! The store is also clean and welcoming. Prices are the best I’ve found too!

8 april 2026

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