Stark Future support is great, sorted promptly and with clear communication. Referral payment had not come through, an email came through asking if any transaction had come through and apon confirmin... Toon meer
Bedrijf heeft geantwoord
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J’ai acquis ma Stark Varg EX en février : à peine cinq jours après le paiement, elle était livrée ! Il s’agissait d’un modèle préconfiguré. J’ai reçu un appel de Benjamin (Team Stark) pour répondre à... Toon meer
Bedrijf heeft geantwoord
Die Stark Varg ist ein tolles MX Bike und ich würde sie unbedingt wieder kaufen. Auch der Service reagiert schnell auf Fragen und (seltene) Probleme. Enttäuscht bin ich etwas, dass meine Fußraste nach... Toon meer
Bedrijf heeft geantwoord
I reached out to Stark as I was having trouble getting the Pro settings to work. Mark V was very helpful, work with his IT team to come up with a fix. Within three days they had a fix to try and it wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stark Future is a multinational company, established in 2020 with Swedish roots but located on the fringes of Barcelona, Spain. Stark Future was able to construct a dedicated, passionate, and knowledgeable team from the best of both the motorcycle and power electronics industries. Stark rapidly started work on the first model of an ambitious catalog of next-generation electric motorcycles. The Stark VARG is the result. The Stark VARG, is the most powerful production Electric Motocross bike on the planet and the performance leader within its category.
Contactgegevens
Barcelona, Spanje
- sales@starkfuture.com
- starkfuture.com
4,4
Uitstekend
256 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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very good support
2 april 2026
Review zonder uitnodiging
Referral rewards payment help
Stark Future support is great, sorted promptly and with clear communication. Referral payment had not come through, an email came through asking if any transaction had come through and apon confirming it hadn't a polite email came through saying its now on its way. Payment email came soon after. Great bike, great support, lots of riding 😎👍
16 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for your great feedback Kieran!
We’re really glad to hear that the referral reward situation was handled quickly and clearly, and that everything was resolved smoothly. That’s exactly the kind of straightforward and responsive support we aim to provide.
It’s also great to hear you’re enjoying the bike, that’s what it’s all about!
Thanks again for your trust, and enjoy many more rides ahead 😎⚡
The Stark Team
STARK FUTURE is a very good and…
STARK FUTURE is a very good and reliable supplier of electric motorcycles. Stark Varg motorcycles are innovative, very well-made, and open up new horizons in the automotive industry. Their after-sales service is very efficient; I was a bit worried about this, but I've had good experiences and know that their complaints handling system works very well. I had a problem with a charger, and within a week of submitting my complaint, I had a new device at home. I can confidently recommend this manufacturer, their motorcycles, and their after-sales service.
1 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for such a detailed and thoughtful review!
We’re really glad to hear that your experience, from the product itself to the after-sales service has met your expectations. Building innovative, high-quality motorcycles is one part of our mission, but making sure our riders feel supported throughout their ownership is just as important.
It’s great to know that the charger issue was resolved quickly and smoothly. That’s exactly the level of responsiveness we aim to deliver.
We truly appreciate your recommendation and your trust in Stark Future.
Enjoy every ride! ⚡
The Stark Team
I reached out to Stark as I was having trouble getting the Pro settings to work.
I reached out to Stark as I was having trouble getting the Pro settings to work. Mark V was very helpful, work with his IT team to come up with a fix. Within three days they had a fix to try and it worked perfectly! I know have access to all of the settings and navigation.
13 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for sharing your experience!
We’re really glad to hear that the issue with your Pro settings was resolved successfully and that you now have full access again. That’s exactly the kind of outcome we aim for.
A big thank you as well for highlighting Mark, we’ll make sure your kind words reach him. Working closely with our IT team to find and deliver a solution quickly is what we strive for.
We appreciate your patience and your trust, and we’re always here if you need anything else.
Enjoy the full experience of your VARG! ⚡
The Stark Team
What an effcient Technical support !
After the delivery of a Varg damaged in transit, the technical service was very efficient in handling the replacement under warranty. Thank you to Stark and Carlos for your support.
15 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for your feedback Yannick!
We’re sorry to hear about the issue during transit, but we’re very glad that our technical support team could handle the situation quickly and efficiently. Getting things resolved smoothly under warranty is exactly what we aim for.
