Swaledale Butchers Reviews 

251
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

They supply high quality meat either just on its own or made into ready to cook products (like sausages or souvlaki). They offer a wide range of meat produce sourced from local farms and processed by... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First class meat that arrives fresh . This is so important as it means you can freeze what you don’t want to eat straight away. Many other suppliers supply pre frozen meat which , whilst being good ,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. I would truly recommend them. They care for the environment and community and are a pleasure to get my meat from someone who takes so much care into every aspect of it. 10/... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like Swaledale, I like their culture, and I feel comfortable and safe buying from them. I've tried quite a few on-line butchers, and found that this Company is way ahead of all others. Good qualit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slagerij

Geschreven door het bedrijf

Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(251)

108 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

quality meat

Fantastic tasting quality meat. The chicken was the best I have ever tasted.Fast delivery, great service.

26 augustus 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Jacqueline! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Great service,great meat

Great service,great meat, super delivery

24 april 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Mathew! We’re delighted to hear your feedback.

Beoordeeld met 3 van de 5 sterren

Delivery is excellent but...

Delivery is excellent and most of the products I have bought are top quality. However, I was initially drawn by their high welfare 81 day chickens. They're not cheap at £20 each. Having had three, they are pretty dry and lack flavour. I have had better experiences with a £6 supermarket bird. I know I'm paying for the chicken to have a better life but I do expect something in return

1 september 2026
Review zonder uitnodiging
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Hi Steve,

Thanks for taking the time to discuss this with us directly.

We’ve now looked at the cooking method and timings in more detail. For a bird of around 2 kg, the method you described can amount to around 1 hour 40 minutes at 200°C, followed by a further 30–40 minute rest. Our view is that this is likely to leave the breast considerably drier than intended, and we would normally expect a bird of that size to require closer to 1 hour to 1 hour 10 minutes, using internal temperature as the final guide.

We completely appreciate that you’re an experienced cook and that you’ve used the same method successfully with many other chickens. We also understand why having the same disappointing result more than once has put you off ordering again.

We’re sorry the chickens didn’t meet your expectations, but we’re grateful you gave us the opportunity to look into it properly.

Mark @ Swaledale Butchers

Beoordeeld met 5 van de 5 sterren

Delicious cuts

Delicious cuts. Easy to follow cooking suggestions. Quick delivery.

26 augustus 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Abi! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Perfection from start to finish

From straightforward ordering to perfectly timed delivery. The service was second to none
As for the products ( 3kg brisket, beef ribs)
Wow, just wow. Perfectly trimmed and packed full of flavour. Perfect for a slow smoke.
Thankyou, will 100% be ordering again and very happy to recommend you to friends etc. ⭐⭐⭐⭐⭐⭐⭐

26 augustus 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Steve! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

I am still working my way through the…

I am still working my way through the steaks and so far everything has been delicious. I particularly enjoyed the bavette steak. The breakfast sausages are also really tasty.

27 juli 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Carolyn! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Quality product

Quality product, usually reliable delivery - last order delayed by 24hrs. Problem caused by DPD.

27 juli 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, David. We’re delighted to hear your feedback.

At present, DPD remains the most suitable nationwide service for our Always Fresh Never Frozen® deliveries, although we keep this under regular review.

Beoordeeld met 4 van de 5 sterren

Great produce, poor delivery service

The produce is great, the boxes are always damaged due to dpd drivers throwing boxes. Dpd says its not up to them to sort out their drivers. Even sent film footage of drivers damaging boxes. Would love it if another delivery service was available

28 juli 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thank you for the feedback. We’re very pleased to hear you enjoy the produce, but sorry the condition of the boxes has let the delivery experience down.

We raise every reported instance of damage with DPD and continue to press them on the way our parcels are handled, including where customers have provided photographs or video footage. The packaging is designed to protect the contents in transit, but the outer box should still arrive in a reasonable condition.

At present, DPD remains the most suitable nationwide service for our chilled deliveries, although we keep this under regular review.

