Summerwood Products Reviews 228

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We considered getting a backyard bunkie for a couple years- had been in contact with several knowledgeable Summerwood reps, and always got the answers we needed to make decision. We're even clued... Toon meer

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Beoordeeld met 4 van de 5 sterren

The whole experience was positive except that I had a little trouble with the online design system that led me to have some uncertainty about what I was ordering. All my questions were answered once h... Toon meer

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Beoordeeld met 5 van de 5 sterren

Highly recommend Summerwood. High quality products and great service. Our Bala Bunkie kit was delivered on time and exactly where we wanted. Order was fulfilled perfectly including our customizations.... Toon meer

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Beoordeeld met 5 van de 5 sterren

We are building a home in the Beaches and are considering a shed in the back yard. We spent the better part of the afternoon with John who provided us with a full understanding of the materials, desig... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prefab-huis bedrijf
  2. Garagebouwer
  3. Bouwer van priëlen
  4. Bouwer van boomstammenwoning
  5. Bouwer van modulaire woningen
  6. Bouwer van schuurtjes

Informatie afkomstig van verschillende externe bronnen

From stylish backyard sheds to cedar gazebos, and from garage solutions to pool houses, you'll find it with Summerwood!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(228)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I needed pricing last minute

I needed pricing last minute, right before the holiday weekend! The team at Summerwood was so helpful and sent me a quote for my custom item within just a couple of hours. Helpful and kind, thank you!

26 mei 2023
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Leslie, we are delighted to hear such kind feedback from your experience with the team! We always strive to work hard and deliver what you need in a timely manner. If you have any new ideas for your next design, we'd love to hear them & bring them to life!

Beoordeeld met 4 van de 5 sterren

Summerwood Buildings

I did a lot of research looking for a Bunkie for our cottage property . Summerwood had the most flexibility and was able to provide us with the design we wanted. And their online tool was easy to use. John and the engineers were also available to answer our many questions. It was a pleasant experience. Thank you.

24 mei 2023
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Antwoord van Summerwood Products

Hi there, thank you for providing such kind words for John, as well as our engineers - I'll be sure to pass the message along to them. We'd love to work with you again if you have any ideas for a new project!

Beoordeeld met 5 van de 5 sterren

Excellent products and customer service.

We are building a home in the Beaches and are considering a shed in the back yard. We spent the better part of the afternoon with John who provided us with a full understanding of the materials, design, size, base options, and happily answered all our many questions. John gave us a detailed quote on the spot.There is no doubt that summerwood products and John's friendly and professional customer service is superior. No need to look further.

28 mei 2023
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Antwoord van Summerwood Products

Hi Norma, we truly appreciate the kind words you have for John, as well as the rest of the team. We love hearing that the customer service we provide is exemplary. If you'd like to get the ball rolling on another project, please do not hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

The online design system was very…

The online design system was very intuitive. We wanted something close to, but not exactly like, any of the default options, and creating our own design was simple and enjoyable. The only issue was that the online system assumed that shingles were part of the order, whereas for shipping reasons we need to get them ourselves separately, but that was explained clearly in the follow-up phone call and makes good sense.

28 mei 2023
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Antwoord van Summerwood Products

Hi there, thank you for taking the time to leave such a pleasant review! I'll be sure to pass the kind words to the rest of our team, as well as share your feedback regarding shipping. If you need any more assistance along the way with the rest of your order, please don't hesitate to reach out - we're here to help!

Beoordeeld met 5 van de 5 sterren

Experience a Family Affair …

Our Summerwood experience was a family affair. My Mother and Father purchased a cottage for their backyard to serve as a bar and pool hangout. We saw it and had to have one. After discussing this with John Hickey we decided on the Telluride shed. It was decided that my husband and son could build it. It was overwhelming to see all the pieces lined up in our small yard (not a piece was missing). They worked every day with the assembly and finally it was this amazing outbuilding. They also used cedar wood for the inside walls to give it a homey, comfortable look. We divided it up into two parts - one-third for storage and two-thirds for a music room. After 18 years of enjoyment we are still in awe of it. Thanks John for your amazing customer service and friendship.

22 mei 2023
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Antwoord van Summerwood Products

Hi Barbara & Skip, thank you for the very kind words! I am so glad to hear that you have been enjoying your Telluride for this long - we take pride in the fact that our buildings stand the test of time. I'll be sure to pass along your praise to both John, as well as the rest of the team.

