This is the third time I've booked a major vacation with Swain and the first timeIhave left a review. Swain has prepared trips for me to Australia, Bora Bora, and now Africa. In three major trips, I'v... Toon meer
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Lees wat reviewers zeggen
Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Toon meer
Bedrijf heeft geantwoord
I was lucky enough to be selected to run the Sydney Marathon - and I knew if I was going to make an amazing experience out of it, I needed someone else to handle the vacation/tour side of things... Toon meer
Bedrijf heeft geantwoord
I worked with Swain Destinations on a two week trip to Australia. We had the trip of a lifetime! From hotels to tours to transfers to flights and more, Swain Destinations planned everything flawlessly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Contactgegevens
19041, Haverford, Verenigde Staten
- 1-800-227-9246
- info@swaindestinations.com
- swaindestinations.com
4,9
Uitstekend
230 reviews
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Swain is excellent and my experiences…
Swain is excellent and my experiences for clients and for myself have been every bit as good as I could want.
6 februari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Thank you for sharing your positive experiences in working with Swain Destinations and we look forward to continuing our partnership.
Kind Regards,
Anne Pace
Customer Success Manager
I couldn't be happier with the service…
I couldn't be happier with the service I received from Swain!! They were on top of every component of the booking. Including informing me of the fires that were taking place in Australia at the time of travel. I will definitely be using them again!!
5 februari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Toni,
Thank you! We look forward to working with you again and we are pleased that you were so happy with our service.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent planning and communication
4 februari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Anne,
Thank you for sharing your feedback. Good communication and excellent planning are two key components of a successful customized itinerary and I am happy to know we provided this for you.
Kind Regards,
Anne Pace
Customer Success Manager
Connie was efficient and never…
Connie was efficient and never complained about changes my clients made because of the fires.
Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!
3 februari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Dianne,
It is always great to hear, that everything is working just as you had planned. It was so nice that your clients kept in touch with you, to let you know how much they were enjoying their time in Australia and New Zealand. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager
Smruti is a delight to work with and…
Smruti is a delight to work with and she put together a wonderful trip for my clients, Eli and Randi Kramer. Can't wait to hear their comments when they return from their trip.
3 februari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Carole,
We are so pleased to have been able to help you in putting together a wonderful trip for your clients. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Five star rating for Swain
The people I have worked with at Swain are knowledgeable and professional. It is a pleasure to work with this company.
I have been in the business for over 50 years and I give them
5 Stars.
27 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Ruth,
We appreciate your 5 Star Review and are so pleased that you have enjoyed working with our company and our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager
I have been very happy working with…
I have been very happy working with Darren for Australia and New Zealand and the infamous Donna Blumeris for Africa.
21 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Hello Nancy,
Thank you for your support and we are pleased that you have enjoyed working with our team of destination specialists to create outstanding travel experiences for your clients.
Kind Regards,
Anne Pace
Customer Success Manager
Family trip of a lifetime
We had a spectacular time!! Izzy planned a perfect vacation for our family!!
20 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Shawna,
It is wonderful to know that we helped plan a perfect vacation for your family and that you had a spectacular time. Thank you for sharing this with us and welcome home!
Kind Regards,
Anne Pace
Customer Success Manager
Best Travel Company
Best Travel Company. They are super easy to work with providing seamless experiences.
20 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Jason,
Thank you! So glad you enjoy working with us and that you have found us super easy to work with in providing seamless experiences. We value your support.
Kind Regards,
Anne Pace
Customer Success Manager
Swain and particularly Grant St Clair…
Swain and particularly Grant St Clair Put together a once in a lifetime 2 week Australia trip for my family. Not only was Grant dealing with less then a month deadline he was able to overcome weather and holiday restrictions and cater to different family members Interests. From beginning to end the service was the best I’ve encountered. Every detail was seamless. Usually when traveling I would typically spend hours of time researching and planning to narrow down sites, restaurants, shopping, etc.. however for this trip I left it all to Grant. We gave him our basic likes and he put together an opportunity for us to make some of the best memories we will ever have. I would definitely recommend Swain, I love luxury travel, being pampered, fine dining and unique adventures.
18 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Jennifer,
It was such a pleasure to read your comments and to know that during your recent trip, your family had an opportunity to create some wonderful memories. We are happy to have been part of this process and that one of our consultants was instrumental in planning a seamless experience for you.
Kind Regards,
Anne Pace
Customer Success Manager
It was an excellent trip
It was an excellent trip. Loved my travel agent Garry Plant!
18 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Ingrid,
We are so glad to know that you had an excellent trip and that you enjoyed working with our consultant. Thank you.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Love working with Swain.
17 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Karin,
We value your comment and we are delighted to assist you in planning memorable vacation experiences.
Kind Regards,
Anne Pace
Customer Success Manager
Wonderful trip
We could not have been happier. There were a couple of misunderstandings but nothing serious. Our trip went off like clockwork.
16 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Jane,
We are so pleased that your trip went smoothly and that you could not have been happier with your recent travel arrangements. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent!
Excellent!
Grant went above and beyond for my clients!
16 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Donna,
Thank you for your follow up and for letting us know that one of our consultants went "above and beyond" for your clients, to ensure that their recent vacation experience was excellent.
Kind Regards,
Anne Pace
Customer Success Manager
Excellent follow-through on last minute…
Excellent follow-through on last minute arrangements! Clients had a great time!
15 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Sheila,
Thank you for letting us know that your clients had a great time on their recent trip and that our follow through on last minute arrangements was excellent!
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
True Professionals creating amazing…
True Professionals creating amazing experiences in Australia and New Zealand
14 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Angela,
We value your comments and we are pleased to know that you have enjoyed your experience in working with us, to create amazing experiences for visitors to Australia and New Zealand.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Fantastic New Zealand tours and experience
Dawn was wonderful to work with. She went above and beyond the call of duty, even spending hours on christmas Eve reworking a last minute request from a client to make the trip easier and better! 5 stars! Excellent service!
13 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Thank you for your comments, which we do appreciate. We are delighted to know that you received excellent service and that our consultant was of such help to you and your clients, to make their trip easier and better.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations
Had an AMAZING trip
Had an AMAZING trip, with seamless connections and great tours! So grateful that Swain had all our arrangements made and spelled out clearly in a very detailed itinerary.
12 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Susan,
How wonderful to hear that your trip was amazing and that all of the arrangements worked seamlessly for you. We appreciate your comments, thank you.
Kind Regards,
Anne Pace
Swain Destinations
Donna Blumeris was wonderful to work…
Donna Blumeris was wonderful to work with. Deidre in Capetown went above and beyond for our clients.
Thank you all again.
11 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Karen,
We appreciate your comments and to know how much our staff both here in the U.S. and in Cape Town, were of assistance to you and to your clients. Thank you for your follow up.
Kind Regards,
Anne Pace
Swain Destinations
Smurti help was great.
6 januari 2020
Review zonder uitnodiging
Antwoord van Swain Destinations
Dear Nayda,
We are happy to know that you enjoyed working with one of our consultants and thank you for choosing Swain Destinations. We look forward to assisting you in the future.
Kind Regards,
Anne Pace
Swain Destinations
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