Zero is not an option or believe me that's all they get. Although I've been an unfortunate customer of theirs for a long time they can never seem to get the bill right. I provide them with my annual... Toon meer
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I have rented 2 units for several months at the Egypt Lame Magnolia TX location. Judy has made this rental process easy and has always made sure my needs were met, even when things sometimes changed.... Toon meer
Unfortunately I have an unity for 10 years and they keep you hostage from the storage, since they raise the price so much and you don't want to loose your stuff. I got a notice from July 22 that my r... Toon meer
Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of onl... Toon meer
Bedrijfsgegevens
- Magazijn
- ook in
- Meubelwinkel
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At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
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A totally different storage experience
Professional all the way. Clean, organized, convenient and an overall amazingly different storage experience. Thank you!!
The staff was very Helpful and I will…
The staff was very Helpful and I will be using storage King for all things I need to store in a safe and secure building thanks
Best Facility on the Coast
Best prices on the coast. Clear and easy terms, good facilities, good security. Glad I checked them out.
Manager christine was very helpful and…
Manager christine was very helpful and nice.
Excellent facility and excellent staff.
Glad to have relocated into Storage…
Glad to have relocated into Storage King, USA-Fort Lauderdale, FL-formerly Robovault. Property Manager Larry Nicolas was amazing-super helpful every step of the way!
I cannot say enough great things about…
I cannot say enough great things about Larry and his crew It's the only place to I would trust my important stuff !
we needed a storage unit immediately
we needed a storage unit immediately. Storage King was kind and helpful.
Excellent facility with very helpful…
Excellent facility with very helpful staff! This leads to a great customer experience!!
Friendly and best in homestead
Fast
Fast, check out, friendly manager. Very professional and knows her job well.
Everyone we worked with was helpful
Everyone we worked with was helpful, professional and courteous.
We were given all of the rental details and were shown the unit before renting it.
Staff or thorough and fair
Staff or thorough and fair. They worked to get the best possible price for us while switching to a larger unit. I didn’t feel as though they were trying to price gouge me.
Unfriendly service, awful website: typical storage company robbers
Storage King took over the RoboVault facility with which we have maintained a storage space for years. In the process, their billing ran afoul of our autopay credit card and they never bothered to let us know by email that there was a problem. Instead, they started adding late fees. The email they sent to announce the takeover falsely claimed you could manage your account online on their website, but there is no such feature. You have to actually call in and speak with the very rude and inflexible manager on site. We called them to fix autopay as soon as we found out, but the manager refused to waive a measly $10 in late fees even though we were re-establishing autopay. All they care about is getting your money. If you want respectful, customer-friendly service, or a modern online self-service, go elsewhere!
Excellent customer service
Excellent customer service, and ease of accessing property with the robotic pods.
Not happy since they took over robovault
They took over robovault in Fort Lauderdale without telling their customers till it was already done, website has changed, I couldn't log in for ages to my account , I'm getting random emails now telling me they are charging me $0 (yes zero) for my storage unit but they ARE going to charge me insurance (I have my own insurance).. . And I supposedly have to sign a new lease etc..??? . I'm very unhappy and may cancel my storage unit. They don't seem to know what they're doing. Robovault was so awesome I loved that team of people ... I am not a fan of this new company storageking or how they treat customers.
Very officiant fast and courteous
Larry is the best
Larry is the best! And everyone else that I had encountered there.
Unreasonable Admin Fee
Everything was great. I had no trouble whatsoever. However I think the admin fee that is charged to open the account there is ridiculous and is nothing short of theft from the customer. It’s a disgrace and it should be discontinued. If you need that money it should be prorated across the year in the monthly rate.
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