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

Our Summerwood shed exceeds our expectations. It is so beautiful for a shed. It looks like a little cabin. There were so many choices in style and size to customize it to fit our space and requirements perfectly. The customer service at Summerwood was outstanding! I would highly recommend them. We used our shed to house our pool equipment and pool supplies and made it big enough to have space for extra storage. The windows have screens so I can open the windows to keep it well ventilated. It looked great without paint but we decided to paint it to match the Timberkit in our yard and it looks even better now. We didn’t finish the interior because it’s a shed but if you decided to finish the interior it could be used as an office, a pool house, a change room…..so many options.

19 augustus 2022
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Antwoord van Summerwood Products

Hi Christine, thank you for taking the time to write this lovely, detailed review. It is fantastic to hear that we have exceeded your expectations! I’ll be sure to pass your note on to our team so they know of your kind words and great experience. We truly hope you have many years of enjoyment from your wonderful new Sonoma shed!

Beoordeeld met 5 van de 5 sterren

Summerwood is a top quality product…

Summerwood is a top quality product with excellent support. I loved watching this project come together! It has good looks and quality materials and their help always responded same day. I love my new studio.

28 februari 2023
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Christine, thank you for the kind words! We are so thrilled to hear how happy you are with your new studio. I’ll be sure to let our Support team know of your fabulous experience working with them as well. We hope you enjoy your new studio for years and years to come!

Beoordeeld met 5 van de 5 sterren

Solid, gorgeous, and 100% functional

We purchased a customized Sarawak Lean-To shed and are absolutely thrilled with our choice. We were able to move everything out of the garage and storage into the shed with lots of room to spare. The shed is absolutely gorgeous with all cedar trim and it's probably sturdier than our actual house.

You will not be disappointed purchasing a one-of-a-kind product from Summerwood for your house.

1 februari 2023
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Spencer, thank you for the lovely review. We greatly appreciate you taking the time to do so. We are so happy to hear how thrilled you are with your new Sarawak shed! It is lovely to hear that it was a perfect storage solution for you with extra room to spare. We are delighted that you had such a positive experience working with us and hope you have many years of enjoyment from your Summerwood design.

Beoordeeld met 5 van de 5 sterren

A Classy Summerwood He/She Shed…

Initial phonecalls requiring information were handled promptly and with professionalism. Drawings rendered were well delineated. The products, including all materials, are of top notch quality. There were a few glitches with installation but the company handled those with aplomb and finesse.
We probably now own one of the jazziest sheds in the universe, or, at the very least, in Muskoka!

1 november 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Shelley, thank you for the kind words! We enjoyed bringing your vision to life, and appreciate your patience throughout this exciting journey. We hope your Sonoma continues to be the Pride of Muskoka!

Beoordeeld met 5 van de 5 sterren

Summerwood Products - Five Stars!

Building our Catalina Cabana with Summerwood was an awesome experience and I highly recommend this company to anyone wanting to add a new structure to their property!! They offer office, storage, studio, and custom design options for anything you may need to build. Our finished cabana is absolutely beautiful, of excellent quality, and was far more reasonably priced than other options we explored.
The customer service was outstanding from start to finish and everyone was extremely knowledgeable, friendly, and fun to work with as we tried to decide on designs and adapt them to our specific wants and needs.
The building materials we received were top quality. (We did request help in assembling the kit from a local contractor who commented that these materials were REALLY outstanding.) Printed instructions and video tutorials were included for our reference and the level of detail was incredibly helpful.
I would absolutely call Summerwood again if we ever need to build another structure. They made the entire process and experience of ordering and building a joy!

28 november 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Carol, thank you for the incredibly kind review! We are so thrilled to hear that you had such an awesome experience working with us. Your Catalina cabana looks absolutely wonderful from the photos. It was a pleasure to help design the perfect cabana design for your needs. We’d love to work with you again on any future projects! We hope you get many years of fond memories and enjoyment from your new Summerwood design!

Beoordeeld met 5 van de 5 sterren

Happiness at the end of the garden

I purchased my Summerwood shed nearly 15 years ago. These people do not build the usual, shop-worn, particle board stuff. These sheds are for those who recognize the value in quality materials, quality construction. I knew my shed would be used, for garden tools and plant potting and I got just what I wanted; the size and the features that are important to me and the quality of build that not only lasts but serves as a quiet and pleasant refuge.
If you want quality, call Summerwood. They are worth every penny.

