Did not realize that I would not be seen by a real doctor. Only a tech running me through a series of machines. I did not understand that I had to purchase 2 pairs of glasses to receive the free exam.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had to come in as a walk in cause I had lost my glasses and everyone was super nice to me and incredibly helpful, I was in and out with a new pair of glasses within an hour, including the exam. :) s... Toon meer
Bedrijf heeft geantwoord
Morgan made me feel welcome when I walked in & helped me decide on frames. She is very knowledgeable about the lens options but does not push any decision. I got 2 pair of glasses last year & she was... Toon meer
I actually had to come to Stanton optical, because I went to a Vision Now and they were giving me the run around. Stanton gave me all my services, trials and corrections all in no more than an hour. S... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
4079 Cerrillos Rd, 87507, Santa Fe, NM, Verenigde Staten
- (505) 456-4425
Two Pairs for $79 + Free Eye Exam
4,1
Goed
74 reviews
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Did not realize that I would not be…
Did not realize that I would not be seen by a real doctor. Only a tech running me through a series of machines. I did not understand that I had to purchase 2 pairs of glasses to receive the free exam. Waited 2 weeks for glasses I couldn’t see through. Then waited two more weeks to have them remade and Instill couldn’t see through them. The associate named Twinkie was very nice and as helpful as she could be. But Inwill never return or recommend Stanton Optical.
19 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Cara. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it was to experience unexpected exam expectations, confusion regarding the promotion, and delays only to receive glasses that did not meet your vision needs. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We're glad to hear Twinkie provided kind and helpful service, but we regret that the overall experience fell short. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Antwoord van Stanton Optical - Santa Fe
Hello Mario, we’re sorry to hear that you’re still waiting for your contact lens prescription. We understand how frustrating it can be to wait for an order without the information or updates you need. This isn’t the level of service or professionalism we strive to provide. Thank you for bringing this to our attention. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I had to come in as a walk in cause I…
I had to come in as a walk in cause I had lost my glasses and everyone was super nice to me and incredibly helpful, I was in and out with a new pair of glasses within an hour, including the exam. :) super grateful, thank you guys!
20 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Mary. Thank you so much for sharing your experience! We’re so glad we could help you quickly during a stressful situation and get you back on track with a new pair of glasses. It’s wonderful to hear our team made you feel supported and took great care of you from start to finish. We truly appreciate your kind words and are happy we could be there when you needed us!
Friendly and knowledgable staff.
4 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Theodore. Thank you for your kind words! We’re so glad to hear you found our team friendly and knowledgeable—it truly means a lot to us. We appreciate your support and look forward to helping you again!
Excellent service and customer service
18 juni 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - Santa Fe
Hello Luis. Thank you for your kind words! We’re delighted to hear you received excellent service and customer care. We truly appreciate your support and look forward to helping you again!
Antwoord van Stanton Optical - Santa Fe
Hello Adam! We're glad to hear your order arrived even sooner than expected and that you found it affordable. We truly appreciate your support and look forward to serving you again!
Good experience but there is room for improvement
Likes: good attitude by the staff; thorough eye exam; quick turn around on getting your glasses
Dislikes: Lack of communication between the staff and the lab? I needed glasses for computer work ( from close up to arms length) and hit reading glasses instead.
I have not had any issues in the past with your company. There is room for improvement.
16 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Helly. We're pleased to hear that you appreciated our staff's attitude, the thorough eye exam, and the quick turnaround on your glasses. We apologize for the miscommunication regarding your visual needs and understand how frustrating it is to receive lenses that do not meet your expectations. This falls short of the standard of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Trinkie is Wonderful
Trinkie, the Sales Manager is wonderful. She was very busy and yet she took the time to take care of my problem. She is a valuable asset for Stanton Optical.
26 mei 2026
Antwoord van Stanton Optical - Santa Fe
Hello William! Thank you so much for your kind review. We are truly happy to hear that Trinkie took the time to help you, even while busy, and made such a positive impact on your visit. It means a lot to know her dedication and care stood out to you. Your words truly mean a lot to us.
Thanks for Helping Me SEE!
Really friendly and wonderful staff, explained the hold up on appointments in a professional manner. Appreciate all the hard work you do!
10 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello! We are happy to hear you found our team friendly and that everything was explained clearly and professionally. We truly appreciate your understanding and your support.
Morgan is a total acet to your company…
Morgan is a total acet to your company and makes my visit so enjoyable every time!
9 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Layla! We are thrilled to hear Morgan continues to make your visits enjoyable and provides such great service. It truly means a lot to us to have team members who leave such a positive impression. We appreciate your continued support.
The 2 young girls working on Friday in…
The 2 young girls working on Friday in Santa Fe optics were rude. No, help at all. It took the older lady to find them to come and help me.
5 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Jose, we’re very sorry to hear about your experience and understand how frustrating it must have been to feel unsupported during your visit. We recognize your concerns about the level of customer service you received and the delay in getting assistance. This is not the standard of service and professionalism we strive to provide. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.
You folks are truly incredible.
19 mei 2026
Antwoord van Stanton Optical - Santa Fe
Hello Ava! It truly means a lot to hear that you had such a positive experience. We’re grateful for your support and happy we could make your visit a great one!
Antwoord van Stanton Optical - Santa Fe
Hello Robert. We apologize for the long wait and understand how valuable your time is. This falls short of the level of service we aim to provide. Your input helps us improve, and we’d love the opportunity to better serve you in the future.
Great customer service and in a timely…
Great customer service and in a timely manner considering how busy that location is.
1 juni 2026
Antwoord van Stanton Optical - Santa Fe
Hello Jessica! We’re glad to hear you received great customer service and were taken care of in a timely manner. We appreciate your patience and support, and we look forward to serving you again!
Good Product, Poor Service
I was happy with the glasses I bought, but the wait time for my exam and and the technician being overwhelmed due to short staffing made my purchasing experience bad. It took too much time. I also felt like you tried to upsell me and get me to buy overpriced things like 20+ dollar drops for dry eye that are available at major retailers for 5-6 dollars. Finally, my glasses are great but they were far more expensive than I had anticipated.
31 mei 2026
Antwoord van Stanton Optical - Santa Fe
Hello. We're glad to hear that you are happy with your glasses, but we're sorry that your overall experience did not meet your expectations due to the wait time and that you felt pressured during the purchasing process. This is not the level of service and care we aim to provide. We have escalated this internally so we can improve our process and ensure better service in the future. We appreciate your feedback.
The staff was really busy
The staff was really busy, but they were always friendly and patient with the customers. Trinkie went over and beyond to help me.
13 mei 2026
Antwoord van Stanton Optical - Santa Fe
Hello Valerie. We truly appreciate your patience during a busy time and are glad to hear our team remained friendly and attentive. We especially appreciate your recognition of Trinkie and are delighted to hear she went above and beyond to help you. Thank you for your feedback!
Staff was great
Staff was great. Eye dr was awesome and explained things well and I felt very comfortable throughout the appointment
20 mei 2026
Great service
First, I called to schedule an appointment in the morning and I was seen in the afternoon and I walked out with my glasses! Service was great, the staff was very friendly and inviting, making me feel like a person!! Highly recommended!!
18 mei 2026
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