A special thank you as well for highlighting Carlos, we’ll be sure to pass along your kind words.
We appreciate your trust and wish you many great rides ahead! ⚡
The Stark Team
I purchased my 2024 Stark Varg Alpha MX…
I purchased my 2024 Stark Varg Alpha MX in April 2025, and I truly love the bike—when it works. Unfortunately, reliability has been a significant challenge.
Shortly after the 60-day mark, both of the patented Stark inner tubes failed. Despite being extremely diligent with tire pressure, I was initially blamed for improper inflation, with little assistance provided. I ended up purchasing and installing standard tubes myself. Even then, performance has remained inconsistent.
I frequently bring the Varg to the track alongside my 2024 Yamaha YZ450F and prefer to alternate between the two during practice motos. Sadly, the Stark has failed to connect or start on more than a quarter of those occasions.
Hoping for a better experience, I took only the Varg to the Budds Creek Pro National, where I was camping for the weekend. It refused to work at all. After thorough diagnostics, I identified a failed docking station. Stark promptly sent a replacement under warranty, which functioned well for roughly three rides before connectivity issues returned—often indicated by a solid red light. The bike would frequently fail to connect one day, only to work perfectly the next.
Most recently, after a trouble-free moto on March 29, 2026, the bike displayed three red flashes and would not engage. Following several weeks of support interactions and a remote diagnostic session, Stark determined that the battery needs replacement. Notably, their policy has changed: they no longer ship warranty battery replacements directly to customers. Instead, I must deliver the bike to an authorized dealer. The closest one is a one-hour drive from my home.
For context, I had successfully handled a similar battery replacement for a friend’s 2023 Varg Alpha just six months earlier, when direct shipping was still available.
My primary frustration stems from the support process itself, which often requires at least 24 hours to receive a response to even a single question. I will be dropping the bike off on April 18, 2026, for the dealer battery replacement. The dealer has already warned me that it could take 1–4 weeks, as the battery must be sourced from Spain.
To be clear, this is not intended as a negative review—simply an honest account of my real-world experience with the Stark Varg Alpha MX.
29 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you Sean for taking the time to share such a detailed and honest account of your experience.
First of all, we’re truly sorry to hear about the reliability issues you’ve faced. We understand how frustrating it is when your riding plans are impacted, especially when you’re at the track and expecting the bike to perform consistently.
Regarding response times, we fully acknowledge your point. While our goal is to respond within 24 hours, we are actively working to improve this further. Tools like SAM available on our website and via WhatsApp are designed to provide immediate assistance for many topics, and we continue to enhance both speed and quality of support based on feedback like yours.
On the battery replacement process, we understand the inconvenience of going through a dealer. However, due to the nature of high-voltage systems, safety is our top priority. Our authorized dealers are specifically trained and certified to handle these components to ensure the work is carried out safely and correctly.
We also want to acknowledge the delay you’ve experienced. We recently faced temporary stock constraints in the US, but this has now been resolved, and we are working to ensure faster turnaround times moving forward.
On the product side, we’ve taken the learnings from early MX1.0 units very seriously. Recent updates now bring many MX1.2 improvements to existing bikes, including app features and firmware enhancements aimed at improving reliability. We recommend ensuring your bike is running the latest versions.
We truly appreciate your patience, your technical approach, and the time you’ve taken to document your experience. Feedback like yours plays a key role in helping us improve both the product and the ownership experience.
We look forward to seeing you back on track very soon.
The Stark Team ⚡
Prisbe en charge rapide et efficace…
Prisbe en charge rapide et efficace pour un sav
14 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Merci pour votre retour Rémi !
Nous sommes ravis de lire que la prise en charge par notre SAV a été rapide et efficace. C’est exactement le niveau de service que nous souhaitons offrir à tous nos clients.
Merci pour votre confiance et à très bientôt sur votre VARG ⚡
L’équipe Stark Future
Antwoord van Stark Future
Thank you for your continued trust Stan!
We’re really glad to hear everything has been perfect as always, consistency is exactly what we aim for.
We appreciate your support and look forward to keeping that standard every time.
