Ordered some protein powder over a week ago. The site advertised 5-8 business days shipping. It has not even shipped. Emailed and tried contacting via the official site form days apart, no reply. No p... Toon meer
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I placed an order online on the 19th Feb, and over a week later I have not received my item, yet they have taken payment. Zero communication, zero updates and when I email them or use the chat f... Toon meer
Bedrijf heeft geantwoord
Didn't want to even give 1 star but only option to review them. Mirrors the comments below, shocking service. One month after ordering and repeated chaser emails, still no product or response. I've us... Toon meer
Do not buy from them. Shocking customer service. Ordered a month ago for whey protein concentrate. My order never arrived. Sent multiple emails to ask for tracking number or cancellation but no one re... Toon meer
Bedrijfsgegevens
Contactgegevens
One Mayfair place, W1j 8AJ, London, Verenigd Koninkrijk
- hello@supremenutrition.com
- supremenutrition.com
1,7
Zeer slecht
160 reviews
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Be careful trusting them with your money
Paid for an order several weeks ago but order never arrived. Supreme nutrition Are ignoring all my contact so they don’t have to refund me.
12 juli 2021
Review zonder uitnodiging
Antwoord van supremenutrition.com
Hi Sarah, I am so sorry about this I've just found your email now in my spam folder. Contacting you via email to get this sorted now. Apologies again for this. Oliver
Bad taste
I bought The recovery milk chocolate. It taste very bad. It taste like old milk.
2 juli 2021
Review zonder uitnodiging
Antwoord van supremenutrition.com
Hi Jacob, this doesn't sound good can you send me an email with your order number here: hello@supremenutrition.com.
It sounds unusual! We'll get this sorted with you asap.
Really like Supreme Nutrition!
Really like Supreme Nutrition, a great, high quality product.
On my last order, there was an delay in delivery due to a supplier issue, but the Customer Sergice team were brilliant - they sent me a free pack of protein and a drinks shaker too, to tie me over while I waited for my order.
Really nice touch, great company - would definitely recommend
29 juni 2021
Pro athlete frustration
I am a professional athlete and had a deal with you guys that if I sold three through my link the next month I would get one free. Hasn’t happened this past couple months and no communication from you guys on Instagram. Very frustrated.
18 juni 2021
If I could give 0 stars I would.
If I could give 0 stars I could, complete sham of a company, only do things for media attention, ignore emails and messages and blame issues on other employees, the owner is mates with a celeb so they appear to be a big trustworthy company, of which they are absolutely NOT.
AVOID!
7 mei 2021
Review zonder uitnodiging
I really recommend this website and…
I really recommend this website and product. Trust company
5 mei 2021
Antwoord van supremenutrition.com
Hi Luis, thanks for getting in touch. I can see that according to our system this order was delivered? We were not aware that the order had not been received? If this ever happens simply contact us here: hello@supremenutrition.com. We will resolve it instantly. If you could send an email to us now I will get this fixed! Best, Oliver
Order issues
Once again I placed an order and there has been problems with dispatching.
Communication has been disappointing too. I have sent 3 emails regarding this, and only had 1 reply, but no further update.
Very disappointed as this is not the first time this has happened
22 april 2021
Good
Good, quick and efficient service and delivery. The product tasted really nice as well.
18 april 2021
Always excellent products
Always excellent products! to the highest quality in presentation, taste and results!
17 april 2021
Review zonder uitnodiging
I had an issue that my package came a…
I had an issue that my package came a bit late probably because of Covid-19 and brexit. But they fixed it and sent a new one with «a bit extra». So all in all i am very happy with the customer service and everything.
13 april 2021
Great products and great service
6 april 2021
Good when they have stock
Good when they have stock, but for the last 8 weeks they have had no diet whey or collagen liquid
5 april 2021
Terrible
Terrible.
Repeatedly tried to get a hold of a customer service agent to no avail.
30 maart 2021
Took a negative review to get a…
Took a negative review to get a response last time which resulted in me returning a product. No refund as promised and no response again.
20 maart 2021
Review zonder uitnodiging
Poor service
I received my shipment after a month and it kept delaying each day with no reason and then I got promised that I’ll have refund 50% of some items which I didn’t get it till now
2 maart 2021
Wonderful products
1 maart 2021
Fantastic
Fantastic. Great taste years of usage and still not bored and will order over and over again more flavors please !
28 februari 2021
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