StoneBridge Shipping Reviews 

24
TrustScore 3 uit 5

2,8

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Beoordeeld met 3 van de 5 sterren

I had a wonderful experience with Jake at Stone Bridge Auto Transport. He worked all week to get me a driver at a fair price and was the only person who was honest with me out of all of the brokers I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I shipped both my car and my partner’s car from Florida to Texas and had a great experience. Rick Wilson was extremely helpful and communicated with us throughout the entire process. Everything arrive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

At first I was nervous to ship my vehicle from NY towards FL but the someone referred me to Stone bridge and I really feel comfort with them they kept me updated on my shipment and make my shipment ea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Sophia Willis With her help, I was able to ship my car without any stress. I will recommend using StoneBridge services without any hesitation.

Bedrijf heeft geantwoord


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2,8

Gemiddeld

TrustScore 3 uit 5

24 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,8

Alle reviews

(24)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Somethings are meant to be -I am not…

Somethings are meant to be -I am not from this area - but ran into a situation - that I was not expecting - luckily for me I found Stone Bridge - and Sophia What a fantastic - organized - professional companyI was on the phone with Sophia for less then 2 mins - she had it all figured out, set up - and ready to go - even when I called her to change dates or times - she made it seamless and worry free for me - taking a load off of me - no one does that - these days

14 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

We're thrilled everything worked out perfectly for you! It's customers like you that make what we do worthwhile. Sophia exemplifies our commitment to excellent service her quick thinking, professionalism, and ability to resolve your situation in less than 2 minutes is exactly what sets StoneBridge Shipping apart.

We understand that logistics can be unpredictable, which is why we pride ourselves on being flexible, responsive, and genuinely invested in our clients' success. Your feedback reminds us why we're passionate about what we do.

We look forward to partnering with you on future shipments and continuing to provide the seamless, worry free service you deserve.

Thank you for choosing StoneBridge Shipping!

Beoordeeld met 3 van de 5 sterren

I shipped both my car and my partner’s…

I shipped both my car and my partner’s car from Florida to Texas and had a great experience. Rick Wilson was extremely helpful and communicated with us throughout the entire process. Everything arrived on time. Highly recommend this company for reliable auto transport.

9 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you so much, Oliver! We're thrilled that Rick Wilson provided excellent service and kept you informed throughout both shipments. We're delighted everything arrived on time and in great condition. We truly appreciate your recommendation and hope to work with you again!

Warm regards,
Stone Bridge Shipping Team

Beoordeeld met 3 van de 5 sterren

I had a wonderful experience with Jake…

I had a wonderful experience with Jake at Stone Bridge Auto Transport. He worked all week to get me a driver at a fair price and was the only person who was honest with me out of all of the brokers I talked to. He found a driver exactly when I needed it, and there were no issues with the shipment. I will be recommending him to anyone else that needs to transport their car.

11 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you so much for this wonderful review! We're thrilled that Jake provided you with such an excellent experience.

Jake's dedication to finding you the right driver at a fair price and his commitment to honesty is exactly what we strive for at Stone Bridge Shipping. Your kind words about his hard work all week really mean a lot to him and to our entire team.

We truly appreciate you recognizing Jake's integrity compared to other brokers you spoke with. That kind of feedback reinforces why we're passionate about what we do.

Thank you for recommending Jake and Stone Bridge Shipping to others. We hope to work with you again if you ever need to ship another vehicle!

Warm regards,
Stone Bridge Shipping Team

Beoordeeld met 3 van de 5 sterren

2 cars no issue at all with price and…

2 cars no issue at all with price and delivery or service timing etc all was good.

13 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you for this great review! We're thrilled that both shipments went smoothly with no issues on pricing, delivery, or timing. We appreciate your business and look forward to working with you again!

Warm regards,
Stone Bridge Shipping Team

Beoordeeld met 3 van de 5 sterren

At first I was nervous to ship my…

At first I was nervous to ship my vehicle from NY towards FL but the someone referred me to Stone bridge and I really feel comfort with them they kept me updated on my shipment and make my shipment easy

17 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you so much for this wonderful review! We're thrilled that we could turn your initial nervousness into confidence and peace of mind.

Keeping our customers informed and updated throughout their shipment is something we take very seriously. We're so glad our team made your NY to FL experience smooth and easy.

We also truly appreciate you being referred to us and then recommending Stone Bridge Shipping to others. Word-of-mouth recommendations from satisfied customers like you mean everything to us.

If you ever need to ship another vehicle, please don't hesitate to reach out. We'd love to work with you again!

Thank you for choosing Stone Bridge Shipping!

Warm regards,
Stone Bridge Shipping Team

Beoordeeld met 3 van de 5 sterren

Daniel was straightforward about the…

Daniel was straightforward about the pricing and what to expect, which I appreciated after having another company change their quote at the last minute. He found me a carrier quickly, and the pickup and delivery went smoothly without any issues. Overall, a good experience, although the process wasn’t perfect. Thanks, Daniel.

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I received the best quote from Ben…

I received the best quote from Ben Marshal. When I contacted him, he assisted me so nicely from the booking to the delivery of my vehicle. I just saved his contact for life to get shipment service. Thanks Ben!

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Frank

Frank! I had a great experience with stone bridge shipping .the service was smooth and communication was good and my vehicle was delivered safely .I am very satisfied

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

This is my second time using them to…

This is my second time using them to transport my vehicles! Excellent customer service and response time! Daniel Brian went above and beyond to get my vehicle transported in a timely manner! I will definitely continue using them

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The shipping experience was generally…

The shipping experience was generally good overall. Pickup and delivery were completed on time, and communication was decent throughout the process. There were a few areas where the process could have been smoother, but nothing caused any major issues. Overall, I’m reasonably satisfied with the service.

