Super Escapes Travel Reviews 

Booked a break to Prague, was conned into booking a DeLuxe room upgrade, £200 for three nights, paid in good faith. But on arrival given Standard Room. Hotel not informed about upgrade. Contacted Super Escapes. And try to fob off with loads ridiculous excuses, when I said want the £200 refunded. They are fraudulent con artists. Based in India, says it all. Steer well clear. Plus location not what they said. Also transfer wasn’t there when we arrived, called them, and said not their problem. So we had to pay for a taxi. Read reviews. Not good.

Dylan was straight to the point excellent service 👍

Thank you to Linda for sorting out
a missing voucher.
Name of the customer service assistant
was Linda Francis. Very helpful thank you
again.

I spoke to Linda Francis to make a few inquiries about my upcoming holiday break to Dublin.
Linda was very helpful and efficient, she was able to answer all my questions in a pleasant and friendly way.
I'm glad that I booked my holiday with Super escapes.

Thank you Milo for your help today. Much appreciated

Dania helped us today the 23rd March with our query.
Very pleasant lady

I had a simple query which Luke dealt with efficiently.

Dania was excellent when I called her regarding the flight document

Neil Woodcraft was helpful , attentive and professional, when dealing with my enquiry today . he acted promptly and gave me the details i was after

I’ve given 5 stars for Rebecka in customer service of this company. She has sorted out a mistake they made in the initial booking and subsequently answered query’s about other aspects of our trip in an efficient, helpful and friendly way.

Luke was great with communication as well as being very prompt with the details of our booking.

We got in a mess trying to download our boarding passes through Ryan Air's not very helpful App.
We rang Super Escapes and were promptly answered by Linda who was very helpful and guided us through the process with clear instructions

Luke was very helpful. I was just doing a last checkup before fly this weekend. Luke checked everything and we are good to go.

Neil Woodcraft was really good this morning in answering my query

Linda Frances - 18/3/2026
Very happy with Lindas help this morning, sorted out my problem with holiday straight away, would recommend

Thanyou Linda

My initial contact with Lucy was a pleasant experience. She is charming and helpful and used all her selling techniques as ia expected from an agent.
Second contact with another agent confirming my booking was not very good. He used old sales method of giving higher price for other service and when not getting the required result, resolved immediately 50% discount.
My third contact with Danya was not as good as with Lucy. Same tactic was used to sell me a product at higher price and when challenged reduced the price.

This was my first time with SuperEscapes and the service received from them was very good. I was looked after by Rebecka and Barry and both of them informed and helped me professionally.

Dania was was incredibly helpful in sorting out our airline difficulties and queries.
Polite , tolerant , patient and efficient!
Thank you !