We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Keine Ahnung ob es Street car über Aurum Car oder Aurum Car über Street car war. Ich habe am Flughafen im Punta Arenas ein defektes Fahrzeug mit hängender Schürze bekommen. Auf Reklamation wurde nicht... Toon meer

Beoordeeld met 1 van de 5 sterren

Finger weg! In Neapel war Street Rent a Car nicht unter dem Namen zu finden und die angegeben Telefonnummer war nicht angeschaltet. Nach mehr als 2 Stunden Verzögerung hatten wir dan ein Auto aber... Toon meer

Beoordeeld met 5 van de 5 sterren

Excelente experiencia. El servicio se destaca por la atención al detalle y el profesionalismo en cada etapa del proceso. El vehículo estaba impecable, tanto en el exterior como en el interior, y se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fue uno de los alquileres más amenos que tuve en años. Reservamos un auto para nuestras vacaciones en familia en bariloche. Nos dieron una Chevrolet Tracker casi nueva. Fue un placer todo el proceso d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

At Street Rent a Car, we believe every journey should begin with trust. That’s why we’re committed to clear communication, transparent pricing, and attentive, human-centered service. Whether it’s your first rental or your tenth, we’re here to make the process effortless. Our team is dedicated to transforming a routine rental into a smooth, enjoyable experience that stays with you long after the ride.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Keine Ahnung ob es Street car über…

Keine Ahnung ob es Street car über Aurum Car oder Aurum Car über Street car war. Ich habe am Flughafen im Punta Arenas ein defektes Fahrzeug mit hängender Schürze bekommen. Auf Reklamation wurde nicht eingegangen. Angeblich gäbe es auch kein anders Auto. Also nur dieses oder gar keines. Reklamation wurde ignoriert, Rückerstattung abgelehnt. Ich habe die Klasse VW Virtus gebucht und habe einen i10 Grnade bekommen. Angeblich kein downgrade. Na dann... Würde da jedenfalls nicht mehr buchen.

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Finger weg!

Finger weg!
In Neapel war Street Rent a Car nicht unter dem Namen zu finden und die angegeben Telefonnummer war nicht angeschaltet.
Nach mehr als 2 Stunden Verzögerung hatten wir dan ein Auto aber zum fünffachen Preis weil die vorhandenen Kreditkarten nicht akzeptiert wurden.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Too expensive and too stressful

I will try to describe our experience as clearly as possible, although the dissatisfaction is still with us even 3 days after.

I made the reservation over a month in advance, and I clearly remember selecting a pick-up time at 22:00 and return at 13:00 after two weeks. I had to make the reservation twice because the first payment failed. During the first booking, I remember adding a baby seat, and I don’t understand why it was not included in the second reservation, especially since the price was the same.

I also believe the pick-up time in my reservation was changed automatically because I entered my arrival time as 22:00. However, shortly before arrival I was informed that my reservation showed a pick-up time at 11:00, and I was charged an additional 40 euros for late pick-up.

We were traveling with our very active 3-year-old son, arriving late at night after a long flight. No one was waiting for us at the airport as expected, and after calling, we saw the representative arriving with a larger car, which at first seemed like an upgrade, but the back red light was broken. We had to drive to the rental office to change the car, which caused more delay and stress.

At the office, we were informed that we could not use our card unless we purchased their insurance for about 250 euros, even though we already had travel insurance that included car rental coverage. On top of this, we were charged additional fees: 50 euros for an extra driver, 60 euros for a baby seat, 40 euros for late pick-up, and 100 euros cash deposit! And I already paid for reservations over 150euros!

The replacement car we finally received also had issues — the front wipers were damaged and scratched the windshield when used. Although we were told not to worry, this made us feel uncomfortable and stressed throughout the rental period.

Overall, the process was stressful, confusing, and much more expensive than expected. Because of this experience, we will not use Discovery Cars again and will avoid renting from Street Rent a Car in the future.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excelente experiencia!!

Excelente experiencia. El servicio se destaca por la atención al detalle y el profesionalismo en cada etapa del proceso. El vehículo estaba impecable, tanto en el exterior como en el interior, y se nota el cuidado con el que trabajan.
Valoro mucho la puntualidad y la buena atención al cliente, inspirando confianza.
Sin duda, volveria a alquilar en street!

27 februari 2026
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you so much for your wonderful feedback.

