Sunnova Energy Corporation Reviews 2.047

TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... Toon meer

Beoordeeld met 5 van de 5 sterren

We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf

Over Sunnova Energy Corporation

Geschreven door het bedrijf

Image Placeholder

Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.

If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.


Get a Free Quote

Sunnova Home Solar System

Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.

Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.

Learn More

Sunnova Reviews

We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.

Thank you in advance for your Sunnova review and for being a valued customer.



Learn More About Solar Financing

Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).


Learn More

25 Year Best-in-Class Warranty

Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.


Contactgegevens

  • 20 Greenway Plaza #475, Houston, TX 77046, Verenigde Staten

  • sunnova.com

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service & quick…

Great customer service & quick installation

30 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Laurie. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Great customer service

30 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Greetings Monica. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Beoordeeld met 5 van de 5 sterren
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, company doing ok.

6 februari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Hello Sonia. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Beoordeeld met 5 van de 5 sterren

We haven’t had any problems

We haven’t had any problems

3 februari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Robert. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Trinity Solar's 30 years in business is well represented!

Sunnova Energy Corp for 25 years in business I believe has the best program. Our area in western MA uses Trinity Solar, in business I believe for 30 years, as installer. Alecc Rivera as a Trinity Solar representative was very knowledgeable, experienced and we feel the best of all solar rep's we have talked with. He was not "pushy", explained options with years of experience. Integrity, personality and with correct responses are important in our lives. Power savings are important as well as our PRIOR and escalating electric bills.

25 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Jeanne and Robert H. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Your team was timely and professional

Your team was timely and professional. They were careful with our home and the installation. They cleaned up each day before departing.

25 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Richard. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Easy company to deal with and good…

Easy company to deal with and good communication

27 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Mike. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Gran servicio

Gran servicio

27 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Apreciamos sus comentarios, Rabindranath. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.

Beoordeeld met 5 van de 5 sterren

Up to now

Up to now, everything is going well. You are always in contact with us.

26 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

Beoordeeld met 3 van de 5 sterren

I needs one one to explain what happe…

I needs one one to explain what happe with my extra energy my system produce en December bill I paid $52.00 at eversource

26 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Hello Henry. Thank you for contacting Sunnova regarding your concerns. We have attempted to contact you to assist with your concerns. Feel free to contact our customer service at (866)786-6682 or via email at customerservice@sunnova.com for assistance. We are here to help!

Beoordeeld met 5 van de 5 sterren
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Hello Louis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Beoordeeld met 5 van de 5 sterren

The installation was rapid and very…

The installation was rapid and very clean. Any questions were answered so that I knew what was being done and what to expect.

24 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Greetings Joseph. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Beoordeeld met 5 van de 5 sterren
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Beoordeeld met 5 van de 5 sterren
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Thank you for your feedback, Maricelis. We are committed to delivering exceptional customer service, and your input is invaluable in helping us achieve customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Excelente buen servicios y calidad

Excelente buen servicios y calidad

27 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

Apreciamos sus comentarios, Jose. Nuestro objetivo es brindar un servicio al cliente de primer nivel y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.

Beoordeeld met 5 van de 5 sterren

IT BEEN MORE THAN FIVE YEARS NOW AND WE…

IT BEEN MORE THAN FIVE YEARS NOW AND WE SO THANKFUL FOR THE EQUIPMENT AND THE SERVICE WE HAVE RECEIVED

26 december 2024
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Elmer. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Straight Forward Thinking

Everything seemed pretty straight forward.

18 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Robert. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Great service

26 januari 2025
Logo Sunnova Energy Corporation

Antwoord van Sunnova Energy Corporation

We appreciate your feedback, Ernesto. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer