food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Toon meer
Bedrijf heeft geantwoord
It's very frustrating to have to cancel my trip or if I get over to get someone on the other side to bring me to Pembrokeshire to get an Irish ferries ferry to return home. I can't understand such a c... Toon meer
We went on day trip which was unbelievable value at 12e each. Have done this many times previously and I can never fault stena line. The service and customer care is second to none and the facilitie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Stena Line Ireland
Geschreven door het bedrijf
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Contactgegevens
Ierland
- stenaline.ie
3,9
Goed
348 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Upgraded to Stena Plus and was asked…
Upgraded to Stena Plus and was asked three times during the journey for proof of payment. Very embarrassing the third time as I had to get annoyed with your staff to leave me alone. Travelled from Carinryan to Belfast on the 15.30 sailing on Friday 10th April
13 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re sorry to hear you were repeatedly asked for proof of your upgrade during your journey. We understand how frustrating and uncomfortable this must have been and appreciate you bringing it to our attention.
This is not the experience we aim to provide, and your comments will be shared with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Everything worked like clockwork.
10 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear everything ran smoothly and worked like clockwork during your journey. Thank you for choosing to travel with us and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The organisation of getting on and off…
The organisation of getting on and off the ferry is very smooth and very unstressfull, not like other ferry companies we used.
13 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and stress‑free, and that this stood out positively. We really appreciate you sharing your experience and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Competent and attentive staff
Competent and attentive staff
Reasonable prices
Cabin v clean and comfortable
12 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you found our staff competent and attentive, the pricing reasonable, and your cabin very clean and comfortable. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
They keep u up to Date on the time…
They keep u up to Date on the time ferry is coming in to port and leaving port .confirming your booking and time to sail.service on board the ferry was excellent.well manerd and helpful.food was great and just enough to eat.100% all round
12 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear that you were kept well informed throughout your journey and that the onboard service was excellent. It’s great to know our crew were well‑mannered and helpful, and that you enjoyed the food on board. We really appreciate your comments and your recommendation. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Good staff and comfortable boat
Good staff and comfortable boat, but an hour late on leaving, with no obvious poor weather to blame gives only 4 out of 5 stars
12 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you found the boat comfortable and our staff good.
We’re sorry for the delay to your departure on this occasion and appreciate that, without clear external factors such as poor weather, this would have been disappointing.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Brilliant journey
The speed of journey, quick embarkment on & off ferry, with easy access to lift. Good hot food on board with a variety of choices.
Staff lovely and friendly
9 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you enjoyed the fast crossing, quick and easy embarkation and disembarkation, and found the onboard food varied and enjoyable. It’s also lovely to know our staff made a positive impression with their friendly service. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Easter Adventures. There was a replacement ferry operating…
There was a replacement ferry operating on the Rosslare-Fishguard route. As we were travelling with Children we missed the larger kids play area on the usual ferry and the larger duty free shop. There was also no WiFi. But the staff were excellent, very helpful and friendly especially on the return journey when the ferry was full.
We always enjoy the trip over to England and the holiday starts the minute we get on board the ferry. While things were different especially the play area it didn’t diminish the excitement of our trip too much.
31 maart 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review. We understand that travelling on a replacement vessel can mean some facilities, such as the children’s play area, duty‑free shop and Wi‑Fi, are more limited, and we appreciate your understanding, especially when travelling with children.
We’re delighted to hear that our staff were excellent, friendly and helpful, particularly on a busy return sailing, and it’s great to know that the excitement of your trip wasn’t diminished. We really value your continued support and look forward to welcoming you and your family onboard again.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff great and appreciated the regular sailings. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Very uncomfortable boat
Very uncomfortable boat
You need to do better
Very disappointed
11 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are very sorry to hear that you found your journey uncomfortable and left feeling disappointed. This is not the experience we aim to provide, and we appreciate you taking the time to share your feedback. Your comments have been shared with our team.
We hope to welcome you onboard in the future for a smoother experience.
Regards
Dave
Stena Line
An essential service with exceptional…
An essential service with exceptional customer service.
11 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re proud to provide an essential service and delighted to hear that you experienced exceptional customer service. Your support is greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Stena line is a smooth well oiled…
Stena line is a smooth well oiled operation and weather permitting rarely let's their customers down.
All of their employees are well trained and carry out their roles efficiently.
8 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you find that it is a smooth and reliable operation, and that our crew consistently deliver efficient, professional service. Your comments are greatly appreciated, and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you received good service and enjoyed a great cabin on board. We hope to welcome you back again soon.
Regards
Dave
Stena Line
Too many sailings getting cancelled due…
Too many sailings getting cancelled due to inferior ship being allocated to the route. Ben my cheree not fit for purpose.
I rebooked with Irish Ferries.
8 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re sorry to hear about the disruption you experienced and understand how frustrating cancellations can be.
Sailings are cancelled only following safety assessments. While we regret that this led you to rebook elsewhere, your comments have been shared with our team.
We hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you for your review. We’re delighted to hear you found our staff efficient, friendly and helpful, and that you felt your journey offered good value for money. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you so much for your review. We’re delighted to hear that you found our staff very attentive — our team will be so pleased to know their efforts made a positive impression.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Booked the Stena lounge
Booked the Stena lounge. Really clean. Lovely staff but disappointed no sandwiches like in airport lounges.
9 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We’re really pleased to hear that you enjoyed the Stena Lounge and found both the space and our team welcoming — that’s great to hear.
We’re sorry to learn you were disappointed by the lack of sandwiches. While our lounge offers a selection of snacks and refreshments, we appreciate that expectations can vary, especially if you’re used to airport lounge offerings.
Your feedback is really helpful, and we’ll make sure it’s shared with the relevant team as we’re always looking at ways to enhance the experience.
Thank you again for your comments, and we hope to welcome you back on board soon.
Regards
Hayley
Stena Line
Delayed by 2 hours on way out ferry…
Delayed by 2 hours on way out ferry cancelled due to storm on way back had to pay hotel for extra day. Obviously return cancellation not stenalines fault. Came back Easter Sunday and all kids were given Easter eggs by staff even though we didn’t have kids we thought it was a nice touch
5 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re very sorry to hear about the delays on your outbound journey and the cancelled return sailing due to the storm — we know how frustrating and disruptive this can be, especially when it results in unexpected extra costs like an additional night in a hotel. Weather-related cancellations are always made with safety in mind, but we truly understand the inconvenience they cause.
We’re pleased to hear, however, that when you travelled back on Easter Sunday, the team made your children’s day with Easter eggs. We’ll be sure to pass this lovely feedback on to the staff — they’ll be delighted to know their gesture made a difference.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Rooms are always dirty
Rooms are always dirty. Last travel there was one tea bag and open and used milk sachets.
5 april 2026
Antwoord van Stena Line Ireland
Good morning,
Thank you for taking the time to share your review. We're very sorry to hear about the issues you experienced with the cleanliness of your Superfast Suite — this is far below the standards we expect. Finding only one tea bag and used milk sachets is unacceptable, and we completely understand your frustration.
Please know that we are addressing this with our housekeeping team to ensure it doesn’t happen again. Your comfort and experience matter to us, and we appreciate you bringing this to our attention.
If you wish to discuss this further, please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back in the near future for an improved experience.
Regards
Hayley
Stena Line
Antwoord van Stena Line Ireland
Good morning,
Thank you so much for your review. We're delighted to hear that you found our online booking process easy to use and that our staff have been consistently helpful — that means a lot to us.
We really appreciate you taking the time to share your experience and hope to welcome you on board again soon.
Regards
Hayley
Stena Line
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