Beoordeeld met 5 van de 5 sterren

Quality meat products as always

Quality meat products as always. Previous deliveries hit and miss in Cheltenham, this one was reasonable but not to the door. Thanks to the business manager for getting involved.

27 juli 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thank you for the review. We’re pleased to hear the meat was up to its usual standard.

We’re continuing to raise delivery issues in the Cheltenham area with DPD, including instances where parcels are not taken to the door as instructed. I’m glad we were able to get involved and help on this occasion.

At present, DPD remains the most suitable nationwide service for our chilled deliveries, although we keep this under regular review.

Beoordeeld met 5 van de 5 sterren

Great quality beef

Great quality beef, not uber pricey and quick,
reliable delivery. I appreciate the different cuts offered like Korean beef and sausage collaborations with restaurants. It adds some interesting variety to the standard meat order.

27 juli 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Natalie! We’re delighted to hear your feedback.

Beoordeeld met 1 van de 5 sterren

Review.io blocked poor review

Bought the minimum £80 order. Included 2 packs Texan-Style hot link sausages as reviews on website (Reviews.io) raved about them. The raw sausages looked very different from the website picture. Followed the smoking instructions very carefully but the sausages looked hardly cooked. Fried them to get some colour. Hot they tasted unpleasant, cold they were disgusting, overprocessed and not coarse as promised on the website. Will be throwing away the other pack. What a waste.
Also tried their belly pork that took 8 hours to smoke to a point where we could just about chew the meat. Any other belly pork would be pulled pork by this stage, not Swaledale which was so tough it probably would never have reached the pull.
The sting in the tail? Left a 1 star review on Reviews.io and they never sent a verification email. Repeated that a day later, no verification and no posted review. Wonder if Swaledale Butchers know Review.io block reviews?

24 juli 2026
Review zonder uitnodiging
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

We’re sorry that neither the sausages nor the pork belly met your expectations.

The Texan-Style Hot Links are smoked sausages with a different texture and appearance from a conventional coarse British sausage, but they should still have been enjoyable. We would like to check the batch supplied and understand more about how they cooked.

Pork belly also behaves differently from pork shoulder and will not necessarily reach a pulled texture. Although it benefits from slow cooking, it is possible to take it too far, particularly over an eight-hour cook, at which point the meat can become dry and tough rather than increasingly tender.

We are also concerned by your experience when attempting to submit a review through Reviews.io. We do not block genuine negative reviews and would like to investigate why you did not receive the verification emails.

Please contact us at hello@swaledale.co.uk with your order number and the email address used for the review submission so we can investigate both the products and the review issue properly.

Beoordeeld met 4 van de 5 sterren

I have had many good experiences with…

I have had many good experiences with Swaledale, the meat is good and delivery on time and whenever I have had to communicate with them their responses have been quick and to the point. I recently ordered a Cote de Boeuf and though it cooked well and was tender I thought the flavour was not as good as others I have had

24 juni 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thank you for your review and for your continued support.

We’re really pleased to hear you’ve had many good experiences with us and that delivery and communication have both been consistently good. We appreciate the feedback on the côte de boeuf as well.

Beoordeeld met 5 van de 5 sterren

I use Swaledale Butchers whenever I…

I use Swaledale Butchers whenever I can.
Their customer service is second to none. Thank you Dawn.
The meat is of course excellent quality too and delivery service and packaging excellent.

25 juni 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Joanne! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

All on time and meat looks great sorry…

All on time and meat looks great sorry to say much better value than our local butcher which is now why I order on line

24 juni 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Susan! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

So tasty that the neighbours want to…

So tasty that the neighbours want to order from you!

24 juni 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Liz! We’re delighted to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Recommend

Fresh, good quality & provenance

24 juni 2026
Logo Swaledale Butchers

Antwoord van Swaledale Butchers

Thanks so much for taking the time to share your thoughts, Nick! We’re delighted to hear your feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer