StraighterLine Reviews 

795
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Knowing what college in a brick and mortar school costs, I’ve saved thousands and I can achieve the same classwork without being inundated with suspenses. I’m also an older attendee and in a demanding... Toon meer

Beoordeeld met 4 van de 5 sterren

Some things are unclear to me. For example, I’m not sure how to access the reading materials in an open book checkpoint. I also have been delayed in finishing my first course because I can’t get the h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The video lessons were fairly good, but often missed important topics that were in the lessons. The quizzes may have automatically randomized questions (?) some topics were over represented and some... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was able to take a few courses with straighterline to enter the nursing program. The program was convenient, at your own pace, achievable, and the workload was fair. I was able to complete the co... Toon meer

Bedrijfsgegevens

  1. Onderwijsinstelling

Geschreven door het bedrijf

StraighterLine is an online platform that offers low-price, online higher education courses that are equivalent to general courses required for a bachelor's degree. The American Council On Education’s College Credit Recommendation Service has evaluated and recommended college credit for StraighterLine courses.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

795 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(795)

67 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you

The online course structure allows me the freedom to choose the attention i can give to the classwork on any given day. As a fulltime employee, the scheduling and the freedom to deviate from the scheduling is what I needed.

Thank you
Jon Michael Livingston
(309)219-0167

2 juli 2025
Beoordeeld met 1 van de 5 sterren

Entirely disappointing experience

I cannot discourage using Straighterline enough. I am enrolled in the biochemistry course (no lab). There is no supporting lecture/video material; unless you are a learner who strictly retains information from reading a textbook, this platform is not for you. The built in "lessons" are just more text to read and don't hone in on any details of the course information. The lessons lack explanation, contain many errors and are poorly outlined.

I was also charged for the course 3 days before I was granted access and my membership dates were not adjusted. I have not received prompt responses - sometimes no response at all - to my inquiries. I am entirely disappointed and dissatisfed with my experience but will continue to move through the course because I already financially invested into it. If I had greater financial means, I would discontinue the course and find a different platform/institution.

23 juni 2025
Review zonder uitnodiging
Logo StraighterLine

Antwoord van StraighterLine

StraighterLine courses are designed as flexible, self-paced learning experiences that allow students to move through material independently. While this model works well for many learners, we understand it may not align with every learning preference.

Our courses include structured lessons, assessments, tutoring support, and academic assistance resources. We continuously review course content and assessment alignment to ensure clarity and rigor.

If you encountered specific curriculum concerns, please reach out to the Support Team through our Help Center at helpcenter.straighterline.com with your account details so we can personally review your case.

We’re also sorry to hear about your experience and understand how frustrating billing issues can be.

StraighterLine uses a monthly membership model, and cancellations need to be completed before the next billing cycle to prevent additional charges. That said, we’d really like the opportunity to review your situation to make sure everything was handled correctly.

Please reach out to the Support Team through our Help Center at helpcenter.straighterline.com with your account details so we can personally review your case.

Beoordeeld met 4 van de 5 sterren

Decent for summer classes

Decent for summer classes. you will def need supplemental learning sources though. after watching youtube lectures, the short videos on straighterline made wayyy more sense.

5 juni 2025
Beoordeeld met 1 van de 5 sterren

Worst I've seen

I started with the nutrition course and it was just awful. If you are really interested in improving see the email I sent you with screenshots on how the quiz was so off and so wrong.

26 april 2025
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Antwoord van StraighterLine

We’re sorry your experience wasn’t a positive one. We know how frustrating it can be when something doesn’t work the way you expected — whether that’s related to coursework, grading, billing, or credit transfer.

That’s never the experience we aim to provide. We’re always working to make our processes clearer and more consistent, and feedback like this is an important part of that.

Thank you for taking the time to share your experience and please reach out to our customer support directly if there's anything we can do to help.

Beoordeeld met 3 van de 5 sterren

This school has a very good program but…

This school has a very good program but the part of grading students like in class 11o1 I think they are very demanding and the teachers do not agree for example I did one and fixed what a TA teacher graded me and I fixed what she asked me and then another RPZ teacher reviewed it and told me that what I fixed was wrong which another teacher sent me to fix that has been my only problem with this school but everything else I give it 100

2 juni 2025
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Antwoord van StraighterLine

We’re sorry to hear about your frustration with grading. StraighterLine uses standardized rubrics to maintain consistency across evaluations, and assignments are reviewed by qualified academic professionals. We have also strengthened internal processes to ensure rubric alignment and clearer communication between graders and students.

If a discrepancy has occurred, please reach out to the Support Team through the Help Center at helpcenter.straighterline.com with your account details. Our team will be happy to personally review your case and assist you further.

Beoordeeld met 2 van de 5 sterren

Sincerely speaking

Sincerely speaking, I have completed some of yhe modules on the classes I enrolled. But till now, am not seeing anything that show that my courses are on progress. Please where do I start from? I thought by now I would have gone far? Or could it be am doing the wrong thing.

1 juni 2025
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Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 2 van de 5 sterren

The quiz wasn't right

The quiz wasn't right. It stated I answered correctly but didn't give me the points for it.

2 juni 2025
Logo StraighterLine

Antwoord van StraighterLine

We’re sorry to hear about your frustration with grading. StraighterLine uses standardized rubrics to maintain consistency across evaluations, and assignments are reviewed by qualified academic professionals. We have also strengthened internal processes to ensure rubric alignment and clearer communication between graders and students.

If a discrepancy has occurred, please reach out to the Support Team through the Help Center at helpcenter.straighterline.com with your account details. Our team will be happy to personally review your case and assist you further.

Beoordeeld met 2 van de 5 sterren

The log in process is awful and it…

The log in process is awful and it regularly tells me my credentials are wrong, when I try to reset my password I don't receive an email and it generally takes me 5-10 minutes to figure out how to log in again.

1 juni 2025
Logo StraighterLine

Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 1 van de 5 sterren

Poor Platform Experience and Unhelpful…

Poor Platform Experience and Unhelpful Support
I’m extremely disappointed with the platform. The outdated system and low-quality materials were already a concern, but what made it worse was the platform crashing for three days—right when I had an important exam.

I tried reaching out to customer support multiple times, but instead of getting help, I was repeatedly transferred between agents with no real solution or concrete answers. This entire experience has felt like a complete waste of time and money.

I hope the platform seriously considers improving both its technical reliability and customer support responsiveness.

27 mei 2025
Review zonder uitnodiging
Logo StraighterLine

Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 1 van de 5 sterren

My account with 2 classes in progress…

My account with 2 classes in progress (almost finished) are blank and I can't get any answers. It's been less than a month and the message is reading "certificate expired" I did not receive these types of issues with Sophia Learning.

26 mei 2025
Logo StraighterLine

Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 1 van de 5 sterren

I can't access any of my classes.

I can't access any of my classes.

3 mei 2025
Logo StraighterLine

Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 1 van de 5 sterren
Logo StraighterLine

Antwoord van StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

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