StraighterLine Reviews 

795
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Knowing what college in a brick and mortar school costs, I’ve saved thousands and I can achieve the same classwork without being inundated with suspenses. I’m also an older attendee and in a demanding... Toon meer

Beoordeeld met 4 van de 5 sterren

Some things are unclear to me. For example, I’m not sure how to access the reading materials in an open book checkpoint. I also have been delayed in finishing my first course because I can’t get the h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The video lessons were fairly good, but often missed important topics that were in the lessons. The quizzes may have automatically randomized questions (?) some topics were over represented and some... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was able to take a few courses with straighterline to enter the nursing program. The program was convenient, at your own pace, achievable, and the workload was fair. I was able to complete the co... Toon meer

Bedrijfsgegevens

  1. Onderwijsinstelling

Geschreven door het bedrijf

StraighterLine is an online platform that offers low-price, online higher education courses that are equivalent to general courses required for a bachelor's degree. The American Council On Education’s College Credit Recommendation Service has evaluated and recommended college credit for StraighterLine courses.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

795 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,1

Alle reviews

(795)

67 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The calculus course videos bear no…

The calculus course videos bear no relationship to the ungraded or graded quizzes I’m asked to complete for each section. I am forced to find outside resources to complete the quizzes. I googled and saw this is a common problem people have with your course. Should have googled that before I paid, but here we are. Why am I paying for this if I have to build my own curriculum and teach myself to your test rather than use resources I’m supposed to have paid for?

22 april 2025
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Antwoord van StraighterLine

Thanks for sharing your feedback. StraighterLine courses are designed to be flexible and self-paced, giving students the ability to move through the material on their own schedule. We know that learning styles vary, and this format may not be the right fit for everyone.

Our courses include structured lessons, assessments, tutoring support, and academic resources to help students stay on track. We regularly review our curriculum and assessments to ensure they’re clear, aligned, and academically rigorous.

If you experienced specific concerns with the course content, we'd be happy to have your feedback. Please feel free to contact our academic team directly so they can take a closer look.

Beoordeeld met 2 van de 5 sterren
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Antwoord van StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Beoordeeld met 2 van de 5 sterren

There is no way to tell which topic of…

There is no way to tell which topic of the sections of the class you have completed 100%. Also have not found a way to flag something if I want to go back and review it at a later date.

9 april 2025
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Antwoord van StraighterLine

We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework.

StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment.

If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.

Beoordeeld met 1 van de 5 sterren

I can’t access my courses and customer…

I can’t access my courses and customer service is no help. Getting in contact with someone to help is impossible.

10 maart 2025
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Antwoord van StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Beoordeeld met 1 van de 5 sterren

My classes wasn’t accepted i need to…

My classes wasn’t accepted i need to take the classes again

9 maart 2025
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Antwoord van StraighterLine

StraighterLine has one of the largest transfer networks in the alternative credit space, with hundreds of partner institutions that have agreed to accept our courses for transfer credit.

Transfer acceptance ultimately depends on each receiving institution’s policies, which can change over time. We strongly encourage students to contact their school’s academic advisor or registrar’s office prior to enrolling to confirm transfer eligibility.

Beoordeeld met 5 van de 5 sterren

I had a great experience with… Affordable, Flexible, and Supportive Learning Platform

I had a great experience with StraighterLine. The courses were well-structured, easy to follow, and perfect for self-paced learning. The customer support team was responsive and helpful whenever I had questions. I really appreciated the flexibility of studying anytime and transferring credits easily. Highly recommended for anyone looking to complete college credits affordably and conveniently.

9 maart 2025
Beoordeeld met 1 van de 5 sterren

I would give zero stars if I could this…

I would give zero stars if I could this is the worst structure in a course I’ve ever seen

6 maart 2025
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Antwoord van StraighterLine

We’re sorry your experience wasn’t a positive one. We know how frustrating it can be when something doesn’t work the way you expected — whether that’s related to coursework, grading, billing, or credit transfer.

That’s never the experience we aim to provide. We’re always working to make our processes clearer and more consistent, and feedback like this is an important part of that.

Thank you for taking the time to share your experience and please reach out to our customer support directly if there's anything we can do to help.

Beoordeeld met 5 van de 5 sterren

Fast and easy

I purchased 5 courses and later found out that two of the courses transferred in from my previous studies. I contacted customer service and they switched the two courses with two other courses I could complete. Going at my own pace has allowed me to complete two courses within a month while working on my third course at the same time. It’s super fast and easy. My school has already received the transcripts and approved the courses.

1 maart 2025
Beoordeeld met 1 van de 5 sterren

There is no sense in taking an online…

There is no sense in taking an online class if there going to treat the final exam like an in class room test. I have young kids I will never be able to be a a room by myself to take an exam. This was a waste of my time and money. For the final exam they want you to scan your room to make it's only you and they monitor your company with a person on the other side treating it like an in class exam. Never again!!!

28 februari 2025
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Antwoord van StraighterLine

We understand that proctored exams can feel stressful — especially when technical issues are involved.

Since your experience, StraighterLine has moved away from ProctorU and introduced a new proctoring solution designed to be more streamlined, reliable, and student-friendly. While prior proctoring methods have been phased out, final exams are administered in a secure environment to ensure a fair and consistent experience. Maintaining academic integrity is still important to us, but we’ve worked to improve communication around exam expectations and reduce technical friction wherever possible.

If you’d like to share more about what happened, we’re happy to review your experience directly and take a closer look.

Beoordeeld met 1 van de 5 sterren

Worst curriculum ever. No response when reported.

I took statistics. There were issues in the course curriculum right away. I addressed it with their online report and made phone calls. No one ever handled it or addressed me back. I’m not a genius in math, but my understanding is there are pretty hard and fast rules for math. You shouldn’t get three answers for one question. One from them one from their provided tutor and one from AI. The actual university that I am going to will not even accept their credits after May 2025. When I requested a credit for the fee fees, they blindly turned away again. Hands-down one of the worst online classes that I’ve ever taken. If I could give less than one star I would. Don’t waste your money or your time it’s a scam.

21 februari 2025
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Antwoord van StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

Beoordeeld met 2 van de 5 sterren

Would not recommend

While this class gave me the flexibility I needed, I did not enjoy it. The lessons are not helpful and do not prepare you for the exams.

15 maart 2025
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Antwoord van StraighterLine

Thanks for sharing your feedback. StraighterLine courses are designed to be flexible and self-paced, giving students the ability to move through the material on their own schedule. We know that learning styles vary, and this format may not be the right fit for everyone.

Our courses include structured lessons, assessments, tutoring support, and academic resources to help students stay on track. We regularly review our curriculum and assessments to ensure they’re clear, aligned, and academically rigorous.

If you experienced specific concerns with the course content, we'd be happy to have your feedback. Please feel free to contact our academic team directly so they can take a closer look.

Beoordeeld met 1 van de 5 sterren

Awful experience

Awful experience. The course closed June 2023 and they are still charging me to this day. The website does not offer a card payment change option. I have called and emailed customer service and nothing.

10 maart 2025
Logo StraighterLine

Antwoord van StraighterLine

We’re sorry to hear that you felt unsupported. Timely and clear communication is important to us.

We’ve made improvements to our support processes, including expanded response coverage and clearer ticket tracking to reduce delays.

If your issue remains unresolved, please contact the Support Team directly at helpcenter.straighterline.com and reference this review so we can prioritize follow-up.

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