stone-synergy.co.uk Reviews 

We were initially really impressed with the price and planned to purchase our worktops from Stone Synergy however after dealing with a salesperson we decided to go elsewhere.

We had our quote a few weeks back with the Guy Fawkes discount of 10%. We touched base with this person yesterday and I asked if he could requote when the Black Friday sale goes live as it had an offer of 30% off plus 50% off templating & installation.

He told me this would put up our quote which is very confusing considering the current offer we had was only 10%. I asked him to breakdown the prices for my understanding to which I got a blunt email telling me 'The price is correct'.

We've now gone elsewhere due to the lack of customer service and transparency.

I got a quote from Nick and it was way lower than Wren same colour and product.Whilst on the phone I sent my kitchen plan 3D and Nick gave me some invaluable advice not just on the best cuts, a dplashback behind the hob from the same cut for the upstands , but also the layout of the kitchen itself - things that will significantly improve the kitchen

He is very friendly, pragmatic and totally knowledgeable

They fit anywhere in the UK and include fitting and laser measurements - with a saving of 900 pounds it is decided - Wren are friendly and I will get the kitchen there but the worktops are for Stone Synergy

Vernon Winchmore Hill London N21

We went with white Silestone quartz and it looks absolutely stunning. The templating was done by Jason, who was polite, meticulous, and clearly experienced. Install was quick and tidy. Thanks, Stone Synergy!

Ok so first one - Joshua and CJ installed our quartz worktops , the quote was really competitive and staff really helpful . We are really pleased with the finished product

I had high hopes after hearing good things about this company, but unfortunately my experience didn’t live up to the reputation.

Similarly to many others living in the UK, I don’t live in a mansion or very large property with an open plan living area. As a result of this, my kitchen room is on the smaller side and is more line with some of the gallery layouts you’ll see in the showrooms at Wickes or Wren. I contacted Stone synergy for a quote to be able to replace one of my worktops and instead of offering a minimum spend or any options, they just straight up decline to provide me with a quote - I guess the size of my kitchen indicates I am too poor to have the privilege of using their services. While I appreciate it as a smaller project, given the other providers have quoted between £1.4k and £2k, I genuinely am curious what their minimum order value is because this is not published on their website. The interaction was polite, but ultimately dismissive. I’d suggest the company consider being more transparent about project requirements.

As an additional side note, the wording of their “request being within 24 hours” is slightly disingenuous and should just say next working day as it is very common not to work on a Sunday, but if you’ve given an indication that you’ll still get a response that day it isn’t great. It would be better if they could reword this.

We were looking for a solid worktop for our new kitchen, and Stone Synergy was recommended to us by a family member. Kevin was extremely helpful and after we had decided on 'White Shimmer' Quartz, he priced the job up for us ( which we were really happy with by the way ) and said to let him know a week before the kitchen would be ready so he he could book the templating. Suffice to say templating was done within a couple of hours and less than a week later the worktops were fitted and I can't overstate how happy we are with the finished look.
The whole process was seamless from start to finish, even though we had made a few alterations along the way, and we would like to thank the whole team for a great job.
We wouldn't hesitate to recommend Kevin and his team.

Great buying experience from start to finish.
Special shout out for Teresa Theaker who answered everything I asked so quickly, a refreshing change these days.
The templating and fitting was first class too. We had a few problems when fitting but nothing was too much trouble for the guys.
When buying something like stone worktops problems can occur and it is how a company deals with them that count.

Had my quartz worktops fitted by these and they were very professional. They have definitely added the finishing touches to my new kitchens. Thanks for everything

I recently had a quartz worktop installed in my kitchen, and I couldn't be more pleased with the result. The quality and finish are outstanding - - it has completely transformed the look and feel of the space. The surface is sleek, smooth, and has a beautiful, consistent pattern that gives a luxurious feel without being overly flashy.

Would 100% recommend this company, perfect from start to finish

Very professional from start to finish

Had beautiful quartz countertops put in and had such a lovely customer service experience from start to finish would absolutely recommend to anyone

Amazing company and amazing customer service thank you

I opted for calacatta gold, the experience from start to finish was excellent, the lads on the days were excellent, very professional, highly recommend

Very quick turnaround process. Measuring service used modern laser templating tools and was done very methodically. Installation was done to a very high standard. Much more reasonable than our kitchen supply company too!

When buying a worktop, it’s normal to compare options across different companies — checking price, lead times, and style before deciding. Stone Synergy refused to provide a price or lead time unless I committed to one choice first. As a result, I immediately ruled them out and went with another company who understands how real customers buy.

Response to the company’s reply:
Your response doesn’t address the core problem which is that people rightly want to compare costs. When the specs are given, there’s no reason you can’t quote a price for more than one stone.

I have had 40 years experience in building and renovation and I was very impressed with the work done. The measuring with a lazer tripod took two hours and was very impressive. Then a week later the quartz arrived and two very professional fitters put the kitchen worktops on and fitted the sink. An excellent job done. I would recommend Stone Synergy every time, they did an outstanding job. Brian Kettel

From order to fit , the service & expertise were excellent. Great selection of products in their showroom. There template service was so professional and precise, which then when fitted went so smoothly 👍 the surfaces are huge and fitted perfectly and ultimately look amazing 👍👍 thank you can’t recommend enough .

Nick Rodgers at Stone Synergy was more than helpful and patient. After much deliberation I chose the Gold supreme quartz worktop. The service I received was perfect. Right through to the fitting.
I am so happy with the finished result, 😃

Fantastic service from start to finish… couldn’t be more happy with our worktops. Highly recommend