Ty’s service was excellent answered all my questions. I had I even came back to ask more questions and they adjusted my glasses making sure that I was satisfied. And took the time to educate me on h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... Toon meer
Bedrijf heeft geantwoord
Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... Toon meer
Bedrijf heeft geantwoord
Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
2125 Arden Way, 95825, Sacramento, CA, Verenigde Staten
- (916) 426-2561
Two Pairs for $79 + Free Eye Exam
4,2
Goed
144 reviews
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Slow customer service
22 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Hugo. We’re sorry our service felt slower than expected during your visit. This is not the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Charlie, We’re so glad to hear our team provided amazing service. We truly appreciate your kind words and support!
Ty’s service was excellent answered all…
Ty’s service was excellent answered all my questions. I had I even came back to ask more questions and they adjusted my glasses making sure that I was satisfied. And took the time to educate me on how actually to use the glasses, so now I understand how supposed to use them. Great service would recommend.
7 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hi Antione! We're so glad Ty provided excellent service, answered all your questions, and took the time to make sure your glasses were properly adjusted. We're especially happy Ty explained how to use your glasses so you feel confident with them. We truly appreciate your recommendation and kind words!
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Anita, We’re glad to hear our team was great and everyone was helpful during your visit. We truly appreciate your support and look forward to seeing you again!
Everyone was so friendly & helpful
Everyone was so friendly & helpful. I was in & out in less than 45mins.
17 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hi Rebecca! We're so glad our team was friendly and helpful and that we were able to make your visit quick and convenient. We truly appreciate your kind words and look forward to seeing you again!
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hi Tojja! We're so glad you experienced great customer service. We truly appreciate your feedback and look forward to seeing you again!
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello, We’re glad our customer service team was helpful and made your experience a positive one. We truly appreciate your support!
Bait and Switch Prices and Experience
I showed up for my appointment but was told there was no actual Dr. on site. I needed glasses so I continued the appointment but that should be something said BEFORE an appointment was made.
The staff was nice(2 stars for service only), the tech walked me to the tests and had me do all of them. After the tests I told the tech I just wanted a prescription and would order my glasses online. She then said that if I didn't want to buy their glasses, my charge for the eye exam would be $115. She still had me go to the sales lady to go over my prescription. The sales lady convinced me to get glasses since it came with my exam anyways. I got the $115 w/ exam pairs instead of the $79 due to them being ugly. I was also told the Dr. wanted to see my during the week "due to this picture" - she showed me a picture of my eye and it would be an addtional $29/39 to see him when I should have seen him at the inital visit.
I asked what was wrong with my eye since it looked just like the other eye. She said she didn't know.
I paid and was surprised my total was $158. My receipt showed the tech added an additional fee for one of the tests that was already included to bring my exam fee to $115 alone. Then I was also charged for the more expensive glasses even though it said the total would be $115, not $158. And they were going to charge me an additional fee to see with Dr.
I looked on their site it says that the exam was $79 even if you don't want to buy their glasses. So the tech lied and raised my price for the exam. The additional fee was never removed so I got screwed.
25 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello. We’re sorry to hear that your experience did not meet your expectations, and we regret that the exam format, pricing, exam fees, and follow-up information were not clearly communicated. This is not the level of transparency, communication, or care we strive to provide, also please note all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
This time around I felt like someone…
This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at communicating my eye health.
I only wish the young lady that checked me in had a more pleasant way. She seemed disconnected and distant.
Overall I will say the othe 2 interaction changed my frustrations to leaving 😊 happy
8 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello April, We’re so glad our sales manager and doctor took the time to listen to your concerns, provide exactly what you wanted, and clearly communicate about your eye health. Most importantly, we’re happy they were able to turn your frustrations into a happy experience! We also appreciate your feedback about the check-in experience. We’ll share that with our team, as every interaction should feel welcoming and attentive. Thank you for giving us another opportunity to make things right!
Two thumbs up 👍 with a 5 star rating
Two thumbs up 👍 with a 5 star rating, hands down.
7 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello, We’re thrilled you had such a great experience and truly appreciate your support. We look forward to seeing you again!
Got appointment that day on the spot…
Got appointment that day on the spot and it was urgent to get them before school started.
31 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Justin, We’re so glad we could accommodate you with a same-day appointment and help you get your glasses in time for the start of school. We truly appreciate your trust and support, and we hope you have a great school year!
Five stars
My experience was good, there was nothing good about but there was nothing bad about it
6 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Ronisha, We're glad your experience was smooth and without any issues. We appreciate you choosing Stanton Optical and hope to make your next visit even better!
made my glasses right then
3 augustus 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello James! We’re glad to hear our team was able to make your glasses right away and provide a convenient experience. We appreciate you sharing your experience with us!
Stanton Optical made my experience…
Stanton Optical made my experience shopping for glasses a truly positive one. Everyone I met was friendly, welcoming, and genuinely kind. Thank you to the entire team at your Arden location for the outstanding customer service!
16 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Chitra, We're thrilled to hear you had such a positive experience shopping for glasses with us. It's great to know our Arden team made you feel welcomed with their friendly and kind service. We truly appreciate your kind words and look forward to serving you again in the future!
This is the Second survey request after…
This is the Second survey request after submitting the first one completed.
15 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hi Frank! We apologize for the duplicate survey request, but we truly appreciate you taking the time to share your feedback with us. Your support means a lot to our team!
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Sal! We’re glad to hear you enjoyed the great service and positive atmosphere. We appreciate you sharing your experience with
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Ellen! We’re glad to hear Dr. Hsu provided excellent care and that you’re happy with your prescription and vision. We appreciate your feedback!
Terrible service
Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complaining in front of customers, which was unprofessional. Also, having an appointment didn't seem to make a difference—they were seeing walk-in customers as well, so the wait was just as long.
27 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello. We're sorry to hear that your experience did not meet your expectations, and we apologize for the extended wait during your contact lens exam, the delays despite your scheduled appointment, and that the environment during your visit did not reflect the level of professionalism you expected. This is not the level of care, communication, or service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The customer service was great
The customer service was great! And the atmosphere was very warm and welcoming. Everyone made my experience there great and the manager was awesome. I will definitely let people know this is a great place for your optical needs.
25 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Charles! We're glad you enjoyed our warm and welcoming atmosphere and that our team, especially the manager, made your experience a great one. We truly appreciate your recommendation and look forward to assisting you with your future optical needs!
I had a great experience at Stanton…
I had a great experience at Stanton Optical. The entire process was smooth, and everyone was so kind and welcoming. The staff made me feel comfortable while getting fitted for my contact lenses, and they answered all of my questions with patience. The customer service was excellent, and I really appreciated how friendly and professional everyone was. I would definitely recommend this office to anyone looking for quality eye care!
25 juli 2026
Antwoord van Stanton Optical - Sacramento (Arden-Arcade)
Hello Anabel! We're glad our team provided a smooth and welcoming experience while assisting with your contact lenses. We appreciate your recommendation and look forward to assisting you again!
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