Strong Home Mortgage, LLC Reviews 

4.992
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing experience, got the house!! Super happy with everyone involved (Fred H.), thank you. Quick and easy as always!

Beoordeeld met 5 van de 5 sterren

everything was fine except for the underwriter nitpicking. From the beginning collect all assets if possible so as to not create a storm on every transaction. Even send wire instructions for down paye... Toon meer

Beoordeeld met 5 van de 5 sterren

Brandon Cobb was amazing & very helpful & knowledgeable. He didn't tell us something he couldn't do, & did everything & more that he did tell us he would do for us. We had just left another Mortgage c... Toon meer

Beoordeeld met 5 van de 5 sterren

Mike Minteer and Tom Scruggs were both quickly responsive and super helpful with both my own questions and the whole processes. I queried three different lenders and not only got a loan a full basis... Toon meer

Bedrijfsgegevens

  1. Financiële instelling
  2. Hypotheek

Geschreven door het bedrijf

Strong Home Mortgage provides first-rate mortgage services as well as mortgage financial literacy on LinkedIn and Facebook to bolster your position. We are veteran-owned and licensed in 30 U.S. states. Our team of seasoned professionals are passionate and deliver a transparent, efficient process. We offer a range of loans (conventional, VA, FHA, Jumbo) plus a Premium Buyers program and a $6,000 on-time closing guarantee for today’s competitive market. We look forward to serving you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.992)

96 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Awesome experience

Awesome experience, Lender was professional and communicated clear and quickly, explained the process so it was easy to understand I recommend 10/10 also a pretty good rate.

4 september 2026
Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience, got the house!! Super happy with everyone involved (Fred H.), thank you. Quick and easy as always!

31 augustus 2026
Beoordeeld met 2 van de 5 sterren

Good Company, Very Poor Experience

I chose Strong Home Mortgage because I found David to be very responsive and they lowered their rate to better match a competitor quote I shared. I was fairly pleased with the speed of underwriting and engagement with David until the actual day of closing. Everything nearly fell apart on closing. We had planned to have the deed in our revocable trust's name and all title paperwork appropriately reflected this. The mortgage documentation did not. The title attorney and realtor blamed it squarely on David and Strong Home Mortgage and David never disagreed with that assessment nor provided a counter argument to me. It seemed as though David simply didn't talk to the title attorney nor realtor leading up to the closing; he didn't even realize there was an issue until my realtor called him the morning of closing. The amount of stress it created on my wife made me never want to use Strong Home Mortgage again. I was in California for some Army training so I was desperately calling David. As I stated above, he never provided any details on what happened or why it happened. When I told him the title attorney and realtor were blaming him and the mortgage company he simply replied with 'glad you closed.' We did end up closing that afternoon (same day) but the deed was not titled how we had preferred and we had to pay an extra fee to the title attorney to redo their paperwork. I cannot in good conscience recommend Strong Home Mortgage to anyone else and I am extremely unlikely to use them again.

30 juli 2026
Logo Strong Home Mortgage, LLC

Antwoord van Strong Home Mortgage, LLC

Thank you for taking the time to share your feedback. We are sorry that the closing process caused additional stress for you and your wife, particularly while you were away for Army training.

We do want to clarify an important part of what occurred. Our team was aware from the beginning that you intended to take title in your revocable trust, and the loan was prepared to close that way. On the day of closing, however, we learned that a Power of Attorney would also be needed for one of the trustees. Unfortunately, the requirements applicable to this loan did not allow us to complete the transaction using both the trust and the Power of Attorney simultaneously.

Once that issue became known, our team worked with the parties involved to restructure the closing so that the Power of Attorney could be used and the transaction could still close that same day. This required the property to close outside of the trust, which was understandably not your preferred outcome.

While we were able to preserve the scheduled closing date, we recognize that the circumstances and communication surrounding the last-minute change created unnecessary frustration and stress. We also agree that you deserved a clearer explanation of what had occurred and why the change was necessary.

We appreciate that you chose Strong Home Mortgage and were pleased with the responsiveness, pricing, and underwriting process leading up to closing. We regret that your experience on the final day overshadowed those positive aspects of the transaction, and we appreciate the feedback as an opportunity to improve how we communicate when unexpected closing issues arise.

Beoordeeld met 5 van de 5 sterren

I had an outstanding experience working…

I had an outstanding experience working with Strong Home Mortgage. From the very beginning, the entire team was professional, knowledgeable, and incredibly responsive. They took the time to explain every step of the mortgage process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and manageable.

Communication was excellent throughout the entire process. I was kept informed every step of the way, and the team worked hard to ensure everything stayed on track for a timely closing. Their attention to detail, transparency, and commitment to customer service truly set them apart.

I highly recommend Strong Home Mortgage to anyone looking to purchase or refinance a home. If you’re looking for a lender that genuinely cares about its clients and delivers exceptional service, this is the company to choose. Thank you for making my home-buying experience such a positive one!

3 juni 2026
Beoordeeld met 5 van de 5 sterren

SHM - best in class mortgage service

SHM beat their competition for our loan, and they continued to impress us throughout the process. Our officer Elizabeth was efficient and responsive, their portal effective for doc management, their rates below competitors, and their “one contact” customer service strategy a big winner!

9 juli 2026
Beoordeeld met 5 van de 5 sterren

Strong Home Mortgage is competitive

Strong Home Mortgage needs to be on your list of companies to compare.

If you are like me, who finances your home purchase isn’t that important. A lot of the time your loan is sold to another mortgage company or investment firm after a couple of months. What is important is the interest rate, number of points, and the total cost of the loan.

I started working with Brian Matteson six months before we listed our house and eight months before we purchased our new home. He could have said to call him when we got closer to purchasing a home, but he didn’t. Instead, he sent us periodic updates on what interest rates were doing. Brian was always available to talk as world situations evolved. He understood that in the end we would use the most cost-effective mortgage company. He only asked that Strong Home Mortgage be given an opportunity to match or beat any other offer.

As a retired military, I was pursuing a VA loan. In the end, Strong Home Mortgage had the best rate with the lowest points. An additional benefit was that Strong Home Mortgage only charged $1175 loan origination instead of the standard 1%. Also, if I refinance using the IRRL program there would be no loan origination fee at all with the refinance.
Brian Matteson and Strong Home Mortgage made the process of financing a home smooth. Brian was always available to talk and answered any questions we had. I would recommend any home buyer, or if you are refinancing a loan, to contact Brian Matteson and give Strong Home Mortgage an opportunity.

12 juni 2026
Beoordeeld met 5 van de 5 sterren

The whole process went smoothly

The whole process went smoothly. every request for documentation was very clear. my closing and process took 16 days. I never expected it to be as gentle as it was; I really enjoy working with strong home mortgages.

8 juni 2026
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