My neice and I rented a stroller Tuesday, when we went to the bell stand to pick up the stroller. It was in very poor condition, dirty and a piece on the canopy is broken. We notified them as soon as... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Strollerfy made it easy and was much cheaper than some alternatives. Renting from each park (they cannot leave the park) would've been much less inconvenient, more time spent, less comfortable for... Toon meer
I used a scooter from Stoller Orlando and would definitely use him again next time. The scooter ran perfect and he was patient and very understanding when I notified him of our delayed arrival due to... Toon meer
My family and I rented a scooter and stroller for a week from stroller Orlando (now strollerfly) but I wouldn't recommend to my friends, family or clients. The battery of the scooter didn't hold a lon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the preferred Stroller and Scooter Rental for theme parks in Orlando/FL and Disney World.
Contactgegevens
Verenigde Staten
- strollerfy.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My neice and I rented a stroller…
My neice and I rented a stroller Tuesday, when we went to the bell stand to pick up the stroller. It was in very poor condition, dirty and a piece on the canopy is broken. We notified them as soon as we got the stroller that evening. We asked that they come out to replace it. The next morning at 7 AM. We had park reservations and had to leave early. The person who responded to the text, was argumentative rude and completely refused to deliver by 7am. He offered her 7:15 and she said that was inconvenient but agreed to that time. He then responded several minutes later. If that's what she wanted to do when she already said in the text to be there at 7:15. No one ever showed up the following morning.We never got a replacement and we've been dealing with a busted dirty worn out stroller for several days now!!! This is absolutely 💯 unacceptable customer service and we would like a refund of at least 1/2 the cost for our inconvenience and trouble. We ended up cleaning and disinfecting the stroller the best we could. But it's stained and worn out with broken parts as stated above.
Strollerfy made it easy
Strollerfy made it easy and was much cheaper than some alternatives. Renting from each park (they cannot leave the park) would've been much less inconvenient, more time spent, less comfortable for the kids, and more money.
I was a little sketched out once I figured out you could only communicate with them through WhatsApp (and a few other similar type apps), but it wasn't an issue. They responded quickly and were helpful. They texted ahead of the drop off and pickup. Arthur did the drop off and was friendly and gave some helpful, brief instructions on folding it down, locking the wheels...
Our flight had mechanical issues on the way down and were delayed by almost 2 hours. I let them know through the chat and they adjusted our pickup without an extra fee.
The stroller itself was great and clean. The cover over the 2 seats (we had a double) was big and gave the kids a ton of shade everywhere we went.
We plan to use them again next time!
I´ve rented a stroller and had an…
I´ve rented a stroller and had an excellent experience with the company. When I arrived at the hotel, the stroller was already there and I needed to extend the rental deadline and everything was resolved by email. It helped us a lot. Congratulations to the company.
Would recommend.
Used the services for a recent trip to Disney World. The communication before arrival and drop off was great. As was it when leaving.
The price was also very reasonable.
Would definitely use again.
I recommend this company hands down
I recommend this company hands down. I rented a 3 wheeled electric scooter from them for a recent Disney vacation. They delivered on time so we could get to the park early, and the battery had more than enough charge. My deposit went back to my bank in a very reasonable amount of time.
We recently rented from Strollerfly to…
We recently rented from Strollerfly to take our four-year-old granddaughter to Disney World. We were hesitant at first because she hasn’t been in a stroller in a long time and as soon as she saw it she fell in love with it and did not want to get out of it the four days we had it. The drop off and delivery were so simple no problems at all the stroller was very clean worked very well I would definitely recommend this company to anyone wanting to rent a stroller especially for the theme parks.
StollerFly was amazing
StollerFly was amazing.
They were on top of everything. They left the stroller at our air bnb. and picked it up from the same location. It was such an easy and effortless exchange on our end with out trip!!
Excellent service
Excellent service! The stroller was delivered on time to our hotel concierge. The stroller itself was in perfect condition!!! Email reminders were sent before the delivery and pick up and they were very helpful.
We rented this for our Disney trip and…
We rented this for our Disney trip and couldn’t have been happier! Super easy drop off/pick up and clean stroller. Worked perfect for our trip! The price was super affordable as well.
They were very on time for delivery and…
They were very on time for delivery and pickup. I recommend.Strollers are very good quality and we had zero problems
Pick up and drop off was great
Pick up and drop off was great! LOVED the stroller. It was a little hard to fold and unfold the stroller but overall was great!
Our experience with Strollerfly was…
Our experience with Strollerfly was great! Super simple to reserve our the stroller on the website. So awesome and painless how they simply drop off and pick up at the hotel!
Best stroller rental
Such an easy and quick experience. The stroller was perfect for our 3 year old. Drop off and pick up was on time. We will definitely use strollerfy on our next trip to Orlando!
Super easy and convient
Super easy and convient! Great service!
Great experience
Super easy drop off and pick up, super thankful for the on time delivery!!! Stroller was great and we had a great experience with this company.
Highly Recommend
Great communication and easy pick up/drop off!
Great service
Micheal was very helpful. He was prompt to answered my questions and made the whole process very easy. The quality of the stroller we rented was excellent and it was very clean. We will definitely be using this company to rent a stroller again!
So easy and convenient to rent from…
So easy and convenient to rent from stroller fly. We kept changing our drop off and pick up times and they were more than accommodating and right on time. I would use them again and again. Highly recommend!!!
Will use again!
Stroller was as described and perfect for our week at Disney. Communicated by text and met us outside the lobby. Will recommend to friends and use again!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








