Starbucks Canada Reviews 

i've had both good and bad experiences but they are still ignoring problems. The app glitches too often sometimes reward don't show up and customer services asks for unnecessary proof even when the issue is clearly on their side
on top of that is the order accuracy has become unstable especially at the drive-though and the food often feels like it's reheated just to cover up how stale it is

im not saying Starbucks is terrible but it's differently not as polished as it used to be
there are still helpful Baristas and decent drinks but the lack of attention to detail make it frustrating

Why does Starbucks get ride of products that draw in customers. Just went into Starbucks to order my favourite drink that has no coffee and is simply a hot apple cider (because their coffee makes me physically ill) only to find out that it has been discontinued. Now I can’t get anything from there.

I visited a drive through store last night. After driving away we realized the drink was full to the top with ice leaving very little room for the beverage. I didn't feel good about this and went through the app to chat with Starbucks. My concern was heard, and I was credited the cost of the beverage to purchase again.

Starbucks is my wife's fsvorite place to go on the way to work or just for a nice beverage to relax with after a long day. Thanks!!!

I have seen a caramel macchiato made over 1000 times and I was in shock this time to first watch the employee frantically look around for things than ask other employees how to make it checking out the how to cards they have behind the counter and the attempt it and as I watched this poor employee without any training obviously first put in the caramel into the bottom of the cup squeeze away then she steamed the milk then watched as she stirred the steamed milk and the caramel to finish it off she put in the 2 containers of espresso and handed it to me. A bit backwards, and I didn't get that happy caramel taste right off the first sip, but I also don't think I was wrong in saying anything. I paid 7.00 for a Grande, by the way, the cashier told me they don't have that size, only large. Another mistake since they should never refer to a Starbucks beverage size as a LARGE. I did end up drinking my 7.00 steamed milk large drink, but experience wise if you want anything from Starbucks, go to a location other than the ones in a Cineplex, where the training is nonexistent 3 employees behind this counter, and not one of them knew how to make it. If this is the experience across all the Cineplex locations, like the Niagara Falls location, then don't purchase any drinks, just stick to the fountain pop its safer at least the employees don't have to mix or make anything.

Starbucks, I applaud the decisions of your staff to choose not to write the name "Charlie Kirk" on the cups of customers. Please continue to do this and maitain a neutral political stance.
No one has the right to shove their personal political views in the faces of other people who may passionately disagree with them, it only fuels the anger and hatred that is dividing America.
If they want Mr. Kirk's name on their cup of joe they are free to do it themselves (with their OWN pen !) but you are under no obligation to comply.
No one has the right to hijack your business and use it as a political tool.
Thank you.

I was on my third and last drink to get a 200 point perk. I went to the drive through and the app glitched making me unable to use my card. I still bought my drink anyways. I contacted Starbucks Canada to see if I could get those points and they said I need a physical receipt. I sent them a video of the app crashing and a photo of the receipt printed on the drink. They said I need proof of payment. It’s kinda ridiculous that you would need to submit a bank statement or something similar for a mistake they made. The barista also told me they had multiple customers that morning with the app glitching issue.

The Starbucks reward program. I have the app. I linked my payment cards to the app. Still not getting my rewards. The Baristas don't know how to make it work. I called Starbucks nearly had to threaten to get information. And then still not enough information to make the system work. What do I have to do to make this work? Given the price of their products, you would think they would go out of their way to help customers. Unless that is not the case.

Really enjoying coming here and getting my honey citrus lemon mint tea on cold/gloomy days! They always take care of my extra requests well, without me having to repeat what it is that I want.

Dreadful place to get a decent coffee, but staff is always nice.

I am sorry to be so harsh

I think you should check your coffee bean suppliers because I recently bought for the first time a bag of Starbucks brand coffee beans, medium roast, to grind at home. It is the worst coffee I have ever bought, since the flavor is burnt, the bean is black and shiny. Why do they deceive you anymore? I will never buy anything from the Starbucks brand.

I had an order by drive- through at Cottonwood Branch and got the wrong coffee couple times and I have no time to tell them as I have to go work, last Friday I ordered hot caramel macchiato and Ice americano but I got Ice caramel macchiato instead and today I was ordering hot caramel macchiato and iced americano but I got hot Americano so just want to make sure next time won’t be wrong again.

Zero stars.
When starbucks was first available they had terrible service but good coffee. Then they turned into great service and terrible coffee. Now they are both terrible service and terrible coffee. The amount of incidents ive had with sterbucks employees absolutely blows me away. No one should patronize this joke of a business
meadowvale starbucks pitt meadows this is about YOU,

I ordered a strawberry acai and they gave me a summer berry refresher, on the label it even says Strawberry acai, and they wouldn’t do anything about it

Whenever I buy anything at starbucks they try to warm up, I dont know why, even muffins. Today I bought Croissant and I was in a rush. I asked not to warm up. I noticed this croissant was not fresh at all, even had a bad smell , it was completely spoiled, but this is Starbuck's trick to deceive people and show all products fresh by warming up.

I am really amazed how Starbucks tricks people. I will never buy anything from this Company anymore.

I stopped for a coffee and a breakfast sandwich on the 401. Received a 3/4 full coffee if that. And a breakfast sandwich covered in some sweet icing from dirty equipment. Very slow for a On Route location. And the staff had a difficulties understanding my order. Not sure I will ever go there again.

For the price I paid for a sausage and bacon wrap, there was maybe 2 pieces of sausage, 1 small piece of bacon.
Mostly eggs, and the wrap was not fresh

Star bucks on Strachan road in Medicine Hat, went to the star bucks, ordered a small black coffee, 20 minutes later I a still waiting inside premise for coffee.
No response from staff, asked about coffee, they were busy doing the drive through. Finally got the coffee, brutal service .
While standing there waiting for coffee, the premise was quite dirty, food wrappers under the metal cabinets ,and in corners, definitely needs a deep clean .
Won’t be back with that kind or service

The service was very friendly and the coffee was good and the cookie was good. My only complaint it that there is a line between reasonable and unreasonable. The cookie was over 5 dollars. I think that's ridiculous. If people are coming in for an experience and you're charging over 5 dollars for a coffee and another 5 dollars for a cookie it becomes what I call unreasonable. You are going to make it unpleasant at that price. Charge 3.00 for a cookie and make it a positive experience. It's a medium quality cookie for goodness sakes. It's not such a fancy cookie!

You know what SB you think you guys might learn from feedback here’s hoping… instead of drawing, happy faces and cutesie messages on my cup. Why aren’t you guys giving sleeves out anymore so people don’t burn their hands you guys need to wake up a bit