Swain Destinations Reviews 

231
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Swain Destinations made my 10 day trip to Australia stress free. I was overwhelmed planning this trip and Swain made my life much easier. Their attention to detail was amazing and they thought of acti... Toon meer

Beoordeeld met 5 van de 5 sterren

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the third time I've booked a major vacation with Swain and the first timeIhave left a review. Swain has prepared trips for me to Australia, Bora Bora, and now Africa. In three major trips, I'v... Toon meer

Beoordeeld met 5 van de 5 sterren

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Reisbureau

Geschreven door het bedrijf

Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

231 reviews

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4,9

Alle reviews

(231)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Smurti help was great.

6 januari 2020
Review zonder uitnodiging
Logo Swain Destinations

Antwoord van Swain Destinations

Dear Nayda,
We are happy to know that you enjoyed working with one of our consultants and thank you for choosing Swain Destinations. We look forward to assisting you in the future.
Kind Regards,
Anne Pace
Swain Destinations

Beoordeeld met 5 van de 5 sterren

This is the second time I've used Swain…

This is the second time I've used Swain Destinations (although years apart) and I was just as impressed as I was the first time. My clients were also impressed since Swain reached out to them while they were on their vacation.

Thanks Swain Destinations!

28 december 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Lynette,
Thank you for your comments and for letting us know that both you and your clients were impressed with our service. We look forward to assisting you a third time!
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Working with Connie was a pleasure

Working with Connie was a pleasure. I was able to get everything we wanted and more. Her professionalism was outstanding. Everything was well planned and worked perfectly. There was always someone to meet and greet us at all of our stops.
Her expertise was essential in making this a memorable trip. I can only thank her and her company for a fabulous trip to New Zealand.

26 december 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Helene,
It is such a pleasure to hear that you had a fabulous trip to New Zealand and that everything was well planned and worked perfectly. Thank you for your feedback and your comments on working with our company.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Kathryn at Swain is fabulous to work…

Kathryn at Swain is fabulous to work with and very knowledgeable.

23 december 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Melanie,
Thank you for your comments and we are happy to learn that you have enjoyed working with one of our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Every single detail handled to…

Every single detail handled to perfection!

9 december 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Karen,
We are delighted to know that your trip was a success and that every single detail was handled to perfection. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Australia, New Zealand , and Fiji

Swain Destinations is an A+ vendor to work with from start to finish. Their agents are very knowledgeable, professional and were a pleasure to work with. They got back to me within 24 hours with a detailed itinerary , really making my job very easy. What I always like about Swain Destinations is that they listen to what my clients want to see and do. Excellent service and excellent products.

2 december 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Valerie,
Thank you for your comments and your A+ rating, which we appreciate. Our goal is to ensure that you have a seamless experience in working with us and to provide excellent service and products for you and your clients.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 4 van de 5 sterren

Great Travel Partners

I love getting rave reviews from my clients and Swain is my "go to" destination partner for Australia & New Zealand. They work with me every step of the way to ensure my travelers have a great experience. thanks for making we look good!

20 november 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Kathleen,
We are happy to know that your clients give you rave reviews after they have returned from their travels. We appreciate your partnership and look forward to continuing to work with you to ensure your clients have a great experience when traveling with Swain Destinations in Australia and New Zealand.
Kind Regards,
Anne Pace
Swain Destinations

Beoordeeld met 5 van de 5 sterren

Always great from beginning to End to…

Always great from beginning to End to deal with all the Staff at Swain.

30 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Cynthia,
We value your support and your partnership and we appreciate your positive comments about working with our staff.
Kind Regards,
Anne Pace
Swain Destinations

Beoordeeld met 5 van de 5 sterren

Very responsive through the entire…

Very responsive through the entire booking process. My Swain booking agent also checked in with the lad operator during their holiday to see if my clients were having a good time. They noted that to me upon their return.

