Zero is not an option or believe me that's all they get. Although I've been an unfortunate customer of theirs for a long time they can never seem to get the bill right. I provide them with my annual... Toon meer
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I have rented 2 units for several months at the Egypt Lame Magnolia TX location. Judy has made this rental process easy and has always made sure my needs were met, even when things sometimes changed.... Toon meer
Unfortunately I have an unity for 10 years and they keep you hostage from the storage, since they raise the price so much and you don't want to loose your stuff. I got a notice from July 22 that my r... Toon meer
Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of onl... Toon meer
Bedrijfsgegevens
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At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
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732 reviews
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Mrs. Kelly Steno @ Storage King
Mrs. Kelly Steno, is the most helpful person through this entire moving around I've had to do. She explained everything to me to make sure I understood what she was telling me about my storage unit and the facility. It is a great pleasure meeting her to store my stuff at Storage King USA. More places should learn from her.
6 maart 2019
Review zonder uitnodiging
Secure storage
Excellent service, friendly staff, secure facility, decent pricing!
30 december 2018
Review zonder uitnodiging
The facility on Mid Pine Dr in…
The facility on Mid Pine Dr in Fayetteville, NC is the absolute worst. James the Manager is rude and very unprofessional. He acts like he owns this facility. He is costing this company thousands of dollars. Stay far away from this company, as long as James works there!!
13 december 2018
Review zonder uitnodiging
Antwoord van Storage King USA
Thank you for your feedback. We are very disappointed to see that you are not pleased with your experience at our facility. We will consider this further and reach out to our staff. It is only through feedback such as yours that we can improve upon the services that we provide to our customers.
Takeover from previous company
I only interacted when I was removing my vehicle. Storage King had just purchased this facility.
1 november 2018
Review zonder uitnodiging
I found the facility and staff to be…
I found the facility and staff to be very nice. The place is kept neat and clean and is VERY secure.
30 maart 2018
Review zonder uitnodiging
Storage rate
Storage unit is great! Excellent area. Clean and private. Easy access. 100% satisfied
28 maart 2018
Review zonder uitnodiging
Very friendly and helpful!
21 februari 2018
Review zonder uitnodiging
Weird for me to say this
Weird for me to say this, but the customer service at this location is hands-down outstanding. I selected the unit because of a groupon code literally just looking for the best deal. Lori, the manager, was super personable and super, super friendly. The pricing is very competitive with other units. I stored household goods here for almost two and a half years. I would absolutely recommend this location to anyone in need of storage units.
11 februari 2018
Review zonder uitnodiging
Staff was really friendly and went the …
Staff was really friendly and went the extra mile to help us find the appropriate space for us. They explained the terms and conditions and showed us our storage space. It was a really pleasant experience with them and we are so glad we chose Storage King!
8 februari 2018
Review zonder uitnodiging
My initial meeting was awesome
My initial meeting was awesome. So friendly and clean i was completely satisfied.
4 februari 2018
Review zonder uitnodiging
All of he workers were so polite and …
All of he workers were so polite and friendly. They were very helpful.
4 februari 2018
Review zonder uitnodiging
The staff is very friendly and helpful.
3 februari 2018
Review zonder uitnodiging
The agent was friendly and …
The agent was friendly and knowledgeable and very kind.
2 februari 2018
Review zonder uitnodiging
spot is great
spot is great , convenient , my only wish was our own separate code to get in.. everyone using the same code is a little nerve racking , I feel uncomfortable with that
1 februari 2018
Review zonder uitnodiging
Storage King USA is greedy and raised our rent again!
Storage King USA bought the storage facility that we were already renting from and promptly raised our rent, required we purchase locks from them and added mandatory insurance which increased our payments over $25 per month. What could we do? We had 2 10X20 units so this increased our bill by more than $50 per month! So we did everything we could to downsize to one unit and now they raised our rent again! No notice and no reason. More than $10.00 more a month! I wouldn't recommend them nor would I ever rent with this company again. Just being greedy.
31 januari 2018
Review zonder uitnodiging
Antwoord van Storage King USA
Thank you for your feedback. We are very disappointed to hear that you have had a difficult experience with our facility. Please note that notices are sent out in advance of any rent increases to give our tenants time to make any needed adjustments. If you did not receive this notice, please check with our rental office to confirm we have the correct contact information on file. Storage King USA requires tenants to insure the property they store with us. They have the option to participate in the SBOA Tenant Insurance program or bring in proof of insurance from another provider (i.e. homeowner’s insurance or renter’s insurance that covers your belongings in storage). If you are insured with another provider, please take your proof of insurance to our office and they will get this corrected as well.
I highly recommend
This a professionally run, clean, and well maintained business that I would highly recommend to others in need of a storage facility.
29 januari 2018
Review zonder uitnodiging
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