Steven Brown Art Reviews 

Ordered a cushion as a birthday gift and the website states 8- 10 days product will be with you. Waited 10days and nothing, contacted customer service who said it would be dispatched after 8-10days (so completely different to website) - 12 days passed and nothing, so I made a complaint - the next day I received an email asking me to send the complaint to another email address for complaints which I did. Still no cushion, so I checked the tracking number which stated it hadnt left the warehouse - 15 days later still no cushion so I contacted customer service again and told its on its way. 20 DAYS later it arrived and turns out my complaint hadnt even been logged - As I was asked “Can you confirm you wish to make a formal complaint” - Which I am
Sure is illegal when you have made a complaint been asked to send to complaints and its not been dealt with? Also lead in time of over 20 days is disgusting when website says 8-10 days and product will be with you. One of the worst customer services I have encountered- dont log complaints and tell you anything to stop you contacting them. Wouldn’t recommend!

I waited over a month for my purchase to which I emailed twice. On the second occasion I stressed how urgent the order was as it was for my sisters birthday. I received the goods a few days later.

From ordering to receiving my order everything went smoothly,the parcels came on time and in perfect condition.

it just right

Rug is lovely, good quality and a nice size

lovely old cow

Delivery was fast.
Canvas is absolutely lovely.

Love the placemats and coasters, laminated so if they get wet the design doesn’t peel off

Very happy with all the purchases I've made (3 so far). Service abd delivery each time we're amazing. Pictures are gorgeous too.

Bought the picture for my Husband he loves Scotland so when I saw picture just had to get it he loved it

Great product, easy ordering and fast delivery!

The Customer Service were excellent, really helpful. The items that I bought were as you would expect from a company like this...brilliant. I am so pleased and so are my dogs.

Brilliant service! Both efficient & friendly-would highly recommend! Thank you. 🤩

Excellent quality product as usual. The item arrived well packaged and was easy to track using the tracking information supplied.

Beautiful product, great service too!

Products arrived on time, true to colour & size.

My chopping board arrived after a rather long wait one corner is sharp and only two worktop protectors inside emailed for a week to resolve the problem but still waiting a response

I am getting spammed relentlessly by sites that appear to be in America trying to sell me a Heather McCoo clock at 90% discount. The emails come from different (presumably fake) companies with different subjects and email addresses every time so it is impossible to unsubscribe or block the emails. Very annoying 😡