Stanton Optical - Winston-Salem Reviews 

49
TrustScore 4 uit 5

4,1

945 Hanes Mall Blvd, 27103 Winston-Salem, NC, US


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All of the staff were welcoming and amazing! I didn’t know what frames I was looking for but Lindsay helped me find exactly what I liked! Service was super fast. I walked in without an appointment and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lizzie, Jason and Jenn are top notch. This location has their shit together and make you feel at ease through out the whole process. This store in Winston Salem is top notch and very busy be patien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The staff was very nice and helpful very thorough with every detail except price I was there for the free eye exam and 2 pair of progressive glasses that was advertised. Ended up with 2 pair for 1050.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The entire staff is very friendly and helpful. They made getting my glasses and trial contacts easier and actually fun!

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 945 Hanes Mall Blvd, 27103, Winston-Salem, NC, Verenigde Staten

  • 3365309099
Promotion box for Stanton Optical - Winston-Salem

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4,1

Goed

TrustScore 4 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(49)

14.934 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Lack of information

Lack of information. I was not informed about all the options available to me. No recommendations were given to best suit my needs.

24 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Deana. We're sorry to hear that your experience did not meet your expectations, and we apologize that you were not provided with complete information about the options available or recommendations tailored to your needs. This is not the level of communication and personalized service we strive to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 2 van de 5 sterren

The staff was very nice and helpful…

The staff was very nice and helpful very thorough with every detail except price I was there for the free eye exam and 2 pair of progressive glasses that was advertised. Ended up with 2 pair for 1050.00 that I had to wait 2 weeks for instead of same day as advertised. The service and people are excellent but price is a joke

10 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Ronald. We're glad to hear that our team was nice, helpful, and thorough throughout your visit; however, we're sorry that the pricing and turnaround time did not meet your expectations, and we regret that the promotional details, available options, and timeframe for receiving your glasses were not clearly communicated. Please know pricing and same-day availability may vary based on your prescription, product selection, and additional enhancements. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

The staff was pleasant and helpful

The staff was pleasant and helpful. The entire exam is thorough yet seems more personal and simplistic.

15 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hi David. Thank you for your kind review! We're so glad our team provided a pleasant and helpful experience and that you found the exam process thorough and personalized. We truly appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Easy and fast service

Easy and fast service. The employees are fabulous.

15 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hi Michael. Thank you for your great review! We're so glad you had an easy and fast experience and that our team provided fabulous service. We truly appreciate your support and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Phenomenal experience

All of the staff were welcoming and amazing! I didn’t know what frames I was looking for but Lindsay helped me find exactly what I liked! Service was super fast. I walked in without an appointment and was instantly helped. I will be returning.

10 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Alec, Thank you for your wonderful review! We're so glad to hear you had such a positive experience with our team. It's great to know Lindsay helped you find the perfect frames and that you received fast, welcoming service even as a walk-in. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to welcoming you back!

Beoordeeld met 5 van de 5 sterren

Great Staff!

The entire staff is very friendly and helpful. They made getting my glasses and trial contacts easier and actually fun!

11 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Tammy! We're glad our team made your experience with getting glasses and trial contacts easy, enjoyable, and stress-free. We appreciate your kind words and look forward to assisting you again!

Beoordeeld met 5 van de 5 sterren

Attentive staff

Attentive staff, professional and welcoming. Quality care and delivery of services.

9 juli 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello. Thank you for your wonderful review! We're glad to hear our team provided attentive, professional, and welcoming service while delivering quality care. We appreciate your support and look forward to serving you again!

Beoordeeld met 2 van de 5 sterren

Two days after getting my eyes…

Two days after getting my eyes examined, I ended up with what I thought was a stye. Its been 6 weeks later and I am still dealing with an eye infection!
Went to get my glasses when they came in and the lens was cracked trying to resize the frame. After another couple of weeks, i went to get my glasses and the frames were still too large. I was told they couldn't be resized. They ended up popping the lens out of the pair I paid for and putting them into a matching frame that was on display. No offer of a discount for using the display frames! After what I've experienced, I will not be back. I feel like I wasted money and my eye is still problematic.

