Cafeology Limited  Reviews 

1.413
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've tried almost every coffee from Cafeology, buying whole beans, and I've been impressed with every single one. The quality is superb: great taste, intensity, freshness and roasting. I haven't... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super fast dispatch of my order and equally quick delivery by DPD Ordered on Thursday and delivered on Saturday. Excellent service from all of the team. Superb signature roast Cooling Towers coffee to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great looking beans and super tasting strong coffee Tremendous cause Relatively local Excellent customer service Fast, free delivery Lots of choice to discover Cafeology provides my da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My husband and I have tried countless coffee beans since moving to the UK, and finding a good light roast hasn’t been easy. We both prefer lighter roasts, so we were thrilled to discover this brand.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiebranders
  2. ook in
  3. Cateringeten en -drank leverancier
  4. Drankendistributeur
  5. Koffie-apparaat leverancier
  6. Koffiegroothandel
  7. Theegroothandelaar

Geschreven door het bedrijf

Established in 2003, Cafeology is an independent Sheffield coffee roaster, specialising in the supply of freshly roasted speciality coffee to businesses, universities, hospitality venues, and workplaces across the UK. As a Sheffield-based coffee roastery in South Yorkshire, we have built a reputation for quality, reliability, and ethical sourcing through long-term relationships with coffee producers and trusted origin partners. All of our coffee is hand roasted and packed at our Sheffield roastery, giving us full control over freshness, consistency, and quality assurance. As an experienced speciality coffee roaster in Sheffield, we source only speciality-grade coffees with strong provenance, traceability, and sustainability credentials. Our range includes expertly developed espresso blends and single-origin coffees designed for professional coffee environments, from offices and cafés to education and contract catering. We offer same-day coffee dispatch from Sheffield on orders placed before 3pm, with next-day UK delivery available depending on location, ensuring customers receive freshly roasted coffee quickly and reliably. Beyond our products, we are known as a trusted Sheffield coffee roaster for our personal service, taking time to understand each customer’s requirements and providing ongoing support, advice, and transparent communication. Sustainability is central to everything we do as a Sheffield coffee roaster, from direct sourcing and recognised certifications to continuous improvements in packaging, logistics, and environmental impact. At Cafeology, we believe great coffee should not only taste exceptional, but also support responsible sourcing, long-term partnerships, and positive outcomes for people and the planet.

Cafeology - Great Coffee, Great Cause

Geschreven door het bedrijf

100% Ethical in everything that we do
Established since 2003 supplying speciality coffees to the out of home market throughout the UK and now deliver direct to your home.

Order before 3pm on weekdays for same day dispatch

Free deliveries for all orders over £15

Orders delivered within 3 working days

Contactgegevens

Cafeology Limited

Great Coffee Great Cause

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

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5,0

Alle reviews

(1.413)

110 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Cafeology have restored my faith in…

Cafeology have restored my faith in what true customer service is about. I had an unusual introduction to Cafeology, in that I had coffee in a restaurant and I was so surprised and delighted wit the taste that I asked the waiter for the details of their supplier.
I then contacted Cafeology, who explained that the actual blend for that restaurant was somewhat bespoke, but they emailed me the following day with best recommendations.
This was such a wonderful customer service that I ordered coffee immediately, and the coffee lived up to the overall experience.
Thank you to the team at cafeology for being about more than just coffee.

21 februari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for such a fantastic review, we're so pleased to hear you have had such a fantastic experience. It was our Office Manager James who helped you on this occasion and I will make sure he receives your feedback. Please just let us know if you need any further help in the future

Beoordeeld met 5 van de 5 sterren

Amazing Service

Always a great service, and this time particularly very impressed. Order midday Friday, arrived midday Sunday and loved the little touch of a caramel shortcake in the box as a surprise. Keep up the great work!

14 februari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

thankyou for such a great review The feedback means a lot to us and its always good to hear you have enjoyed the little surprise

Beoordeeld met 5 van de 5 sterren

Excellent experiences, fantastic coffee.

Collect in person is always an excellent experience. Friendly staff and prompt order turnaround within 24 hours when I order during the week.
The website is straightforward, and I appreciate the description of each coffee and the roasting scale and three word flavour descriptions. It's very helpful in finding a roast to suit your tastes and narrow your selection when choosing.
The roasts are so well done that even the darker roasts can be appreciated and never taste burnt or overdone if you take a little care with your brew. It's just great!

