Amazing experience. Best product by far. My solar panels arrived all safe and found no issues so sar. They all produced well above te 590w each. Will definitely buy from sungoldpower again.
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Lees wat reviewers zeggen
The customer service is amazing. They are always ready, available and very knoledgable. Thank you for a great product and an outstanding support
I researched several solar companies before purchasing from Sungold Power. I ended up with a 10kw inverter, 12 - 550watt panels and 5 self heating batteries. The set up took some time, but when deali... Toon meer
This is an awful company that talks down to the customer, and tries to convince them that their products are safe. Buyers beware, hire a professional reputable company to install solar. The savings ar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SunGoldPower is a leading provider of solar energy solutions, specializing in inverters, solar panels, and energy storage systems. We are committed to delivering high-quality, efficient, and affordable renewable energy products for residential, commercial, and industrial applications. With innovative technology and exceptional customer support, we help customers achieve energy independence and sustainability.
Contactgegevens
72 Fairbanks, 92618 , Irvine, Verenigde Staten
- 8337616080
- support@sungoldpower.com
- sungoldpower.com
4,3
Uitstekend
183 reviews
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Zo gebruikt dit bedrijf Trustpilot
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The system does exactly what was…
The system does exactly what was expected and was easy to install. I would give 5 stars if a basic setup guide had been included. Good after purchase support for setup questions!
2 juni 2025
The wifi was pointless the app is even…
The wifi was pointless the app is even worse no point in having other I can't make any changes I still have to go to the unit to do anything
27 mei 2025
Antwoord van sungoldpower.com
We're sorry to hear about your experience.
Please note that the app for this inverter model is designed for monitoring purposes only. All settings and configurations must be made directly on the inverter itself.
We understand this may be inconvenient, and we truly appreciate your feedback — it helps us improve future product offerings.
If you need any assistance with setup or using the device, feel free to reach out to our support team. We're happy to help.
Customer service is alot better than…
Customer service is alot better than some people have claimed online . That was one of my hesitations to begin with. I am a DIY person and you guys have answered most of my questions with out making me feel like an idiot even when it was a stupid question.
22 mei 2025
I’m very happy with Sungold’s prices…
I’m very happy with Sungold’s prices and the quality of their products. Their tech support is very good and helpful.
27 mei 2025
Didn't get everything in my order still…
Didn't get everything in my order still waiting and it's been over 30days no contact from them next to impossible to get them on phone and when I did they said on back order ben another 3 weeks no communication
27 mei 2025
Antwoord van sungoldpower.com
We’re very sorry to hear about your experience.
According to our records, your order was shipped on May 27th via FedEx (Tracking Number: 289024710968), and it was marked as delivered and signed for on June 11th.
Could you please confirm which item(s) you are still missing? We’d like to assist you in resolving this as soon as possible.
If you need further help, feel free to reach out to us at support@sungoldpower.com — we’re here to help.
Fast shipping good battery
23 mei 2025
Buyer beware This is an awful company that talks…
This is an awful company that talks down to the customer, and tries to convince them that their products are safe. Buyers beware, hire a professional reputable company to install solar. The savings aren’t worth losing everything you own, or even worst the lives of you or your loved ones. They are cutting every corner known to man to reduce prices, and take little to no consideration for safety, or the quality of their products.
2 mei 2025
Review zonder uitnodiging
Antwoord van sungoldpower.com
We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. At SunGoldPower, safety and product quality are our top priorities. All of our products are thoroughly tested and certified to meet strict industry standards, and we are continuously working to improve both our products and customer experience.
We understand your frustration and would be grateful for the opportunity to learn more about your situation so we can address it directly. Please feel free to contact us directly at support@sungoldpower.com so we can assist you further. We value your feedback and hope to make things right.
We lost our off-grid home two years…
We lost our off-grid home two years ago. As most know sometimes it takes longer to rebuild than desired. We purchased a Sungoldpower 12k watt system over a year. Now getting close to installing discover two of our batteries were experiencing problems. Cindy our contact was in continuous contact to diagnose and promptly send us to parts to repair the problem with one and replacing the other completely.
7 april 2025
Review zonder uitnodiging
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