Stoneberry Reviews 

My mom ordered multiple items from this place. The items look like they came from a cheap vendor with no real quality, mis-shaped and odd sized. Calling customer service is a joke! Can’t return for a refund so we’re just gonna pay it off and close the account.

Had.to rate this place 1 star bc it wouldn't let me do a review they are the worse place to work for or.buy from if our a customer go to amzon they treat there employees better along with there customers if you buy from Figis gallery or stoneberry just tell.them the item is defective bc then you will get a return label and ship item back free other wise you have to pay what the carrier charges to send the item back figis gallery is merging with stobeberry soon just like Ba Mason merged with Mason Easy Pay and K-Jordan merged with Masseys read your terms and conditions people when you use the credit plan you don't get your orginal shipping and sales tax back either if you return the item with any of the companies Stoneberry Masseys Figis Gallery Marland.Square Mason Easy Pay there prices are so much higher than Amzon pay the Amzon Prime and get free shipping and money back if you return the item

I had to rate them a one because 0 isn’t an option!!!! I will be blowing up Social Media with a terrible review for Stoneberry….. Don’t use them. Terrible products, cheap merchandise and crappy customer service!!!! Check social media, FB, and others for complete reasons!!!!

No complaints. Order what you want if you're approved for a credit line or you can pay upfront if you wish. You can track your order from the manufacturer to your front door. All the mail order companies up the price, everyone knows that, it's the price of convenience. I find stoneberry to be cheaper than most. I don't understand what happened to most of these people with these reviews. They must screw things up somehow and blame stoneberry. Never their fault. I never had a problem or unexpected bill

They are just an awful company, you do your best to keep your account current but being on a monthly income you pay what you can and that to them is not acceptable, everything used to be good and now it's like the company just doesn't care anymore

They are absolutely awe full. They claim all these items were delivered to my house when in fact they were not the items were on back order and they never shipped them out but say that I owe them money for the items. I didn’t pay for the items and now it’s on my credit file and they say I owe them over 1500$. That’s insane. Be careful with this company and their sister company’s as well bc they did the same thing to me. Anyone have advise on what I can do about it? Maybe a lawsuit or something?

I gave them one star because zero was not an option. Shoddy overpriced products is the most complimentary I can be. They should be banned from operating by the attorneys general in every state they operate. The cost of returning their substandard products probably makes most people give up and not pursue it. I’m not giving up. My next letter is to the consumer affairs department . Send me a free shipping return label and refund my money or wait and see my next letter

Is a scam, don’t do it, all of the sudden you get a lot of emails, and calls, after looking into stoneberry, don’t do it

Stoneberry took a chance on me with my zero credit score and approved me .
They don't require any bank accounts or direct deposit or any type credit card to be on file.
They send my products quickly with no money down.
When my payment is posted it goes right back into my available balance. My interest is less than $1.50 a month.
If i go over my limit i just pay the difference. There are no hidden fees.
They have quality products with popular brands like Champion, Puma, Ugg, Steve Madden, Sigma,
and they dont overcharge for them.
They have alot of 20% off sales and they have free shipping sales frequently.
They allowed me to give my kids christmas and birthday gifts.
I appreciate them very much!

The bad : they don't report to the credit bureau also
i have paid on time for 9 months and havent gotten a credit increase yet.

Dianelogan20 at gmail.com

its a scam. smh at $370 for a galaxy s9 when its $150 on amazon. anybody can walk into walmart and steal the sim cards instead of paying $20 each on stoneberry

All of their items are overpriced and they don't ever offer free shipping like most other companies. Also, they make you pay to send a return. This is not only bad business but a load of crock.

I am a customer of 5 years and when I placed my last order they ran my credit even though I have an account.

This type of company is for people that need items with poor or bad credit but Klarna, Afterpay and others will also do the trick with no exhobitant fees attached.

Paying them down then never ordering from them again.

I received an email from stoneberry saying I ordered something. They had my address and an order for over $300.00 being processed. I had never heard of them until I received the email. What kind of scam is this?

Wicked company with horrible customer service. They allow thieves of identity theft to use your identity, purchase goods sent elsewhere and Stoneberry will attempt to extort you for money! CS only gives lip service. Den of thieves!

Can't shop by phone at stoneberry access denied you can't Google stoneberry access denied!

I see all this bad reviews I'm not going to order here like I was u guys don't even answer your reviews

They have not done good on my one of my order sunt me a letter saying they couldn’t send my order but if I mail them 139 85 they will send it , so sunt them a money order haven’t got my order yet so I call them and ask what going on? They said my order were out of stock so I am waiting on my money order now then if you knew it were out of stock why you will ask to send the money so i hope they send it before Xmas mess my Xmas order up N if they don’t seen it back soon i will have to take further action i will never order nothing from them again have you send your money then say out of stock them weren’t out of stock when i order my items i am very upset

I ordered comforters from them and they claim I received them, I have not received anything from them at all, I definitely won't order from them again on anything. I am really disappointed with the service provided the on representatives they put on the phone don't have some of the knowledge required to even handle some of your concerns, BUYER'S BEWARE AND CHECK REVIEWS DON'T GET SHOVELED AROUND LIKE SO MANY OF US! I am so disappointed in Stoneberry!

I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". Well, I didn't cancel it. Order # 91209291. I have been ordering from Stoneberry and other "affiliated online stores" (i.e, Masons, Massys, etc) for a number of years. I have a $1000 line of credit with Masons, and I am suppose to have that much with Stoneberry as well, I mean it says I do...I received a message (see attachments), that says, " Unfortunately, we are unable to approve a pre-qualified limit for you at this time. You can keep shopping and apply for credit during checkout. A down payment may be required to approve your credit request and complete your order". "Our decision was influenced by information obtained from the consumer reporting agency listed below." (see attachments/photos). There is "nothing" listed below. MY credit has not changed in years since my first order from Stoneberry years ago and my credit report/score is still good and Stonberry does not "Provide" a "specific" reason, (as required according to the Consumer Credit Protection Act ), as to why the item was cancelled ( it is vague to say the least and I have a right to know the "Specific reason(s)" for their decision... Also, I tried to call them this morning and I was on hold for over n hour and was not able to speak to anyone there at Stoneberrys, ridiculous...What kind of business does that to customers, I mean I haven't done anything or said anything out of the way to any employee there, so what's up???

ON December 6, 2022 I got a message from a rep at Stoneberry saying, "sorry for the inconvenience, order something else at Stoneberry", lollll wow, what a jerk. I sent a message back telling the rep, "just send the item I already ordered".... THose people who run that business are scoundrels and they don't know how or "care" how their business is operated, sounds like operated by thugs and hoodlums from the "HOOD"....with the "WOKE" mentality....

I have not had no problem with orders everything has been a ok I have had no problem making payments on line but when I tryed
to make payment

on phone they was quick to hang up in my face because I couldn't give my phone number on record my credit cards is stolen my phone was stolen they did not give me the time of day to speak in order to make a payment maybe the judge will when they take me court because of damage this cause my credit because they hung up on me didn't listen I'm taking a snap shot of this message and when I called just before this for evidence

I have $189.00 in available credit. I Ordered 187.00 in merchandise. They charging 29.99 shipping. Then they want a down payment of 59.00 before my order will process. Truthfully a crock.. I could probably get passed a 30 down payment for shipping, not 60.