The style and color a nice, but the cashmere quality is thin, the sizing runs small, and the product is noticeably cheaper than sweater vests I’ve purchased from you in the past. And…the product labe... Toon meer
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Lees wat reviewers zeggen
Excellent response when I had an issue with an order: truly above and beyond. We are very satisfied...
Just gave my wife the ribbed crewneck as a birthday gift, she loves the color, fit, and feel. Good experience online while ordering and delivered on schedule. The brand does a nice job stating their v... Toon meer
Ordered a gift for a baby shower. Tried to correct a mistake in delivery address minutes after placing the order via the chat. Got "Our agents are not available right now. Please leave a message and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
State Cashmere is a digital native collection of modern cashmere essentials. Our vision is to reinvigorate the traditional posh and preppy cashmere category with a new sense of creativity and excitement and open our senses to the pure power of cashmere. Our cashmere comes straight from rugged Inner Mongolia where the cold climate produces the softest cashmere. Because we work directly with shepherds, you get pure cashmere and shepherds keep more profit. Happy goats, ethically raised. 100% cashmere women's and men's apparel, accessories, and home blankets.
Contactgegevens
Avenue of the Americas 1177, 10036, New York, Verenigde Staten
- support@statecashmere.com
- statecashmere.com
3,8
Goed
532 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I bought the hoodie zipper is a PITA
I bought the hoodie. The cashmere itself is lovely and not thin. I am, however, not happy with the two-way zipper. It does not go together easily and is hard to slide. The pulls on the zipper look sturdy but the attachment points wiggle around so they pull lopsided. I should return it but I like the rest of it.
12 mei 2025
Antwoord van State Cashmere
Thank you so much for sharing your honest feedback with us. We truly appreciate you taking the time to let us know about your experience with the zipper. We’ve taken this into consideration in our manufacturing process and will be removing the two-way zipper, as we found it can feel bulky and difficult to slide. All of our new pieces are now being produced with a streamlined one-way zipper that has a smoother glide, a more subtle finish, and sturdier attachment points. We’ll also be making additional quality checks to ensure ease of use moving forward.
Just so classy and cozy
4 maart 2025
Antwoord van State Cashmere
Thank you for your kind words! We're so pleased to hear that you’re enjoying the comfort and quality of our cashmere.
horrible no return
11 februari 2025
Antwoord van State Cashmere
Thank you for reaching out to us! We're sorry for any confusion! We’ve already received your returned item and have initiated your refund. If you’re having trouble finding your return confirmation email, please feel free to reach out to us—we’d be happy to assist you. Thank you for your patience!
Luxurious Cashmere
Very nice product. Indicative of the reason you buy cashmere articles. Obviously a high quality garment that justifies the cost.
18 februari 2025
Antwoord van State Cashmere
Thank you for your wonderful words! We truly appreciate your support and hope you continue to enjoy your cashmere for years to come.
I ordered the wrong size sweater
I ordered the wrong size sweater. This company was very good about arranging a swap for the right size. My friend was thrilled with the medium and wore it that very evening to her 48th Anniversary dinner.
13 februari 2025
Antwoord van State Cashmere
We're happy to hear that our team could assist you with the exchange! We hope you enjoy your cashmere, and thank you for your support!
I love these sweaters
I love these sweaters! Beautiful cashmere at a reasonable price.
Their customer support is excellent and the items are high quality. The cashmere is from a sustainable environment and durable. I highly recommend their products.
7 februari 2025
Antwoord van State Cashmere
Thank you so much for your kind words! We're thrilled to hear that you love our cashmere and appreciate the quality and value we strive to offer. Thanks again for your support!
The Throw is amazing
The Throw is amazing. My son bought three for gifts and I purchased one for a gift. It is expensive and I do believe that everyone should wait until it goes on sale. the sale price is usually $180 and it's rarely in stock in the natural/brown colors we like.
1 december 2024
Antwoord van State Cashmere
Thank you for your thoughtful review! We're so glad to hear you're enjoying the throws. They’re quite popular, and we always do our best to keep up with demand. We understand that availability can sometimes be an issue, especially for certain colors, but we appreciate your patience and feedback. Thanks again for sharing your experience!
