Sunshine gave me an initial small loan after a petriod of financial difficuly. Over the past 3 years i have had several loans approved and feel we now have a good deal of trust. Sunshine do fair due d... Toon meer
Bedrijf heeft geantwoord
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Sunshine loans gave me a chance after my previous financial difficulties, I am now able to build my credit rating again. I recently came out of a DV situation I needed to get my bills paid, car fixed... Toon meer
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After receiving a surprise bill I needed a small loan and searched online. It was frustrating. Most short term loans I found were high Intrest with minimum repayment amounts designed to never en... Toon meer
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I highly rate Sunshine Loans both for their willingness to help “those on Centrelink benefits” but MORESO their Customer Service Section is the best Bar None!!! By the time I’ve signed in and reques... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
We take the hassle out of short-term loans! A simple 3-step application, prompt assessment, and money in your account as fast as your bank can handle it. If you're worried about a credit check, we've got you covered. Our assessment process takes into account your current circumstances, not something that might have happened years ago. Get $2,050 to $2,500 with no fuss today!
Contactgegevens
50 Cavill Avenue, 4217, Surfers Paradise, Australië
- sunshine@sunshineloans.com.au
- sunshineloans.com.au
4,2
Goed
218 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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lack of loyalty to long time non defaulting customers
i am a long time customer of 10 years with possibly 8 or more 2k loans, never defaulting, and paying off last loan 6 weeks early, i applied 03/11/24 and was declined, saying by law they dont have to give reasons (no respect for long term non defaulting customer) then they still deduct a payment after the loan was finalised , which they have done b4, i emailed them their mistake and requested (as they do a $35 dishonour fee) with the overpayment, but only received the overpayment i have emailed them their oversight , so do u think i'll get it ? i don't think so, apart from no consistency in there loan approval decisions they also have double standards
11 maart 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Glen, we’re very sorry we couldn’t help you this time. We hate to disappoint our loyal customers but we take our Responsible Lending Obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans in the past. Please email sunshine@sunshineloans.com.au if you have any more questions or concerns.
Communication is important for any relationship personal or business related.
Being honest and helpful is part of the reason why l rate this company highly.
Being professional and answering my request expediently also goes a long way to promote customer satisfaction. Thank you for your service.
21 februari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Glad we could help, and thank you for the great review, Leon!
Getting SPAMMED on my Mobile Number by…
Getting SPAMMED on my Mobile Number by Sunshine - didn't sign up or ever contact them. Relentless.
21 februari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Spammed, we’re sorry to see that we didn't earn a better rating from you. Please send an email to sunshine@sunshineloans.com.au with your request to be unsubscribed from future marketing.
Misleading
apparently I cannot afford repayments on a weekly income of $800+
and my partners income of 1000+ fortnightly
we wouldn't of come to them for the minimum loan 2050 if it wasn't an emergency
Misleading company avoid if you can wouldn't recommend
14 februari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Geoff, we’re very sorry we couldn’t help you this time. We hate to disappoint our customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans in the past.
Horrible service and policy I made two…
Horrible service and policy I made two on time payments to only get decline for re applying stay away from this company !
10 februari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Jose. We believe you have the wrong business. It looks like you live in USA. We are based in Australia, and only service Australian clients, and are completely unrelated to the US based sunshineloans.com. Please move your review to one of their listings.
I’ve been a customer for years paid off…
I’ve been a customer for years paid off everything on time tried today and they rejected me without any explanation at least explain to people to not try again and again it’s kind of logical no?Its saving your time and our time to not apply next time with same circumstances:Unfortunately we cannot help you with your application at this time. We are not legally required to provide any further information. Have a great day.
You should provide some information to your customers for next time to help them and your business to survive.Have a great day
6 februari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Lilian, we’re very sorry we couldn’t help you this time. We hate to disappoint and inconvenience our loyal customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a large number of factors, and if any one of them shows that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans in the past. You make a good point; our apologies for the inconvenience.
Sunshine help me.
Sunshine help me.. When other loans rejected me.. Thanks sunshine ☀️🌞
15 januari 2024
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Glad we could help, thanks for leaving a review!
Avoid at all costsA IMMORAL COMPANY
Avoid at all costs A IMMORAL COMPANY - Non stop approaches and promotional material sent to my email despite 5 requests to cease all contact.