We truly appreciate your kind words about our attention to detail, professionalism, and the condition of the vehicle. It’s very rewarding to know that our service inspired trust and met your expectations at every stage of the process.

We’ll be more than happy to assist you again on your next trip.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Volveria a alquilar sin dudas

Fue uno de los alquileres más amenos que tuve en años. Reservamos un auto para nuestras vacaciones en familia en bariloche. Nos dieron una Chevrolet Tracker casi nueva. Fue un placer todo el proceso desde la salida del aeropuerto hasta la devolución del auto.

11 februari 2026
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re delighted to hear that you had such a smooth and enjoyable experience during your family trip to Bariloche. It’s great to know the vehicle met your expectations and that everything went well from pickup to return.

Your feedback truly means a lot to us, and we’re very happy to know you would rent with us again.

We look forward to welcoming you back in the future!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Everything was great!

8 januari 2026
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your review!

We’re delighted to hear that everything was great and that you had a positive experience with us.

We hope to see you again soon!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Super recomendable!!

Excelente todo! La super recomiendo..desde la atención hasta el vehículo. Volveré a alquilar sin duda cuando vuelva!!! Graciasss

5 december 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you so much for your amazing review!

We’re thrilled to hear that everything met your expectations, from the service to the vehicle. Your kind words truly mean a lot to our team.

We’ll be more than happy to welcome you again on your next trip!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Muy recomendable!

Excelente atención. Pude encontrar lo q buscaba y la relación precio-calidad es muy buena. Super recomendable

5 december 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your great review.

We’re happy to hear that you found exactly what you were looking for and that you value the quality–price balance of our service. Providing excellent service at a fair price is one of our main goals.

We truly appreciate your recommendation and hope to welcome you again soon!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Muy buena atencion

Todo muy practico y facil, sin dudas volveré a alquilar con ellos nuevamente

2 januari 2026
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re glad to hear that everything was easy and convenient for you, and that you had a positive experience with our service.

We truly appreciate your trust and look forward to welcoming you again in the future!

Kind regards,

Beoordeeld met 1 van de 5 sterren

Complete Scam in Mendoza Airport

I booked a car for the Mendoza airport in Argentina for the 26th of December of 2025. Upon arrival, I found out that they don't have an office in the airport. Second, it was impossible to reach client service, the phone number provided is not working. In summary, a complete scam. I ended up having to book with Avis / Budget at a much larger cost than expected. My recommendation is not using this company.

26 december 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you for your feedback.

We are truly sorry to hear about your experience in Mendoza and the inconvenience you encountered upon arrival. We understand how frustrating it must have been not being able to locate the office or reach our support team.

We would like to clarify that pickup locations and instructions are provided in the booking details; however, we regret if this information was not clear or if you experienced difficulties accessing it at the time.

We also take very seriously your comments regarding communication issues, as we aim to ensure our customers can always reach us when needed.

Please rest assured that we will review this situation internally with the local team to better understand what happened and improve our service.

We would appreciate the opportunity to investigate your case further. Kindly contact us at info@streetrentacar.com with your booking reference so we can assist you accordingly.

We sincerely apologize again for the inconvenience caused and thank you for bringing this to our attention.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Excelente experiencia

La experiencia fue muy buena. El vehículo estaba impecable, con pocos km, y el personal muy atento. Todo el proceso fue ágil y sencillo. Me hicieron sentir seguro durante toda la gestión.

9 april 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re very happy to hear that you had such a positive experience and that everything went smoothly. It’s great to know the vehicle met your expectations and that our team made you feel comfortable and well assisted throughout the process.

Providing a safe, simple, and reliable experience is very important to us, so your feedback truly means a lot.

We hope to welcome you again in the future!

Kind regards,

Beoordeeld met 5 van de 5 sterren

Excellent service!!

Excellent service thanks to Laura at St John Airport!

The experience was flawless. Laura assisted me in a very friendly and professional manner. The car was spotless and the pickup was on time.

23 juni 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you very much for your fantastic review.

We’re delighted to hear that your experience was flawless and that Laura provided such friendly and professional assistance. We will be sure to share your kind words with her, it will mean a lot to the team.

It’s also great to know the vehicle and pickup process met your expectations.

We truly appreciate your feedback and hope to welcome you again soon!

Kind regards,

Beoordeeld met 1 van de 5 sterren

Mai più un noleggio con Street-Rent a…

Mai più un noleggio con Street-Rent a Car all’aeroporto di Istanbul Sabiha Gökçen!