1 augustus 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Sophia Willis With her help

Sophia Willis With her help, I was able to ship my car without any stress. I will recommend using StoneBridge services without any hesitation.

15 augustus 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you, for sharing your experience! We’re so glad to hear that our team was able to make the car shipping process smooth and stress-free for you. We truly appreciate your recommendation and your trust in Stone Bridge Shipping. We look forward to assisting you again in the future!

Beoordeeld met 1 van de 5 sterren

Horrific experience

Horrific experience, do not use. This is a scam.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

We sincerely apologize that your experience with Stone Bridge Shipping fell short of expectations. We understand your frustration, and we truly regret that we did not meet your needs.

We take your concerns very seriously. Rather than respond publicly to the specifics, we would like the opportunity to understand what went wrong and work toward a resolution.

Please reach out to us directly at support@stonebridgeshipping.com with your order details, and our team will prioritize your case immediately. We are committed to making this right.

Thank you for giving us the chance to address this matter.

Stone Bridge Shipping Team

Beoordeeld met 1 van de 5 sterren

Please do not fall for this scam

Let me tell you, I wish I had done more digging on this. If you are thinking of shipping your car, please IGNORE this company. I'm sure they aren't the only ones with this scam, but they have zero control over what they quote you. They do not ship anything themselves, they're just a bunch of people who take your bid to actual trucking companies, which can charge you anything they want. They gave me a quote of $895, took my deposit, and then the day of the pickup, they called me and said the driver was demanding $2400. Once weeks go by and your car is stuck (unless you wanna pay the exorbitant price), You will not get back the deposit under any circumstances.

17 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

We want to address this review directly and clarify our refund and deposit policy.

When you signed your shipment agreement, our Terms and Conditions clearly outlined how deposits are handled and the circumstances under which refunds are available. These terms are designed to protect both our customers and our carrier partners.

Deposits in auto transport are held in good faith once a carrier is secured and commits to your shipment. They are non-refundable once the carrier has accepted your job, as per the agreement you signed.

If your situation qualifies for a refund under our specific Terms and Conditions, we would be happy to review your case directly. However, immediate refunds are not provided as standard practice once a carrier has been assigned.

We invite you to contact us with your order details so we can review your specific circumstances and address your concerns.

Stone Bridge Shipping Team

Beoordeeld met 1 van de 5 sterren

Liers

Liers! They gave me a quote $825, then called since had to postpone the date, then on a later date called again and hours before pick-up said price is much higher $1.5 per mile (for 3000mile), asking for excessive price.
They is scammer.!

27 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

We understand your frustration, but we want to be clear: Stone Bridge Shipping does not operate as a scam. What happened with your shipment reflects real market conditions in the auto transport industry.

Here's what occurred: After multiple schedule postponements, market conditions changed significantly. Fuel prices increased and the dry route conditions affected driver availability and costs. When we presented the revised quote to you, it came directly from the driver's bid not from us inflating prices.

We communicated this situation to you before proceeding and gave you the choice to move forward or cancel. The price difference reflects actual market conditions and driver availability, not deceptive practices.

We genuinely tried our best to work within the changing circumstances of your shipment.

Stone Bridge Shipping Team

Beoordeeld met 5 van de 5 sterren

Excellent job done by Jake Weller

Excellent job done by Jake Weller. The driver was very professional in his work. Overall i will give them 5 stars for their service

18 juli 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you so much for the 5-star review! We truly appreciate your kind words. It was a pleasure working with you, and we’re glad you had a great experience with Stone Bridge Shipping. We look forward to assisting you again in the future!

Thank you again for choosing Stone Bridge Shipping!

Beoordeeld met 1 van de 5 sterren

SCAMMER - DO NOT USE

Same as the others here. They quoted me $495, signed the contract, paid the deposit and then the fun began. Didn't contact the seller until the morning of, we agreed they would contact him 3 days prior. Seller had to move to the next day. At time of pick-up, Stonebridge now says there is now a $1,400 amount due to fuel increase and driver availability. WHAT??? They are scammers!!!

17 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They don’t even deserve any star

They don’t even deserve any star. They are straight up scammers. Never use them. I am writing to warn everyone about my extreme disappointment with this company. They provide very unprofessional and deceptive service. They will offer you anything to make your sign the contract. Before signing the contract, I specifically asked the team multiple times whether there would be any hidden fees. I was repeatedly assured that the price stated in my contract was final and that there would be no additional charges. Based on those assurances, I signed the agreement and paid the required $120 deposit.I was then informed that my vehicle would be picked up on July 4. However, the driver never contacted me, never arrived, and no one from your company reached out with any updates.When I called your office to find out what was happening, I was unexpectedly told that I would now have to pay an additional $600 at the time of delivery. This directly contradicts the terms of our agreement and the promises your representatives made before I signed the contract. Although I initially refused, I reluctantly agreed because I urgently needed my vehicle shipped that day. Even after agreeing to the additional payment, the driver still never contacted me, and the company stopped answering my calls altogether. This level of dishonesty, poor communication, and scamming people is unacceptable.

4 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give them negative starts I…

If I could give them negative starts I would. They scam me out of my deposit. They said shipping was going to be $725 when it came the day of shipping now it’s $1900. So I told them no and now they are keeping my $300 deposit. Never do any business with them. They will double of Triple and won’t give you your deposit back.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, great broker to work with

26 mei 2026
Review zonder uitnodiging
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Antwoord van StoneBridge Shipping

Thank you so much for the 5-star review! We truly appreciate your kind words. It was a pleasure working with you, and we’re glad you had a great experience with Stone Bridge Shipping. We look forward to assisting you again in the future!

Thank you again for choosing Stone Bridge Shipping!

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