The Stark Team ⚡
Guter Support
Guter Support. Das Problem mit Wasser im Scheinwefer wurde schnell und unkompliziert gelöst
7 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Vielen Dank Christoph für Ihr Feedback!
Es freut uns sehr zu hören, dass Ihr Anliegen schnell und unkompliziert gelöst werden konnte. Genau so soll unser Support funktionieren, effizient und zuverlässig.
Wir schätzen Ihr Vertrauen und wünschen Ihnen weiterhin viel Freude mit Ihrer VARG! ⚡
Das Stark Team
Best support yet..
I have used the support and warranty multiple times and can not complain.
Replacement parts are always arriving within a few days.
9 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for your great feedback Dennis!
We’re really glad to hear that your experiences with our support and warranty team have been consistently positive. Making sure parts arrive quickly and keeping you riding with minimal downtime is a top priority for us.
Your trust means a lot, and we’ll keep working hard to deliver the same level of service every time.
Thanks for being part of the Stark community! ⚡
The Stark Team
Antwoord van Stark Future
Thank you for your feedback Ronald!
We’re really glad to hear that you found our service both helpful and efficient, that’s exactly what we aim to deliver every time.
We appreciate your support and wish you many great rides ahead! ⚡
The Stark Team
Die Stark Varg ist ein tolles MX Bike…
Die Stark Varg ist ein tolles MX Bike und ich würde sie unbedingt wieder kaufen. Auch der Service reagiert schnell auf Fragen und (seltene) Probleme. Enttäuscht bin ich etwas, dass meine Fußraste nach weniger als 20 Betriebsstunden und ohne Crash gebrochen ist. Zwar ist das Bike schon etwas mehr als 2 Jahre alt, aber ich hätte mir hier Kulanz von Stark erhofft und nicht die Aussage "eine Fußraste ist ein Verschleißteil".... Leider ein kleiner Makel beim sonst tollen Bike.
1 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Vielen Dank für Ihr ehrliches und detailliertes Feedback, Christof!
Es freut uns sehr zu hören, dass Sie insgesamt so zufrieden mit Ihrer VARG sind und sich wieder für sie entscheiden würden. Ihr positives Feedback sowohl zum Bike als auch zu unserem Support bedeutet uns sehr viel.
Gleichzeitig verstehen wir Ihre Enttäuschung bezüglich der Fußraste. Genau durch solches Feedback von Fahrern können wir unsere Produkte kontinuierlich weiterentwickeln. Seit der Markteinführung haben wir intensiv an Verbesserungen gearbeitet, die aktuellen Fußrasten sind deutlich robuster als die früheren Versionen.
Ihr Feedback hilft uns, besser zu werden, und Ihre zukünftige VARG wird dank Rückmeldungen wie Ihrer noch besser sein.
Vielen Dank für Ihr Vertrauen und weiterhin viel Freude mit Ihrer VARG! ⚡
Das Stark Team
Positive Erledigung
Mein Ansuchen wurde sehr rasch, unbürokratisch und positiv erledigt.
1 april 2026
Review zonder uitnodiging
Antwoord van Stark Future
Vielen Dank für Ihr Feedback, Berny!
Es freut uns sehr zu hören, dass Ihr Anliegen schnell, unkompliziert und zu Ihrer Zufriedenheit gelöst wurde. Genau diese Art von effizientem und reibungslosem Service möchten wir unseren Kunden bieten.
Vielen Dank für Ihr Vertrauen!
Das Stark Team ⚡
Antwoord van Stark Future
Thank you for the 5-star review Lorenzo.
We’re really happy to hear that you found our service fast, clear, and satisfactory, that’s exactly the experience we aim to deliver every time.
Your feedback means a lot to the team.
Enjoy every ride, and thanks for being part of the Stark community! ⚡
The Stark Team
Antwoord van Stark Future
Thank you for your feedback!
We’re glad to hear you had a great experience with our support team.
We appreciate your support, enjoy every ride! ⚡
The Stark Team
Always helpful
I have used customer support a few times over the last few years with 2 bikes. They have not let me down, although it feels very stressful to wait 24 hours after each email response, issues do get resolved and Stark does go the extra mile when they can I feel.
31 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for your continued trust and for sharing your experience over the years.
We’re really glad to hear that our support team has consistently been helpful and that issues have been resolved when needed. Going the extra mile for our riders is something we truly strive for.