29 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Howard,
We appreciate your follow up comments and to know that your clients also appreciated our service, particularly during their travels.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Kathryn Fisher is wonderful to work…

Kathryn Fisher is wonderful to work with.
Thorough and detail oriented.
She definitely knows her stuff and my clients
always return delighted with their experiences
in Australia or New Zealand.
I have a couple on a 25 day tour right now and i'm
sure their reactions will be similar.

25 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Sandra,
Thank you for sharing your comments on working with one of our consultants and we are so happy to know that your clients return from Australia and New Zealand delighted with the experiences they have had while traveling.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Grant St Clair is very knowledgeable…

Grant St Clair is very knowledgeable and professional. He is a pleasure to work with. He makes my easy.

23 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Hello Lynda,
Our goal is to provide you with our professional expertise and the most up to date local knowledge to make trip planning a seamless experience. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Loved the updates and client came back…

Loved the updates and client came back said everything was amazing to Africa. Would definately use them again!

15 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Vicky,
We are happy to hear that your clients had an amazing experience on their recent trip to Africa. The staff in our local office in Africa communicates with clients while they are traveling, so that you can be kept updated as well. We look forward to assisting you with future travel arrangements to one of our destinations, Africa, Asia or Oceania.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Great travel company

Great travel company. Professional, helpful and planned wonderful trip to Australia.

3 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Mrs. Menkus,
Thank you for sharing your recent travel experience and we are so pleased to know that you had a wonderful trip and that you found our company to be so helpful and professional.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

My Swain Experiences. After almost 17 trips to include 8 to…

After almost 17 trips to include 8 to Africa planned through Swain, I am not only extremely pleased with my experiences, but have recommended Swain to family and friends for their travel plans.

1 oktober 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Mr. Sheppard,
Thank you for your continued support and recommendation of Swain Destinations. We value your loyalty in planning your travel arrangements with us.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 4 van de 5 sterren

Great Travel Experience

Very good experience! Great reliable information and attendance to details.

28 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Mr. Robinson,
Thank you for your comments and we are pleased that you had a very good experience and enjoyed our reliable information and attention to detail.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

The location of hotel choices was…

The location of hotel choices was perfect. The pick up-drop off from/to hotel/airports was always on time. Had a great time.

27 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Lynda,
Thank you for letting us know that you had a great time on your recent vacation. The location of your accommodation is an important factor as are all of the transfer arrangements within your itinerary!
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Everything was excellent- pre trip and…

Everything was excellent- pre trip and during trip!

25 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Figs,
Thank you for your comments on our service and your trip. We appreciate your feedback and are very glad to know your trip was excellent.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Awesome travel firm to work with

Awesome travel firm to work with. Every trip was amazing. Thank you.

25 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Greg,
We value your support and we are pleased to know that each trip has been amazing and that working with us has been such a positive experience for you.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 4 van de 5 sterren

My second very good experience with…

My second very good experience with Swains.
I booked a big trip at the last minute, and the folks at Swains were very patient and helpful, and worked hard to accommodate my schedule.

20 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Osmocene,
We are pleased to have been able to assist you with the last minute arrangements for your trip and to know that this has been your second good experience with us.
Kind Regards,
Anne Pace
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Fantastic trip to Rwanda and Tanzania with Swain

Swain Destinations created an amazing trip for us to Rwanda and Tanzania. They were able to make the journeys seamless and connected us with incredible local guides each step of the way. Really enjoyed working with them to develop the itinerary and knew they were accessible during the trip as well.
Their experience in working with different tour operators and excursions across both countries was invaluable to us. We knew we were in trusted hands the whole time.

17 september 2019
Review zonder uitnodiging
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Antwoord van Swain Destinations

Dear Paula,
Thank you so much for sharing your thoughts about your trip to Rwanda and Tanzania. It does sound like an amazing experience in each country and we are so pleased to have been part of this journey with you.
Kind Regards,
Anne Pace
Customer Success Manager

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