Attraverso il sito carjet.com abbiamo prenotato un’auto presso questa agenzia, con richiesta specifica di una Nissan Qashqai E‑Power.
Il voucher, tuttavia, non segnalava chiaramente che la sede operativa di Street‑Rent a Car si trova al di fuori dell’aeroporto e che è necessario attendere sul posto l’arrivo di un loro incaricato per il trasferimento all’ufficio di noleggio.

Giunti in sede, abbiamo scoperto che il veicolo prenotato non era disponibile e che non vi erano auto di categoria equivalente (elettrica o full‑hybrid). Ci è stata invece consegnata un’Opel Grandland diesel, con sedili sporchi e un evidente odore di tabacco. Abbiamo accettato l’auto soltanto perché non c’erano alternative e l’orario era ormai tardo: ci attendevano ancora oltre 220 km da percorrere.

Al nostro rientro, abbiamo constatato che Street‑Rent a Car aveva addebitato circa 40 euro in più rispetto alla cifra pattuita con CarJet, motivando tale differenza con un costo assicurativo che avevamo già saldato al momento della prenotazione online. Dopo la nostra contestazione, il personale ha reagito in modo sgarbato, invitandoci ad allontanarci e rifiutando di accompagnarci nuovamente in aeroporto, nonostante fosse buio e la zona fosse trafficata.

Un’esperienza complessivamente molto deludente, sia per la scarsa trasparenza nelle informazioni sia per la condotta poco professionale del personale.

31 oktober 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you for taking the time to share your experience.

We are truly sorry to hear about the issues you encountered during your rental in Istanbul. This is not the level of service we aim to provide, and we understand how disappointing and inconvenient this situation must have been, especially after a long journey.

We regret any lack of clarity regarding the pickup process and location, as well as the unavailability of the requested vehicle. Our goal is always to provide a vehicle of the same category or an appropriate alternative in such cases.

We also take your comments regarding the vehicle condition, additional charges, and the interaction with our staff very seriously. These matters will be reviewed internally with the local team to better understand what occurred and to ensure improvements are made.

We would appreciate the opportunity to investigate your case in detail and clarify the charges mentioned. Kindly contact us at streetrentacar.com with your booking reference so we can assist you further.

We sincerely apologize again for your experience and thank you for bringing this to our attention.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Excelente experiencia en Tirana

Alquilé un SUV en Tirana y la verdad fue una experiencia excelente. Todo salió tal cual lo habíamos coordinado, el auto estaba impecable y casi nuevo. La atención fue de diez, súper amables y rápidos en la entrega. Me lo entregaron exactamente en el punto acordado, sin demoras ni vueltas. Súper recomendable, sin dudas volvería a alquilar con ellos.

7 november 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Hi Javier. Thank you so much for your review. We're delighted to hear that your experience with us was as positive as you described and that we met your expectations. We look forward to seeing you at our offices whenever you'd like.

Beoordeeld met 1 van de 5 sterren

Awfull service BE VERY AWARE!

Awfull service BE VERY AWARE!
We hired a car with STREETs cars in Orlando booked for 19:00. We arrived at 19:45 (due to the wrong information given on how to find the transfer bus and how to find STREETs "office").

We arrived at 19:45 but due to there being only 1 person at the desk (we were next in line) and taking 45 minutes to sort them out, we missed a 1 hour deadline (that was not disclosed) and so the price went up 250%.

A dispicable practice

23 oktober 2025
Review zonder uitnodiging
Logo Street Rent a Car

Antwoord van Street Rent a Car

Dear,

Thank you for your feedback.

We are very sorry to hear about your experience in Orlando and the inconvenience you faced. We understand how frustrating it must have been to encounter delays, especially when arriving close to your scheduled pickup time.

We regret any confusion regarding the location instructions and the waiting time at the desk. This is not the level of service we aim to provide, and we take your comments seriously.

Regarding the pricing conditions, these are based on booking terms and timing; however, we understand your concerns and will review this situation internally with the local team to ensure that all conditions are clearly communicated and handled appropriately.

We would appreciate the opportunity to look into your case in more detail. Please contact us at info@streetrentacar.com with your booking reference so we can assist you further.

We sincerely apologize again for the inconvenience caused and thank you for bringing this matter to our attention.

Kind regards,

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer