Surrey Gas Reviews 

231
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick and easy quote, using just a few photographs of my old boiler and surrounding area. The engineers visit was arranged very quickly, about a week later. All the work was done quickly and cleanly a... Toon meer

Beoordeeld met 5 van de 5 sterren

Installation started on time and was completed on the same day. The installer was friendly and answered any concerns or information required of him. The work area was left tidy and my elderly parents... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff polite, helpful and efficient. Queries dealt with promptly. Installation of new boiler and pipework done to high standard and site left clean and tidy. In addition they were able to resolve a... Toon meer

Beoordeeld met 5 van de 5 sterren

Surrey Gas fitted a new pipe from the gas meter to the kitchen. The engineer arrived on time with updates on his journey here. The work was completed in just a few hours, neatly placed on brackets ro... Toon meer

Bedrijfsgegevens

  1. Gasingenieur
  2. ook in
  3. Gasinstallatieservice
  4. Loodgieter

Geschreven door het bedrijf

Welcome to Surrey Gas. We are a small, trusted, and local team of Gas Safe-accredited boiler engineers with over 16 years’ experience in all aspects of boiler and plumbing services. Working throughout Guildford, Epsom, Kingston, Oxshott and the wider parts of Surrey, we specialise in boiler installations, boiler replacements, repairs, and servicing


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

231 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(231)

89 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent in every way

Apart from the fitter turning up 45 minutes earlier than the time I'd been advised by the company was the earliest they would be arriving, my experience was excellent.
The price quoted was reasonable, communication very good, the company were flexible in fitting in with my preferred availability. The fitter was extremely pleasant, tidy...dust sheets laid wherever he thought might be making a mess - he didn't! Shelving was removed and replaced after the boiler was fitted. Lauren in the office was always extremely helpful and friendly.
All rubbish was removed. All in all an excellent experience.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Really nice company with good communication, helpful planning and good pricing ethics. Happy with the 1st part of the job done and looking forward to the boiler fitting and work completion. Thank you Lauren, George and Paul for your professionalism.
Would highly recommend!

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressive thorough work

Jack arrived on time and put in an impressive very full, very clean day's work doing an enormous job removing an old boiler and outside flue, then replacing it with a new one.
We are delighted with his attitude, expertise and our new boiler.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent work.

Clear pricing, excellent installer. Very happy with their work. I Will be useing them again on another property. I recommend this company.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Surrey Gas is a first class Company

Surrey Gas is a first class Company. The Company is run efficiently and extremely well. I chose this Company for my daughter in her first home to install a Combi Boiler and radiators, I researched and done my homewoek very well. I was overseeing the work being done as my daughter was working. I myself have had a few plumbers in the past do jobs for me but this Company are amazing, Lauren and George who are the owners are hands on with their communication, from informing you and reminding you when Engineer would be at the property to talking you through the job. Mike installed the boiler and radiators, what can I say such a gentleman, hard working polite professional tidy guy. Paul who works at the Company too did a small job for me at my house, again polite and on time. I would not hesitate for a moment not to recommend Surrey Gas, the reviews speak volumes for this Company. I will and certainly my daughter will use them again for any jobs. Thank you All very much, such a pleasure to work with you.21st

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional workmanship

Exceptional workmanship.
Arrived on time as specified the night before. Darren was polite and friendly and left everywhere clean and tidy after the work.
Would recommend your company to friends and family.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very efficient service

Very efficient service - called, quoted and installed within 5 days.
Knowledgeable staff and competitive pricing.
Thanks

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great experience from start to…

A great experience from start to finish. Excellent communication (which is a rarity these days) from Lauren and George, very helpful and informative. Boiler installation by Jeff, who was a joy. Timely, very experienced, meticulous - and worked right through from the minute he got here until the minute he left (again, a rarity!) A five star experience from the whole team.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very good experience

Very friendly people at Surrey Gas! My initial request for a quote for boiler replacement was followed up immediately by Lauren, and George arrived next day to provide a fixed price for the job. Michael arrived at 7.30 on the agreed date for the installation, and completed the job by 3 p.m. It was a very tidy job, at a competitive price.

I am very pleased I chose Surrey Gas, and will continue to use them for annual servicing of the boiler.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Old boiler efficiently replaced.

I recently moved into my new home and the existing boiler needed replacing. I contacted Surrey Gas and George came in person to view and explain the work needed.
I accepted his quote and the new boiler was installed last week by Darren, who was exceptional. He worked all day, replacing not just the boiler but one radiator which wasn't working and checking all the others. The whole system is now working perfectly and I couldn't be happier.
Many thanks to Surrey Gas, George, Lauren and Darren. Highly recommend.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

We had a disappointing experience with…

We had a disappointing experience with Surrey Gas. We paid a large amount of money for the new boiler installation. The engineer did not consult with us or fit the two port switch. Then did not reply or provide quote to fit it retrospectively. This left us with a large additional expense, which was unexpected and costly.

21 maart 2026
Review zonder uitnodiging
Logo Surrey Gas

Antwoord van Surrey Gas

Hi Spencer,

We’re sorry to hear you felt disappointed with your experience, particularly after your original 5-star review was later edited to 2 stars following our discussion around additional work.

To clarify, the two-port valve you’ve mentioned was not included in the original fixed price quote for your boiler installation. When you later raised this with us, we were happy to provide a quote to carry out the additional work.

However, you then asked if we could return and complete this free of charge due to the overall cost of the installation. As this wasn’t part of the agreed scope, we explained that there would be a cost involved. You subsequently asked for a significantly reduced price, and at that stage, we felt we weren’t seeing things the same way.

As a business, we always aim to deliver high-quality work at a fair price, and we have to be mindful of the time and resources involved in any additional work outside the original agreement.

We wish you all the best moving forward and hope you’re able to get the issue resolved.

Beoordeeld met 5 van de 5 sterren

Surrey Gas did an excellent job in…

Surrey Gas did an excellent job in installing our new boiler. Lauren in the office kept in contact throughout the whole process. Darren, who carried out the installation was very courteous and worked with minimal disruption to our lives.

Really happy with the service and the cost was reasonable. I was concerned that the total job cost would go through the roof when we decided to upgrade to a higher spec boiler.

The change in price was relative to the cost of the higher spec boiler - no hidden charges.

The follow up was exceptional.
Surrey Gas is now our go to company for our heating needs. They'll also be doing our annual service!

1 april 2026
Review zonder uitnodiging

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