Great service from Daniele! He was friendly and sorted out my ongoing 3 week problem in less than 2 hours! Sadly I'm still waiting for my Mcdonalds order we discussed.. but I'm sure it will come at so... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Grace was fantastic in dealing with my account query — she took the time to listen, understand what was needed and quickly set about resolving it. We are a large site with lots of moving parts, but Gr... Toon meer
Bedrijf heeft geantwoord
Gp surgery, requested removal of old sharps & soiled waste bins from premises. Response very quick and bins collected within 2 days. Great service and person I dealt with extremely polite and helpfu... Toon meer
Bedrijf heeft geantwoord
Stericycle driver parking van illegally and blocking vehicle access for 83 residential flats (to the main entrance and drop-off area), and the public turnaround area of the road, which is all part of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stericycle is a leading global provider of specialist clinical waste management. Through safe, responsible and sustainable products and services, Stericycle helps our customers remain compliant while protecting the health and well-being of the people and communities they serve. In doing so, Stericycle is shaping a healthier and safer world for everyone, everywhere, every day.
Contactgegevens
Indigo House, Sussez Avenue, LS10 2LF, Leeds, Verenigd Koninkrijk
- 03301735920
- supportuk@stericycle.com
- stericycle.co.uk
4,4
Uitstekend
790 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from Daniele
Great service from Daniele! He was friendly and sorted out my ongoing 3 week problem in less than 2 hours! Sadly I'm still waiting for my Mcdonalds order we discussed.. but I'm sure it will come at some point.
4 september 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind review, Sarah. We're glad to hear that Daniele was able to resolve your query efficiently and will ensure this is passed onto him.
Kind regards,
Ellie.
I've been using them for 10 years
I've been using them for 10 years, this is a very professional company. Customer service is excellent, especially Adele was very helpful on the phone when I had some enquiries, following up with a phone call to make sure I'm happy and my problem was sorted.
3 september 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review and for your longtime support, Ionela. We're glad to hear you found Adele's customer service helpful and that you valued the follow up. We'll make sure this gets passed onto her.
Many thanks,
Ellie
Excellent customer service
Sent email to customer services asking for some documents we required. Had a prompt and friendly response. Queries resolved within 24 hours. Thanks Mark White!
27 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review, we're glad to hear that you had a quick and friendly response. We'll ensure your kind feedback is passed to Mark.
Kind regards,
Ellie
Gp surgery
Gp surgery, requested removal of old sharps & soiled waste bins from premises. Response very quick and bins collected within 2 days.
Great service and person I dealt with extremely polite and helpful.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review, Jayne. We will pass your feedback onto the agent you spoke to and are glad to hear your bin uplift was resolved quicky and helpfully.
Kind regards,
Ellie
spoke to a lovely lady Adele who was…
spoke to a lovely lady Adele who was very helpful and pleasant many thanks to her sandra rimes
27 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind review, Sandra. We'll pass on your feedback to Adele, we're glad to hear you found her helpful and pleasant.
Kind regards,
Ellie.
Customer service has been excellent
Customer service has been excellent - I have been kept in the loop the whole time - nice to deal with the same person for continuity - GRACE been so professional. We have had a major site move and so far it has been smooth - thank you Team
26 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review, Helen. We're glad to hear that your site move is going smoothly and that Grace has been able to help you out. We'll make sure your kind words are passed on.
Many thanks,
Ellie.
Services have been reliable and Dean…
Services have been reliable and Dean Storey quickly replied with key information that been requested.
Highly recommend.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind review, Rhys. We're glad to hear that Dean was helpful and you've found your services reliable. We'll make sure this is passed on.
Kind regards,
Ellie
Very efficient
Great communication from Dean, answered our query efficiently. Thank you
24 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review. We're glad to hear you found Dean's communication great, and will pass this onto him.
Kind regards,
Ellie.
Human Touch to Customer Service
Grace was fantastic in dealing with my account query — she took the time to listen, understand what was needed and quickly set about resolving it. We are a large site with lots of moving parts, but Grace not only sorted the issue but also put corrective actions in place. No long wait on the phone either — really impressed with the service!
25 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind feedback, Sam. We're pleased to hear that you found Grace understanding, efficient and helpful. We'll make sure your lovely comments are passed onto her.
Kind regards,
Ellie.
Adele was extremely helpful and her…
Adele was extremely helpful and her customer service was great
25 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your feedback, we're glad to hear that Adele was helpful. We'll pass your kind words onto her.
Many thanks,
Ellie.
Great customer service
Great customer service, Adele was very helpful, keeping me up to date with my order.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review, Martin. We're happy to hear that Adele was helpful, and you felt updated with your order. We'll pass this kind feedback back to her.
Many thanks,
Ellie
Waste Collection
Spoke with Emma today. All I can say is she was efficient and very helpful in assisting me with my issue today and customer services are on point. Thanks Emma and stericycle
19 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your review, Sharon. We're pleased to hear your found Emma and our customer services helpful and will make sure this is passed onto her.
Kind regards,
Ellie
They are very understanding
They have very understanding and customer friendly staff.
Furthermore, they respect schedule most of the time.
The staff i spoke with today( Christopher Huth) was exceptionally good. He was honest, patient, helpful and ready to listen. He was very assuring.
He handled my problem in a very satisfying manner.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind review, Thomas. We're especially glad to hear you found us friendly, and that Chris was exceptionally good. We will make sure this wonderful feedback is passed onto him.
Many thanks,
Ellie
Adele was on hand and very helpful
Adele was on hand and very helpful, thank you
17 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your comments, Luke. We're happy to hear you found Adele helpful and have passed this feedback onto her.
Kind regards,
Ellie.
Adele was very helpful in solving my…
Adele was very helpful in solving my problem and did as she promised, well done Adele.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your lovely feedback, and we're very glad you found Adele helpful. We'll pass your feedback onto her.
Kind regards,
Ellie
Been dealing with this company for a…
Been dealing with this company for a while now and they’re always so polite. Wanted to add something to my contact and spoke to Emma in Customer services and she was extremely helpful. Highly recommend they’re services
12 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your kind review, Maxine. We are glad you found Emma extremely helpful and will ensure this gets passed on to her.
Many thanks,
Ellie.
Adele was super helpful in aiding me…
Adele was super helpful in aiding me with my enquiry, great communication as always!
12 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thanks for sharing this, and we're pleased to hear you found Adele helpful. We'll make sure your kind feedback is passed on.
Kind regards,
Ellie
Andrea was extremely helpful
Andrea was extremely helpful. She promised to look into the matter and did so quickly. She called me back to inform me of the date when the correct sharps bin would be delivered
11 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you for your feedback, Christina. We're glad to know that you found Andrea helpful and your enquiry was resolved quickly, we'll make sure to pass the feedback along.
Kind regards,
Ellie
DO NOT USE!
DO NOT USE!! Absolutely shocking company! I had no collections for 6 months, rang up time and time again and was told someone would come and collect but nobody came. and they still took the money out of my account, I’m owed over £500. The customer service team are useless, was told many times they would sort it and be in touch but heard nothing back.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
We’re really sorry to hear about your experience and that you feel disappointed with the service you’ve received.
We genuinely want to help and look into this further for you, but unfortunately we’re unable to identify your account from this review alone. If you could please get in touch with us directly with your details, we’d be more than happy to review your situation and see how we can assist.
We take all feedback seriously and would welcome the opportunity to try and resolve this with you.
Kind regards,
Paula
Emma was super helpful
Emma was super helpful. She gave goof advice about how often to ask for sharps collections. She reactivated the account without issue. A date for collection was given there and then. Helpful, professional and courteous. Thank you
10 augustus 2026
Review zonder uitnodiging
Antwoord van Stericycle UK
Thank you so much for your wonderful review!
We're delighted to hear that Emma was able to assist you and gave you some good advice and resolved quickly. We'll be sure to pass on your kind words to her.
Kind Regards
Paula
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