I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Toon meer
Bedrijf heeft geantwoord
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I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Toon meer
Bedrijf heeft geantwoord
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... Toon meer
Bedrijf heeft geantwoord
Absolutely brilliant customer service goes above and beyond to help solve my problems maga is very good ay what they do
Geschreven door het bedrijf
London, Verenigd Koninkrijk
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Absolutely brilliant customer service goes above and beyond to help solve my problems maga is very good ay what they do
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
This company is brilliant it's acctached to my bank and lends me money and Micheal and Anna are really helpful thankyou
Maga was very helpful and fast at replying and was very quick with processing my application. Very helpful.
Micheal helped with my problem quickly and efficiently
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊

Antwoord van SteadyPay
Excellent service. Very happy with service provided by Florin

Antwoord van SteadyPay
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.

Antwoord van SteadyPay
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.

Antwoord van SteadyPay
Need help..they services are simple and fast.
Customer service great

Antwoord van SteadyPay

Antwoord van SteadyPay
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the reason you pay a subscription however not getting the service ? UPDATE, someone from steady pay finally contacted me after 17.00hrs on the Monday 13th and the funds finally hit my account at around 19.00hrs which is a far cry from Friday ? However the agent progressed the payment manually I was advised that its not there system but on some cases the monies bounce back and they are not aware until a customer contacts ?
Michael was very helpful and got my issues sorted out fast thanks for all the help

Antwoord van SteadyPay
Great customer service. Speedy reply, Simona was extremely helpful and explained things clearly and extremely polite. Thank you!

Antwoord van SteadyPay
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.

Antwoord van SteadyPay
Maga was very helpful and understabding and quick to respond

Antwoord van SteadyPay
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.

Antwoord van SteadyPay
Great comms Daniel was very helpful

Antwoord van SteadyPay
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