23 november 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi there, thank you so much for the very kind review. We are so thrilled to hear that after nearly 15 years, you are still pleased with your Summerwood shed! It is wonderful that your shed is not only practical to your needs but a lovely oasis to escape to as well. It brings us great joy to hear it is the happiness at the end of your garden! Please do not hesitate to reach out should you wish to work on any new projects, we’d love to work with you again in the future.

Beoordeeld met 5 van de 5 sterren

A Great Product

There are many things to love about Summerwood, but my favorite is the product itself. I was able to customize my shed (it's a home office) to be the exact environment I wanted, which is important since I spend so much time there. My needs were complicated, and I had a lot of questions, but the company was fantastic about addressing them quickly and clearly. All this was nine years ago, and other than restaining the wood trim, my shed is as perfect as the first day I began working in it. I contacted Summerwood recently to see if the structure could be safely moved a few feet, and they responded almost immediately (and on a weekend.) I highly recommend this company and its products.

20 november 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Erika, thank you so much for the lovely review! We are delighted to hear how pleased you were with working with us on your custom building and that after nine years, your home office is still looking just as perfect as day one. We’re so glad that we could help you recently with your questions as well! Please feel free to reach out should you have any questions or if you have any new project ideas, we’d love to work with you again.

Beoordeeld met 5 van de 5 sterren

We love our Summerwood shed

We had a Summerwood garden shed installed this past summer and are very pleased with it. The supply chain slowdown resulted in a wait of several months but the outcome has more than made up for that. The team who did the installation were friendly, personable and efficient, and the in house representatives I was in contact with were also pleasant to deal with. Thank you Summerwood, I look forward to many years of loving my shed.

8 augustus 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Sandra, thank you so much for the lovely review. We are so glad to hear how pleased you are with your new Copper Creek garden shed. We are happy to hear that the final product was worth the wait! I will be sure to let our installers and office team know of your kind words, they’ll be thrilled. We are all delighted that you’ll have many years of enjoyment and fond memories from your new Summerwood design.

Beoordeeld met 5 van de 5 sterren

10' x 10' Melbourne Bali Teahouse combo

I worked out the design with John and had great support from Ray along the way. Of course there were some hiccups but everything got resolved nicely. I even had a pleasant chat with Peter, the owner. Just a detail though, I realized early on that I could not build this myself, being merely handy. So, hired a carpenter and we had a wonderful time building a cabin that I'm extremely proud of. So, thanks Summerwood!

18 oktober 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi James, thank you so much for the kind review. Your Melbourne/Bali Tea House combo is truly breathtaking, I am so glad to hear that you and your carpenter had a wonderful time building it. It looks fabulous. We are also pleased to hear that any hiccups were resolved to your satisfaction! I truly hope you enjoy many years of great memories and relaxation in your new Summerwood oasis. I will be sure to pass on your note to John, Ray, and Peter. I’m sure they’ll be thrilled to hear.

Beoordeeld met 5 van de 5 sterren

Great Product and Amazing Customer Support

I wanted to leave a thank you and positive review for Summerwood Products and their amazing customer support. We purchased a Cabana shed from them 17 years ago and over time one of the siding pieces got damaged. I was not really expecting to get the same siding but in talking to Anthony Saint they still carried it and even offered to supply a replacement piece cut to the correct length at no charge. In addition, the siding material they use is so fade resistant that the new piece even matches the old siding that has been exposed to the elements for 17 years. So to Anthony and all the staff at Summerwood Products, thank you for the great shed and for standing behind your product after all these years.

10 augustus 2022
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Antwoord van Summerwood Products

Hi Larry, thank you for the wonderful review. We are thrilled to hear how pleased you are with your Summerwood experience, both 17 years ago and now. I've passed on your kind words to our team and Anthony in particular, we’re all so happy to hear. We're glad we could help!

Beoordeeld met 5 van de 5 sterren

20 years plus and still great service

20 years plus and still great service.
I had an issue with the roof of my 20 + year old gazebo because of a racoon ripping off some shakes. Summerwood helped me out with replacement shakes and provided and walked thru some installation support.
Service +

4 augustus 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Steve, thank you for the lovely review. We’re happy to hear that 20+ years ago and just the other day, you had a great experience working with us both times. We’re glad we could help so you can enjoy your gazebo during this wonderful Summer weather! Please don’t hesitate to reach out if you have any new projects in the future.