13 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Tonya, we’re very sorry to hear about the difficulties you experienced during and after your visit. We understand how concerning it must have been to develop an eye issue following your exam, and that you are still dealing with it weeks later. We also recognize how frustrating the repeated delays with your glasses have been. This is not the level of service or professionalism we strive to provide. Thank you for bringing this to our attention. We will be escalating this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Beoordeeld met 2 van de 5 sterren

Rude Assistants

The eye exam went fine with the doctor. The lady working there in person was rude. I had questions and she just glossed over them. I said I didnt want something that was optional and cost more. I felt it was unneeded, but she got snarky as soon as I spoke. Then after the exam, the lady assisting with the glasses kept trying to rush me. She would continuly ask if I was done looking as I was actively trying on pairs. When it came time to pay, she threw a bunch of extras on the bill that I never asked for on my glasses. When I said no and to remove them, she became rude and kept asking why not. She kept trying to push extras even after I said no. She was hositale the entire transaction. This is not my first or even second time using this location, but this time was uncharacteristic of the previous interactions.

30 mei 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Sarah. We’re sorry to hear that your recent experience did not meet your expectations. While we’re glad to hear your eye exam went well, we understand your concerns regarding the interactions you had during your visit and how you felt your questions and preferences were handled. This does not reflect the level of service and care we aim to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, professional, amazing customer care.

19 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Stacey! We're delighted to hear you had a friendly, professional experience and received amazing customer care. We truly appreciate your kind words and look forward to serving you again in the future!

Beoordeeld met 3 van de 5 sterren

The pricing information was not…

The pricing information was not presented clearly on the initial visit. It was a bit misleading.

16 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Mike. We’re sorry to hear about your experience and understand your concerns regarding the clarity of the pricing information provided during your initial visit. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello, Thank you for your kind review! We’re so glad to hear our employees made such a great impression on you. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Everyone was so cool and nice

Everyone was so cool and nice. I’m gone tell anyone who ever needs glasses or contacts to come straight to yall! Thanks again

13 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Jalon. Thank you so much for your kind words! We’re really happy to hear that our team was cool and nice and that you had such a great experience. We truly appreciate your support and your recommendation, and we look forward to helping you and anyone you send our way in the future!

Beoordeeld met 5 van de 5 sterren

Employees were professional

Employees were professional, friendly and patient. I felt very comfortable and enjoyed the experience. I got exactly what I wanted and needed.

8 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hi Maurine! We're delighted to hear that our team provided a professional, friendly, and patient experience. It's great to know you felt comfortable and were able to get exactly what you wanted and needed. We truly appreciate your kind words and look forward to serving you again in the future!

Beoordeeld met 4 van de 5 sterren

I'm rating your business 4 stars for…

I'm rating your business 4 stars for now. My initial experience was very good, up front, and comfortable. I did purchase 2 pairs of glasses with the current deal. I picked up both pair and wore 1 of them home. Within 45 minutes, the lenses fell out of them. Brought them back the next day. Your employees fixed them and upgraded 1 of the pairs bc the other lenses weren't in stock.

If these glasses hold up, I'll change the rating to 5 stars.

8 juni 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello. We’re sorry to hear about the issues you experienced with your glasses and understand how frustrating it is to have ongoing problems with the lenses. While we’re pleased to hear that you had positive interactions with our team, we regret that the product did not meet your expectations. We appreciate the opportunity to make things right with the replacement order and thank you for your patience while your new glasses are being prepared. Your feedback helps us improve as we work to enhance product quality and the overall customer experience.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

22 mei 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Mary! Thank you so much for your kind words. We are happy to hear you had a great customer service experience and truly appreciate your support.

Beoordeeld met 1 van de 5 sterren

I was promised a free eye exam and 2…

I was promised a free eye exam and 2 pairs of glasses for $79 instead I was charged extra for the use of two erroneous machines, which I was not told I could opt out of, and charged $150 for the eye exam alone at which point I felt trapped into purchasing glasses just to save money on my very expensive eye exam. I was not happy at all and would like a refund of the charges for the use of the two extra machines

1 mei 2026
Logo Stanton Optical - Winston-Salem

Antwoord van Stanton Optical - Winston-Salem

Hello Austin, we’re sorry to hear about your concerns regarding the pricing and exam charges during your visit. We understand how frustrating it can be when costs and optional services aren’t clearly explained beforehand, especially when expectations are based on a promotional offer. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. We really appreciate your feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer