We were looked after by 2 very helpful & patient members of staff. Katie was very knowledgable and nothing was too much bother when we bought our suite. Stef was also great when we bought our bedr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
We were looked after by 2 very helpful & patient members of staff. Katie was very knowledgable and nothing was too much bother when we bought our suite. Stef was also great when we bought our bedr... Toon meer
Bedrijf heeft geantwoord
Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... Toon meer
Bedrijf heeft geantwoord
Stefhanie was really helpful when I purchased a mattress and bed. She was very knowledgeable about the different makes and really clearly explained each of the different brands of mattress to me a... Toon meer
Bedrijf heeft geantwoord
The service in store and after-sales (to remedy defects) was excellent . However, the same cannot be said for the product (Solvi dining chairs). Out of 6 chairs, 2 had defects in the seats and 2 had... Toon meer
Bedrijf heeft geantwoord
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
48 Lossie Wynd, IV30, Elgin, Scotland, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sales lady (Lynda)was extremely helpful and patient with us, explained everything and answered all of our queries, putting our minds at ease allowing us to commit to buying our new sofas at a great price!

Antwoord van Sterling Home - Elgin
Found a beautiful solid oak coffee table at a very reasonable price. The staff were very helpful and accommodating when we arrived to pick it up.

Antwoord van Sterling Home - Elgin
I'm a returning Sterling Home customer, due to the excellent customer service that i enjoyed with my first purchase 3yrs ago at our Inverness store.
I emailed SH to see if i could order a matching armchair. It was Stefhanie at the Elgin branch who phoned me to confirm that it was still available, and the order was placed. When we were informed that the matching fabric had been discontinued, we discussed alternatives, as i still wanted the armchair. Stefhanie suggested i visit the Elgin branch to look at fabric samples. I have mobility issues, would be travelling by bus, and wasn't familiar with the area. But Stefhanie provided walking distance which reassured me that i could manage the trip.
SH has a huge selection of colours and textures. But Stefhanie's patience and advice helped me narrow the field down to two. I was so undecided at that point, i loved both colours. We've all been there, right? That's where Stefhanie's expertise (and that of her colleague) made all the difference.
The armchair arrived earlier than expected. I'm so pleased with the colour and texture, which is timeless. It goes perfectly with the sofa, and the rest of the room.
Thank you, Stefhanie, for your patience, and excellent customer service. :)

Antwoord van Sterling Home - Elgin
Very Friendly Assistant and vey helpful great personality

Antwoord van Sterling Home - Elgin
We have looked in various stores for a new sofa bed with a few specific requirements. Stefhanie couldn’t have been more helpful, from being pleasant and well informed about the products to finding out about extras for us, nothing seemed to faze her. She provided prompt replies to our questions and forwarded any other information she didn’t have to hand by email in under 24hrs. Excellent service.

Antwoord van Sterling Home - Elgin
Linda at you Elgin branch could not have been more helpful, lovely to deal with her providing a fantastic service.

Antwoord van Sterling Home - Elgin
I recently bought 2 sofas and a swivel chair from this store and the service was brilliant. The staff were approachable, friendly and helpful. I am over the moon with the furniture we have chose and I felt it was great value for money.

Antwoord van Sterling Home - Elgin
I purchased two Marseille swivel recliners at the end of May from the Elgin store and they were delivered today. I am delighted with them and was very satisfied with Stephanie, the sales lady who was very knowledgeable about the products. Very pleased with the two delivery men too. My experience would lead me back to the store at a later date.

Antwoord van Sterling Home - Elgin
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.