Beoordeeld met 5 van de 5 sterren

Rewarding build of Urban Studio shed

As a follow up to "Seamless ordering and design process" we received and built our shed and couldn't be happier with the outcome! I have a bit of construction experience so had an idea of what I was getting myself into but the build was challenging. The key for us was to "study" the plans and follow the instructions. It took five full days from sorting all of the material; framing; installing the siding; hanging the windows and door; putting up the siding; installing the soffit, fascia and trim; laying the roof membrane; and finally completing paint touchups. The result was rewarding though as it turned out beautifully and everyone that has seen it has complimented on how great it looks!

12 juli 2022
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Antwoord van Summerwood Products

Hi Francesco, thank you for the lovely follow-up review. We are thrilled to hear that you had such a great experience with our company and that building your gorgeous new shed was so rewarding. It truly turned out fabulous from the photos! We’d love to work with you again on any projects you may have in the future. I hope you made many wonderful memories during the build process and continue to for years to come.

Beoordeeld met 5 van de 5 sterren

This is a great product

This is a great product. Our cabana pool house is beautiful and built to last! Build and instructions were relatively straightforward and easy to follow. Overall a fun project to work on and complete. We actually had a bit of an issue where the pre-assembly that we paid for had an issue. The door frame was built several inches too narrowly for the door we selected. This required cutting our studs and reframing. This issue would be regarded as a negative toward summerwood, however, Pete came up with a very equitable resolution for my wife and I. We also worked with a very professional fellow, Ray, who helped us with planning the retro-fit for reframing the door. Overall the experience was wonderful. Five stars - I could not recommend summerwood enough

27 mei 2022
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Antwoord van Summerwood Products

Hi Nate, thank you for the wonderful review. We are so delighted to hear that you had such a positive experience working with us. We are happy to hear that any issues that came up were resolved to your satisfaction. I will be sure to pass your note on to Ray and Peter, they’ll be glad to see. We all hope you get plenty of enjoyment from your Summerwood design for years to come!

Beoordeeld met 5 van de 5 sterren

Great service!

We have a beautiful backyard shed from Summerwood. Over many years, the flower boxes rotted (as expected). When I contacted Summerwood to inquire about purchasing some replacements, they delivered to my door BEAUTIFUL, solid wood flower boxes FREE OF CHARGE. No questions asked. Talk about service! Absolutely thrilled.

6 mei 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Nadia, thank you for the kind words! We are thrilled with how pleased you are with your latest Summerwood experience. It is so great to hear. I hope you are enjoying your shed and new flower boxes during this gorgeous Summer season. Please don't hesitate to reach out for any other future projects, we'd love to hear from you.

Beoordeeld met 3 van de 5 sterren

DO NOT WORK WITH SUMMERWOOD

Still haven’t received my Urban Pavilion but writing a review now so other potential customers can be informed about how horrible this company is to work with.

1. Whatever date they bid for your “production” add one month.
2. Whatever price they bid you add 10% the week they finally start production.
3. You cannot cancel your order even if no production has commenced and your upfront money in non-refundable even after they raise your contracted price. Even engaged an attorney to dispute.
4. You will get inaccurate plans and specs and don’t bother pouring any footers or foundations until the product is delivered. I ordered the Urban Pavilion but have received plans for a Gazebo multiple times.

Will update if the product is ever actually received.

Here is an update. Despite multiple challenges with the ordering and delivery process, once the product was received and assembled it was very attractive. It is a little more than a DIY but when finished it looks very nice. I increased the review from one to three stars.

23 april 2022
Review zonder uitnodiging
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Antwoord van Summerwood Products

Hi Brannon, I first of all want to thank you for taking the time to provide this detailed feedback; positive or negative, we sincerely appreciate you taking the time. If all of our feedback was positive, it wouldn’t allow us to improve.
I know our company president was in touch with you to discuss your concerns and feedback, and we are tightening up in the areas that you mentioned to make sure that we continue to provide our usual high standard of service going forward.
As a side-note, we were hit pretty hard with some Covid cases over the last couple of months and as hard as our staff tried, a few things did slip through the cracks.
My understanding is you are receiving your new Summerwood design today and we hope you enjoy it for many years to come.

Update as of July 12:
Hi Brannon, we are so glad to hear that you are pleased with the finished result of your Urban Pavilion. I’m sure it turned out fabulous. We appreciate the updated review and hope you are enjoying your design so far during this gorgeous Summer season.

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