A utterly rogue company with cowboy directors.
A complaint has now been lodged with AFCA and I encourage you to pursue any complaints against Sunshine loans with them too.
Enough is enough Sunshine Loans, stop contacting me to take out a loan means exactly that.
I am now seeking compensation for harrassment and I will let the matter rest here.
Alternatively, the issue will be passed on to the ACCC
7 december 2023
Review zonder uitnodiging
Taking money after loan closed
I paid out my loan and had receipts from them to say my account was finalised.
They then took another direct debit later that week for another $186. They owe me my money.
20 december 2023
Review zonder uitnodiging
great service
12 december 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Thanks for the 5-star review, Ofa!
This company is HORRIBLE!!
This company is HORRIBLE!!! SCAMMERS!! They absolutely can’t comprehend WHATSOEVER!!!! They keep scheduling payments to come out of my bank 2 days earlier than my pay date which is causing my bank to keep charging me $25 insufficient funds and they won’t even type a letter stating it was an error on their end! They don’t care at all and they keep acting as if there’s no manager or supervisor available every time I call about the issue! DO NOT USE COMPANY IM SO SORRY I DID!
29 november 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Nee Nee. You have the wrong business. We are based in Australia, and only service Australian clients, and have no connection to the US based sunshineloans.com. Please remove your review.
Well sorry to say they have gone for…from good to bad
Well sorry to say they have gone for great to the worst I have been with them for years. They used to decline my husband all the time. Then they declined me and approved him. Now there declining us both very very bad not happy at all.
5 oktober 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Fabienne, we’re very sorry we couldn’t help you this time. We hate to disappoint our loyal customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans in the past. That being said, we invite you to send us an email at sunshine@sunshineloans.com.au with your information as we are more than happy to review your application and see if we've missed something.
Sunshine came through for me in time of…
Sunshine came through for me in time of need,l always receive outstanding service from this company and their rates are so reasonable.
I love how fast they respond and their staff is so professional and friendly 👏
Thank you sunshine you are the best
3 oktober 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Thanks for the great review, Dimpho!
Very very disappointed
Very very disappointed, not lending to people solely on centrelink I had two small loans both paid off and didn't default once! With an excellent history with sunshine, I'm so disappointed I'm no longer eligible!
28 september 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Alex, we’re very sorry we couldn’t help you this time. We hate to disappoint our customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans in the past. That being said, we invite you to send us an email at sunshine@sunshineloans.com.au with your information as we are more than happy to review your application and see if we've missed something.
Money hungry pigs change a policy just…
Money hungry pigs change a policy just to gain more money a person on a pension is way way more stable then someone employed you can lose a job in a day not a pension lol talk about praying on the weak
22 september 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Hi Kym, we’re very sorry we couldn’t help you this time. We hate to disappoint our customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. That being said, we invite you to send us an email at sunshine@sunshineloans.com.au with your information as we are more than happy to review your application and see if we've missed something.
Magnificent service.
1 september 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Thanks for the 5-star review, Stacey!
Thank you so much for all your…
Thank you so much for all your understanding as we are all going though a hard time with the cost of living but you still make time to help me and other so thank you xx
21 juli 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Glad we could help, Kym! And thank you for the great review too.
Sunshine has The BEST Customer Service!
I highly rate Sunshine Loans both for their willingness to help “those on Centrelink benefits” but MORESO their Customer Service Section is the best Bar None!!!
By the time I’ve signed in and requested a statement; balance or whatever my query could be…Sunshine has already confirmed my request by text and sent my statement by email! They also answer any personalised emails immediately! Their ‘Ticket System’ is excellent!
Thanks SUNSHINE ☀️
26 juni 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
That's great to hear, thanks for the great review, Shayne!
So Simple
Very helpful, always get my loans through Sunshine Loans they are extremely easy to deal with and the process is so simple ✅
23 juni 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Thanks for the great review, Donmeister!
Excellent service
They help me a lot! I been dealing with them one year now. They help me so much ...
13 juni 2023
Review zonder uitnodiging
Antwoord van Sunshine Loans Australia
Glad we could help, Elireen, and thank you for taking the time to leave a review for us too!
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