Store Space Self Storage Reviews 

While the prices are a bit higher you definitely get what you pay for... figured if you’re going to trust someone with your stuff might as well go with the best!

FYI, Amanda is an amazing Manager!

ALL IS GOOD EXCEPT TRYIMG TO FIND THE PHONE NUMBER HERE

The facility is very clean, employees very nice helpful & knowledgeable. The level of security is great. I would recommend Store Space for anyone.

Good customer service, cheaper than most places and conveniently closer to Wynnefield section of the city.

It was a very painless process and pleasant experience. The young lady was thorough polite and extremely knowledgeable. It only took a few mins to do all the paperwork. The facility is very nice and clean with a great layout that makes navigating the area with a full size truck easy.

Staff was courteous and patience. She took her to go over my contract. Explain any concerns that I had. Good customer service ❤

It's ok with new company in all rates sky rocjet

Self storage is a clean, safe and convenient place to store items unable to be used in the home. The office staff is helpful and friendly.

I've had to switch the size of the units I need several times and they've always been very helpful in making this happen.

The people there are very kind and helpful.I thank them very much.My storage is safe and I appreciate that!

Worst company ever!! Had my storage payment set up automatically to come out on the 5th every month. They decided to put my payments through on the 1st which caused overdraft fees, then they were supposed to send a letter to give my bank so I could be credited back to my account. That never happened either. I've had my storage unit for 4 1/2 years and I've never had so many issues. I started paying $80 a month it has now increased to over $180 a month. It's actually cheaper to buy your own unit compared to renting through this company.

Personal are helpful, and friendly.

Bad customer service, raised prices and fees after owner sold. Store your belongings elsewhere.

I love this place. Been a customer for 5 years. Even when owners changed hands, everything went seamlessly smooth. Service remained great. AND AFFORDABLE! (very important to me) Facility is well light, well secured, and very clean. Prices are FANTASTIC!! I have sent Great Space Storage several customers over the years. Every one of them has been satisfied.
Rest assured, you'll be satisfied, too.

It was Sunday afternoon, we hadn't placed our lock on our unit since we needed to make extra keys. When we arrived to put some items into our unit we found it locked. Strange since I still had the lock. I called the district manager expecting to leave a voicemail message. Much to my surprise he answered. He allowed me to store my few items in an empty unit near by. Within an hour he had investigated the problem with the site manager and returned a call to me. They discovered the problem and initiated action to have it corrected by the following morning.

So far I am very disappointed with Store Space. They took over the company where I was renting a storage shed with no notice to the customers. There was little to no communication about changes but they made darn sure to reach us to tell us the rates were going up dramatically. Also, they have made insurance mandatory so quickly that you had little choice but to go with their overpriced insurance.
As soon as I am able I am emptying my shed out, closing the account, and making sure I let others know not to do business there unless they want rate increases to a faceless company that apparently doesn’t really value anything but their customer’s money.

First couldn’t get in gate. Code changed without notice. The fence completely ripped down. Also forced to take out insurance. No one ever at location. Liked mr warehouse better