sungoldpower.com Reviews 

Control panel not easy to use. Customer support not readily available when called. “ leave a message and we’ll call you back”

Customer service and knowlagble people are a thing to search for I can Google things for answers.
Had a hard time getting straight answers from post sales help.
Am looking for solar system to add but unless the correct panel size can be met I will have to go elsewhere.

i love how well made is your products i cant wait to get my third order in !! i have order tow products from you and they are working great.. please keep up the good work im looking forward to continue be a customer..thank you

Sungoldpower team is on top of things. Very knowledgeable & helpful, with a great product. Thank you so much :)

I had some setup questions and couldn't find a part...that was in the package when they pointed me in the right direction. Customer service was very helpful and responsive. They answer the phone when you call, and provide good info. Thanks Sungold Team.

I love the descriptions on the web site. I was happy with the shipping and the equipment is beautiful 🤩. Customer service has been awesome also!! Thank uou

As a first-time solar DIY and being super tired of losing power at least 5 times a year I was looking for an affordable system to power our fridge, water pump, and water heater, and Sungoldpower was definitely a help in that process. Reaching out, they were very helpful in recommending the amount of panels needed for such a system, but I took it a step further and bought the 10 500W Mono Black Solar Panels, and they were much more than I would expect. First the delivery was quick and easy the delivery company gets a shout out too for being able to unload the pallet onto gravel, second they appear packaged to survive that truck getting into a major accident with how they are secured and packed, third, they charged my 400AH battery system in a flash, an absolute flash it makes me want a bigger battery system. This is all coming from a DIY watching YouTube, and now my system powers everything I wanted, plus more, all on its own breaker system, no matter how the rest of my area is doing on grid power. I look forward to continuing to expand my system and will definitely be using them for my battery expansion next year!

Purchased 6-each, 450W solar panels. Impressed with packaging and quality of panels. More important, my devices show that under the right conditions the wattage produced from the panels was very good. At times, with a maximum output from three panels rated at 1350w, my setup provided at least 1250w. Note: I have two arrays with 3-panels each. Both arrays preformed similar.

I had an issue with my inverter and the support team walked me through every step in troubleshooting the problem and resolving the issue. They were timely and easy to work with. 5 Stars+

I purchased a 6KW inverter/charger. The equipment did not work on arrival. I contacted sungold via email and explained problem. They sent me a shipping label and paid shipping both ways for replacement unit. Problems happen but they stood behind their equipment and I am impressed with customer service.

Great company

The Sungoldpower 3000W 24V Solar Inverter Charger offers solid performance for off-grid and backup power systems at an affordable price. It combines an inverter, AC charger, and MPPT solar controller in one unit, making installation straightforward. The inverter delivers clean, reliable power, and supports multiple battery types including lithium. Ideal for DIY users or budget-conscious setups, it’s a good value if properly installed and maintained. Not the best choice for mission-critical use, but a capable workhorse for most residential or RV solar applications.

I bought a 15kw inverter charger. The cooling fan runs all the time even with ac breaker off, my other AIMS units do not do this. They say it is OK and normal but I don't like the noise. I keep it turned off and only turn it on when I run the generator. Do not buy anything from these folks.
Also against the rules here offered me a year of extended warranty if i posted a positive review.
Which tells you all you need to know about this company. I wanted to return it but they wanted $500 for shipping back so i'm stuck with it.

When there was an issue with my battery they took care of it quickly

Great experience with SunGold. Sam was great to work with and made sure Cactus Joe got all his solar products he needed. Install was pretty simple on the 10k unit. Didn’t have to call for any tech. The unit could have a friendlier view screw to see information but overall not bad if you just set it and forget it. Can’t beat the specs for the price and it being a California company made it easier since I’m in joshua tree. Call Sam and stop paying a high electric bill

The panels are great, from order to receipt took longer than expected 4 weeks +

Swift delivery. Responsive customer service

Over all the experience was fine the payment system that was a little off the wall but once we got it straight and knowing it was all good.