Antwoord van State Cashmere
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality and value of our cashmere. We truly appreciate your feedback and are grateful for your support!
Antwoord van State Cashmere
Thank you for your review! We're so glad you're happy with our product selection and service. We appreciate your trust in State Cashmere and look forward to serving you again!
Antwoord van State Cashmere
Thank you for your kind words! We're glad to hear you're enjoying the sweaters. We appreciate your support and look forward to serving you again.
Antwoord van State Cashmere
Thank you for your wonderful review! We're so glad to hear that you love the softness of our products and had a great experience with our customer service. Your feedback means a lot to us!
Antwoord van State Cashmere
Thank you for your review. We're sorry to hear that the product didn’t meet your expectations. We understand that the thickness might not have been what you were expecting, and we value your feedback. If there's anything specific you'd like to discuss, please feel free to reach out to us—we’re happy to help.
Grade A
I bought a pair of socks for everyone on my Christmas list. I have two pairs and wear them everyday. Love them
29 oktober 2024
Antwoord van State Cashmere
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your socks and that they've become a daily favorite. We truly appreciate your support and are happy you found the perfect gift for your loved ones this holiday season. We hope to have the chance to help you again soon!
The sweater was nice. Not as soft as expected.
The sweater was nice. Not as soft as I expected (a bit irritating to my skin) And not $155 nice.
24 september 2024
Antwoord van State Cashmere
Thank you for sharing your feedback. We're sorry the sweater didn’t meet your expectations for softness. We take great care in selecting high-quality cashmere and want every piece to be as comfortable as possible. Your input is important to us, and we’ll consider it as we continue to improve.
If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to our customer care team.
My sweater was just what I wanted
My sweater was just what I wanted. It took a little longer to arrive than expected, but it was well worth it.
8 oktober 2024
Antwoord van State Cashmere
Thank you so much for your feedback! We’re really sorry that the sweater took a bit longer to arrive, especially as we're approaching the holiday season, which can sometimes affect shipping times. We're actively working to improve this and truly appreciate your patience. We’re thrilled to hear that the sweater was just what you wanted in the end. Thanks again for your understanding and support!
A go to comfort cashmere
Great product as usual from the very soft and livable cashmere to the excellent styling. A go to staple for me
6 september 2024
Antwoord van State Cashmere
Thank you so much for your kind words! We're thrilled to hear our cashmere has become a staple for you. We appreciate your support!
Package arrived in a timely manner
Package arrived in a timely manner. Unfortunately needed to return for a larger size. Communications on how to do this were prompt and clear.
10 september 2024
Antwoord van State Cashmere
Thank you for your feedback! We’re glad to hear that your package arrived on time and that our communication regarding returns was helpful. We hope you enjoy your cashmere and find the perfect size.
If you have any further questions or need assistance, please don’t hesitate to reach out!
I think the sweater is a good value
I think the sweater is a good value. Cashmere is soft enough and thick thus warm.
I did not have to wait long for delivery.
Wish the Medium white cardigan was not sold out. Will look again.
31 juli 2024
Antwoord van State Cashmere
Thank you so much for your kind review! We're delighted to hear that you're happy with the quality of our cashmere sweater and that the delivery was prompt. We understand how frustrating it can be when an item is sold out, but don't worry—we're working on restocking soon. We hope you find something else you love in the meantime and appreciate your support.
The quality of the sweater is high
The quality of the sweater is high, the color and size is accurate.
15 mei 2024
Antwoord van State Cashmere
Thank you for your valuable feedback! We truly appreciate your input as we strive to deliver the best cashmere products possible.
Luscious Cashmere at Affordable Price
I have purchased several items from State Cashmere and will continue to do so. Their cashmere items are oh!-so-soft, very well made, fit properly and heavy enough that a cashmere lover knows the quality is excellent.
AND--their prices are better than fair!
27 mei 2024
Antwoord van State Cashmere
Thank you so much for your wonderful review! We're thrilled to hear that you love our cashmere items and appreciate their softness and fit. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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