Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Packaged really well although a warning about the explosion when you cut the final bit of wrapping might be useful. Delivery was quick and as promised. Mattress not quite as soft as described but it w... Toon meer
Bedrijf heeft geantwoord
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Bedrijf heeft geantwoord
Wonderful…. Very happy with purchase. Me and my partner were a bit sceptical at first, considering we were buying a mattress online. But Then when the mattress arrived (delivery was quick) we thought... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Starlight Beds
Geschreven door het bedrijf
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Contactgegevens
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Verenigd Koninkrijk
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Uitstekend
2K reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Great service and delivery
Great service and delivery. Price fantastic. Came vacuumed packed so was easy to carry upstairs. Brilliant thank you
2 januari 2026
Review zonder uitnodiging
promised delivery on friday
promised delivery on friday, collect myself from b&q, they totally let me down, still waiting.
will not buy from these again.
2 januari 2026
Review zonder uitnodiging
Antwoord van Starlight Beds
We’re sorry to hear that your delivery did not arrive as promised and understand how disappointing this must be, especially when you were expecting to collect it yourself. This is not the experience we aim to provide. Please contact our customer support team at help@starlightbeds.co.uk so we can look into this for you and assist further.
Excellent service
Excellent service. Thank you so much. Just in time for Christmas too.
20 december 2025
Brilliant
Brilliant! Quick cheap and really good quality my boy is very happy with his new mattress
30 december 2025
Review zonder uitnodiging
Speedy delivery and good quality
Speedy delivery and good quality. Will definitely buy from this company again.
6 december 2025
Review zonder uitnodiging
Amazing
Amazing. The mattress was ordered on Friday/Saturday and delivered on Wednesday.
Also Wednesday happened to be Christmas Eve...so I'm super pleased with their speed.
Mattress not bad either
24 december 2025
Review zonder uitnodiging
Very good service and the mattress is…
Very good service and the mattress is so good well worth the money came on time .
22 december 2025
Review zonder uitnodiging
Great service
Great service, easy to navigate website and promptly delivered within a few days.
9 december 2025
Very efficient and quickly delivered.
9 december 2025
A high quality mattress at a very…
A high quality mattress at a very reasonable price. Very quick delivery.
8 december 2025
Well packed was very impressed with the…
Well packed was very impressed with the speed of delivery & the quality of the mattress.
8 december 2025
Fantastic service ordered delivered…
Fantastic service ordered delivered within 2 days start to finish great quality matress
8 december 2025
Quick & efficient
Quick & efficient delivery of my mattress. Son very happy with it & is finding it most comfortable!!
12 december 2025
Review zonder uitnodiging
Fabulous service so far!
Order placed on the Friday, good delivered on the Saturday!! Product not yet used but we have removed it from the box and it seems spot on!
5 december 2025
Shocking Service – Mattress Lost Twice
Ordered a mattress on 01/12 during the Black Friday sales, due for delivery on 03/12. It never arrived. After chasing, I was told there were no couriers to deliver it, then later that the courier had lost it. A replacement was arranged, but unbelievably, that one was lost too.
By 15/12 I was offered either another reorder with the same unreliable courier or a refund. I chose the refund, but the whole experience was a complete waste of time.
Unreliable delivery, poor communication, and zero accountability. I won’t be using this company again.
1 december 2025
Antwoord van Starlight Beds
We’re very sorry to hear about your experience and fully understand your frustration. This is clearly not the service we aim to provide, especially during a busy period such as Black Friday. We sincerely apologise for the repeated delivery failures, the conflicting information provided, and the inconvenience this caused you.
While a refund was processed as requested, we recognise that this doesn’t make up for the time and effort you had to spend chasing updates. Your feedback regarding delivery reliability and communication has been taken on board and will be reviewed internally. Thank you for bringing this to our attention, and we’re genuinely sorry that we weren’t able to meet your expectations on this occasion.
Mattress was delivered on time and my…
Mattress was delivered on time and my son is happy with how comfortable it is. Price was great too so all in all a great purchase 👍🏾
10 december 2025
Review zonder uitnodiging
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