Summit Drive Reviews 394

Brilliant service from start to finish from Summit - first time leasing a car personally and it took less than 10 days from first contact to having the car on my drive!
Grace, Michelle, Cerian and all the team were amazing, very friendly, helpful and excellent communication throughout the process - thank you!

Leased a car recently from Summit and couldn’t be happier with the experience. From start to finish, the process was efficient and completely seamless, thanks to Cerian and Jess. The team was incredibly helpful and professional, with outstanding customer service throughout. Delivery from DriiveMe was smooth and right on time. They made everything so easy and stress-free. I would highly recommend Summit to anyone looking to lease a vehicle!

Cannot thank Summit enough. From start the finish the process has been smooth, clear and simple. From enquiry to delivery everything was dealt with so fast. Always at the end of the phone if I had a question. All of the staff have been super helpful and friendly. 10/10 service I could not recommend summit drive enough.

Amazing first time with remote leasing experience. Everything went super smoothly, suprising attention to clients and details. VW Tiguan came in mint condition, amazing delivery process. Huge thanks to Lisa and Cerian for all of the support throughout the process. Will definitely use next time!

After previous bad experience with other leasing companies I can not fault Summit Drive. They have been helpful throughout the process with a special thank you to Michelle, Lisa & Ian. Would definitely use Summit Drive again in future.

Super friendly and helpful throughout the buying process. Answered all my questions in a timely manner.
Highly recommend.
Cerian & Lisa were amazing and super-patient with the a couple of issues regarding approval of documents, with the finance company.

I couldn't be happier with the service I received. From the first enquiry to the final handover, Ian and Michelle were absolutely outstanding – professional, friendly, and incredibly supportive throughout the whole process. They kept me informed throughout the entire process, answered all my questions quickly, and made everything feel smooth and stress-free.

It’s rare to find a company that genuinely cares about their customers, but it really showed here.

Thanks again for all your help

Outstanding customer service from start to finish. Lisa was efficient, courteous and Professional. Delivery service of my new car was fantastic. Would definitely recommend.

Absolutely marvellous company…. Great deal … but than anyone else I could find. Very easy doing business with them… really nice helpful people. Lisa and Michelle are superstars.👍👍⭐️⭐️⭐️⭐️⭐️

I have leased cars for years now, I tend to go with the best price obviously.
I looked online and summit came up as being the cheapest, so I got the ball rolling. Grace was the first person to email back and managed to sort my request, had a few hickups along the way from the manufacturer, but summit managed to source a different car for me. Having then dealt with Ian/Michelle to get the car delivered I can’t fault this company, they tried so hard in the days/weeks leading up to the delivery with emails/phone calls to get everything sorted, I’m loving the new car and hope they will be in business to sort the next one 😊

Brilliant service from start to finish. Special mention to Michelle and Lisa who answered all of my queries very quickly. Would reccomend Summit Drive to all. Very happy with my new car :-)

Service was great, very responsive, managed everything in a timely manner, and followed through quickly on questions and queries. Would use again no question.

Highly recommend! Excellent customer service and communication throughout the ordering and delivery process. Answered every question or requirement that was asked of them.

A very professional company who answered all my queries with out delay. Ian did very well to find the vehicle I wanted and Michelle backed him up afterwards with excellent service. I would certainly highly recommend this company if anyone is thinking of leasing a vehicle.

Trevor Smith

Great service, reliable communication, super friendly delivery driver and nice car for the price

Very easy company to use. Will be using them again for my husbands next car.

Impressed from start to finish. Nothing was too much trouble. Very friendly and kept me updated all along the way. 5*all round. Would definitely recommend this first class experience.

I am writing this review to formally express my deep frustration regarding the recent dealings I had with Summit Leasing, specifically regarding the lease agreement.

When I initially engaged with your team, I was provided with clear and detailed information about the lease terms, including the agreed-upon price, mileage allowance, and other relevant details. To my surprise, when I went to finalise the paperwork and complete the finance process, I was informed that the lease price had increased significantly.

I was informed by your team that this was a result of a "miscommunication," but I find this explanation both unconvincing and unacceptable. The discrepancy between what was agreed upon and what was presented to me upon finalising the paperwork is not only unprofessional, but it also reflects poorly on the transparency and integrity of Summit Leasing.

I am extremely disappointed by this experience, as I had been looking forward to completing the deal based on the original terms.

I feel compelled to share my experience with others, as this was not in line with the level of service I expected.

Great service from start to finish, kept my informed and up to date throughout, I've used a number of different companies previously but Summit has been the best experience by far.

Simple and straight forward to deal with. Wouldn’t hesitate to purchase again in the future.