Surrey Gas Reviews 

So pleased with the installation of my boiler. Cheaper than other quotes from Worcester Bosch installers and a really great service. Polite, efficient and left my home neat and tidy. Would highly recommend

Paul arrived nice and early, I left the house to give time to get on with the Job. I arrived back after a few hours to find the bulk of the work almost done. Very quick! The next was fitting thermostat and other essential
Work.. old boiler and parts taken away same day . Place left nice and clean. Very little disruption,considering amount of work involved. Whole new heating system installed. Would recommend Surrey gas!

From quote to installation, the service was impeccable. Thanks to George and Paul, our new boiler was installed with minimum fuss and with no mess left. They quoted exactly what was needed, with no unnecessary sales faff. I would recommend them to anyone.

Had a new boiler fitted in August 2023 by Surrey Gas (SG). Got quotes from SG and British Gas (BG). George (SG) came out to quote, was 10 minutes in our house, explained what we needed and answered any questions.

BG came out, took an hour doing the same thing but with ridiculous sales pitch which ended in ‘we aren’t the cheapest but we are reliable’ - BG quote was 50% more than SG for the same boiler model, and they ‘offered’ us upgrades which came as standard with SG.

Installation had some hiccups (due to our old house, not SG workmanship) but Paul and George (SG) ensured all resolved and made us safe.

Can’t recommend highly enough. Did exactly what they said they would, when they said they would do it - at a reasonable price.

Excellent price. Good communication. Left my house clean and tidy. Cleared away all the rubbish at the end of the work.

Highly recommend. George and William run a professional business. From quoting to keeping updated with pre and post job status. Thank you.

Deciding to have a new boiler I called Surrey Gas for an estimate. George called and was very helpful and professional with advice on the right boiler to suit our requirements. His estimate was very reasonable compared to British gas, and included a new thermostat and timer 10 year warranty and gas Safe certificate. Installation took just one day and carried out in a clean and timely manner. Very pleased, thanks to George and Paul.

Excellent service. Didn't try to sell us things that weren't required. Didn't try to hike the price because of the area we live in. Very professional.

So pleased! Brilliant service and half the price of British Gas.

The company made wrong plumbing and let my clients for 3 months no heating downstairs also they flooded the property and damaged their belongs
Keep blaming the apprenticeship boy who was neglected and not supervisied by the owner and that affected me loosing a lot of money
They still not responding to my phone calls and massages
I am going to take legal action to get this solved
I have evidences and correspondences
Never recommend this company
Also I am going to report it in trading services

Easy streamlined service from Surrey Gas. George came round to give me a quote on a change from a system to a combi and made the quote I had from a well know large company look silly in price comparison.
Paul did the installation with no issues, job done as described. Would absolutly recommend.

We had our old boiler replaced with a new one. George gave us a very good quote very competitive to the other quotes received. Paul came over at the time given and installed our new boiler. He did what was required, tested, and installed. Later he found a leak and fixed it without us asking for it to be fixed. He configured our hive app with the hub and advised and explained how to maintain it in detail. George and Paul have been a phone call away until we were satisfied. Absolutely Happy with service and would recommend any time.

Excellent advice and service on the installation of new boiler. Engineer worked hard and cleaned up afterwards would highly recommend.

Diagnosed and rectified my issues within minutes of arriving and had our commercial business back operational straight away saving us thousands.
Thank you for everything over the years it really is fantastic to have someone we can rely on when needed.

Absolutely brilliant from quote to finish. Really good installation and workmanship. Kept me up to date with what was happening and any issues that had arisen. George and Paul were a great team, good professional friendly attitude. Had one small issue which they came back to sort out, no problem. After care was also good with follow ups etc.

After a week and a half of no gas or hot water in subzero temperatures, it was a relief to see George installing my new boiler. He did a good job was here when he said he would be here It took him five hours and then all was done. There was a little bit of cleaning up to do afterwards, but this was minimal… I am very happy with Surrey gas.

Boiler change-over to combi and associated installation completed as quoted and promised to a very high standard. Pleasant to deal with a company that is approachable and really cares! Would highly recommend and wouldn't hesitate to use again.

We needed a new boiler as our old one kept tripping up errors and rather than keep on repairing, we decided on a new one. I was impressed with reviews on Surrey Gas and, with a few other providers, asked for some quotes.

George did a remote survey within 24 hours of my enquiry, explained everything that would be done in the replacement and even threw in a few extra bits (adding a drain point) to the quote. The quote was very competitively priced and I had an install date about a month away (not bad considering it was the depths of winter).

Knowing we had issues with the current boiler, George assured me if they had any cancellations he’d do his best to help and if we had a total breakdown he’d look for an emergency fitting.

Thankfully, an opening came up a few days later and Paul came over to do the install. He was extremely professional, explained everything he was doing and left my house spotless when he left. Super clean pipe work too! A chemical flush included as well. It was a long day but Paul did a great job in a like-for-like swap.

A few weeks later and we received the building regulations compliance certificates required by law as well. People need to ensure they use people like Surrey Gas who know the regulations and use certified professionals like Paul.

I have now signed up to a boiler maintenance plan with Surrey Gas to keep my boiler running for at least the full 10 years of its guarantee.

I would absolutely recommend Surrey Gas to be competitive on pricing and professional on install.

The director of the company first came and viewed where my new boiler was to be situated.
He listened to what I wanted and needed rather than treating me like an old woman who knew nothing .
We talked about E credentials and future proofing the job and agreed a sensible price. (I had been quoted in excess of £1000 +more for a lesser boiler by another company).
A colleague came on the agreed day to fit my new boiler ,he was well mannered and polite and completed the job within the day cleaning up his mess and disposing of the old boiler and all packaging. Before he left he explained to me how to use the controls and left me with a comprehensive document that would help me .
The company rang me a couple of times over the following week to check all was working well .
I am more than happy with the care and professionalism of this company and have no problems in recommending them to you all.They genuinely care that they have done a good job and have suitably qualified staff to carry out the parts of the job that have to be certified under building regulations.

It was hard to get an appointment from anyone at this winter time and Surrey Gas was very efficient in arranging the slot for the survey and they considered our urgent need and organised the work to be carried out the following week. Work was done on time.
I had a slight inconvenience and Surrey Gas acknowledged it and delt with that to my satisfaction.