We also understand that waiting between responses can feel stressful, especially when you’re eager to get back riding. Your feedback is important, and we’re continuously working to improve our response times and overall experience.
Thanks again for your support and for being part of the Stark community! ⚡
The Stark Team
Je tiens à remercier les équipes…
Je tiens à remercier les équipes support et les ingénieurs de Stark Future pour leur réactivité et leur professionnalisme
Suite à un problème lié à une mise à jour du logiciel embarqué, leur intervention a été rapide, efficace et parfaitement maîtrisée. Ils ont su identifier l’origine du souci et le résoudre avec sérieux, tout en assurant un suivi clair et rassurant.
C’est très appréciable de pouvoir compter sur un support aussi compétent et engagé. Merci encore pour votre excellent travail !
30 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Merci beaucoup pour ce retour détaillé Jonathan !
Nous sommes ravis de lire que notre équipe support ainsi que nos ingénieurs ont su intervenir rapidement et efficacement suite à votre problème. La qualité du suivi et la clarté des échanges sont des points essentiels pour nous, surtout lorsqu’il s’agit de sujets techniques comme les mises à jour logicielles.
Merci encore pour votre confiance et pour vos mots envers nos équipes cela compte énormément pour nous.
À très bientôt sur votre VARG ⚡
L’équipe Stark Future
No costumer service
No costumer service, after some emails, they had no answer to my questions so they decided just to stop or block my email.
EDIT:
You answering you must have a smug on your face, "enjoy your stark ex for what it was designed for" .
IT WAS ADVERTISE ROAD LEAGL!!!!
YOU DECIVED EVRYONE!!
HOW CAN YOU SAY THAT????
0 Profissionalism.
And I had other questions and they werent answered.
24 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for your feedback.
We understand your frustration regarding this topic. However, we would like to clarify a few points to avoid any misunderstanding.
Your inquiry was addressed by our support team with multiple responses, each provided within 24 hours. While we understand that the answer may not have met your expectations, we can assure you that your requests were handled and that your email has not been blocked or ignored.
Regarding your concern, modifying the VARG EX to 17” wheels affects its homologation. The EX model is designed and certified as an enduro bike within a specific category, and we must comply with these regulations as a manufacturer.
We respect your opinion and your right to share your experience, but we want to ensure that the information presented is accurate.
We hope you will continue to enjoy your VARG EX in the environment it was designed for.
The Stark Team ⚡
Dans La langue de Molière
Dans La langue de Molière
J'imagine que je suis pas le seul propriétaire Francais
J'ai eu un probleme avec mon référencement.
Je ne crois pas que beaucoup d'entreprise autre que Stark m'aurait attitré le crédit après l'achat .
C'est avec des gestes de ce genre qu'on devient fidèle à la marque et qu'on rachete a chaque nouveau produit
Merci a Marc Vargas
27 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Merci beaucoup pour votre message Jp !
Nous sommes ravis de voir que votre expérience a été à la hauteur, même après l’achat. Corriger ce type de situation et reconnaître votre référencement était tout à fait naturel pour nous.
C’est exactement grâce à ce genre de relation de confiance que se construit une vraie fidélité sur le long terme et votre retour nous touche particulièrement.
Un grand merci également pour votre mention pour Marc, nous ne manquerons pas de lui transmettre vos mots.
Merci pour votre confiance et pour faire partie de la communauté Stark ⚡
L’équipe Stark Future
It started with a quick email asking a…
It started with a quick email asking a few questions. I certainly did not expect a call the next morning answering all my questions and then some! Mike was simply fantastic!! He stayed in touch whenever I had a question. He was also clutch in getting me what I wanted. Can say enough good things about him, and the rest of the team!
26 maart 2026
Review zonder uitnodiging
Antwoord van Stark Future
Thank you for sharing your experience Paul.
We’re really glad to hear that what started as a simple email turned into such a positive and personal experience. Taking the time to connect, answer every question, and make sure you get exactly what you’re looking for is what we strive for.
A big thank you as well for highlighting Mike, we’ll be sure to pass along your kind words. He’ll be proud to know he made such an impact.
We truly appreciate your support and are always here whenever you need us.
The Stark Team ⚡
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