30 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

what a fantastic review and we always enjoy your visits, we don't need any excuse to talk coffee. The feedback around the website is really helpful too, thankyou

Beoordeeld met 5 van de 5 sterren

Great coffee and excellent service

Great coffee and excellent service. First time customer, will be returning. 👌

24 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for your great review It makes all of us at Teamology so proud when we get great feedback like this

Beoordeeld met 5 van de 5 sterren

Professional & efficient

Confusion with delivery but dealt with professionally & promptly. Thanks again Cafeology ☕

28 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thank you for your review. Thats great to hear everything has been dealt with and you are happy

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

21 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thank you for your lovely review We are so pleased you have had such a great experience with your order

Beoordeeld met 5 van de 5 sterren

Excellent service.

11 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thank you for your review its great to hear about the service levels are as we would expect and work towards

Beoordeeld met 5 van de 5 sterren

Good as always.

Good as always.

8 januari 2025
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for your review, its really appreciated

Beoordeeld met 5 van de 5 sterren

Great customer service and coffee

Quick delivery, amazing customer service when my package went missing, lovely coffee.

3 januari 2025
Review zonder uitnodiging
Logo Cafeology Limited

Antwoord van Cafeology Limited

I'm glad we could get a replacement order to you quickly. Thankyou for letting us know about the issue. Luckily when we use external couriers incidents are rare so we're pleased to hear this was corrected quickly

Beoordeeld met 4 van de 5 sterren

The Christmas blend is a great drink…

The Christmas blend is a great drink but postage seems to have gone up by 100% which is why only 4 stars on this occasion

20 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for your review. You have never been charged delivery on previous orders as they were always over the £20 cut off. I have tried to call today but we only have a landline of file for you as we are never happy when our customers aren't and I just wanted to give some feedback. I have enquired with our IT team to see if we can make the Free Delivery on orders over £20 banner more obvious and also the prompt in the order "basket" so it can't be missed, making the choice to pay carriage or not clearer. I have refunded your delivery charge though for this order and am happy to have a chat about how this can be avoided in the future many thanks Lizzie

Beoordeeld met 5 van de 5 sterren

fantastic customer service

I had some problems with my order and controlling my account. Lizzie from customer services contacted me personally, explained why I was experiencing problems and sorted everything out in a very considerate fashion.

24 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

We always like to talk to our customers, especially if there seems to be an issue. We always try to put ourselves in our customers shoes so we're really pleased Lizzie was able to get everything back as it should be

Beoordeeld met 5 van de 5 sterren

Very prompt delivery and lovely coffee

Very prompt delivery and lovely coffee! Thank you!!

18 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

thankyou for your lovely feedback. We're so pleased you enjoy our coffee and your order arrived quickly too

Beoordeeld met 5 van de 5 sterren

Great tasting coffee

Great tasting coffee, I’d highly recommend the Christmas blend!
Be sure to order the minimum amount for free postage though, it’s around the same cost as another 25g bag.

19 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thank you for the great advise and review. We will always try and call customers if they fall below the £20 mark to advise them. We're pleased you like the Christmas blend too

Beoordeeld met 5 van de 5 sterren

Personal touch

Placed 2 orders within minutes of each other, and was contacted to see if this was a duplicate & if not, did I want them shipped together. Good to know that you are dealing with real people & not just a big organisation.

11 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for your review. We always like to talk to our customers and make sure everything is as it should be.

Beoordeeld met 5 van de 5 sterren

Winter Roast is sublime

Even during the Christmas Rush my coffee arrived spot on time! Winter Roast is simply amazing!!

17 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thankyou for your great review. Great to hear your order arrived safe, sound and on time. The Winter Roast is proving to be a firm favourite so you are in very good company

Beoordeeld met 5 van de 5 sterren

Excellent coffee (supernova)

Excellent coffee (supernova). Have yet to try the Christmas blend. Recieved really quickly and excellent customer service.

9 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

The Supernova is a firm favourite with many of the Team here so we think you'll enjoy the Christmas blend too. Thankyou for your lovely review

Beoordeeld met 5 van de 5 sterren

Best Hot chocolate, great price!

The Hot Chocolate is a really great product! Better than most others ive had, and its my hot drink of choice.
Service and delivery was easy and swift. Thanks a millon cafeology!

14 december 2024
Logo Cafeology Limited

Antwoord van Cafeology Limited

Thats our pleasure, thankyou for taking the time to feedback, we're so pleased you love our hot chocolate and our service and delivery too

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