Amazing customer service from Megan Clark at Sweet Squared. Had a faulty nail polish (first one in 14yrs) and a quick chat with Megan and now all is resolved. Plus had some helpful hints and tips for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Leah in customer service was fantastic, there was an issue with my parcel through no fault of the company, but she sorted my issue quickly and has gone above and beyond. Great customer service. I will... Toon meer
Bedrijf heeft geantwoord
I bought Kelvin Murphy ‘Flawless’ and ‘Anti Gravity Spray’ and wow my hair feels amazing and has so much lift and helping to shape my hair better! The products were delivered in speedy time and all so... Toon meer
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Fantastic customer service from Elle Dexter at Sweet Squared! I just wanted to say a huge thank you to Elle for all her help today sorting out my glycolic training and order. She was absolutely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Cosmetisch productleverancier
- Cosmetische producten groothandelaar
- Haarproductenwinkel
- Schoonheidsspecialiste-opleiding
Geschreven door het bedrijf
Sweet Squared is smitten with the professional beauty industry. Nails, nail art, hair, hair colour, skin, lashes, wax products... are what we LOVE. We offer exclusive, multi-award winning 'Best in Show' brands to our certified professional-only industry artists. We strive to deliver on-time, next day, lovingly-packed products and goodies to our professional-only customers. Our team live everyday to 'Serve the Pro' with our unique, one-of-a-kind patented 'Love & Respect'!
Contactgegevens
Leeds, Verenigd Koninkrijk
- sweetsquared.com
4,9
Uitstekend
1K reviews
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Customer service
I have been dealing with Sweetsquared for a very long time but this evening I spoke with Elle regarding a mixup in my order and all I can say she is a gem to the company. She was very calm listened to me and within minutes she understood what was wrong with the order and had amended it immediately, she was very friendly and professional , when I ended the call I had a smile on my face because she was so lovely to talk to. If I have any other concerns, I would feel very confident to be greeted by Elle any day of the week.
1 september 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
What a wonderful review. I shall tell Elle and team this immediately. I waved good night to her when she was on the phone with you. I am so happy she could help. Thank you again for the lovely words Denise and time you took to write them. Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Thank you Kirsty - we appreciate you and your lovely comments!! Love & Respect Samantha Sweet
Product was not suitable as advertised
Product was not suitable as advertised. Still waiting on resolution of issue.
25 augustus 2026
Antwoord van Sweet Squared
Dear Natalie, we responded immediately last week to let you know we would happily refund you for the lead. It does say in the description on our site, that the lead is only suitable for lamps manufactured after 2019 and your lamp is much older than that so it wouldn't have worked. Maybe you missed the print but it's in CAPS. Sean is calling you today to make sure you did get our comms on giving you a refund. I hope this helps? Love & Respect Samantha Sweet
Absolutely wonderful experience from…
Absolutely wonderful experience from start to finish!
I recently purchased some nail polishes from Sweet Squared, and I couldn’t be happier with the whole experience. From placing my order on the website to receiving my package, everything was handled with such care and professionalism.
I was kept regularly updated throughout the delivery process, which was fantastic, and my order arrived incredibly quickly. The packaging was also superb — everything was securely and carefully packed, so my nail polishes arrived in perfect condition.
It’s clear that Sweet Squared takes real pride in providing an excellent customer experience, and their professionalism was truly outstanding.
I’m absolutely delighted with my purchase and would highly recommend Sweet Squared to anyone. I’ll definitely be ordering again! 10 stars indeed!
26 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Corrin what a lovely, lovely review - we are thrilled to read your words and we're so happy you're happy with our service. Thank you from me and whole S2 team!!! Love & Respect Samantha Sweet
👌 fantastic service as always.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Bless you Honest and thank you so much - Love & Respect Samantha Sweet
The best 💕💕💕💕💕💕💕
29 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Ahhhhh hearts back at you Cheryl - thank you so much!! Love & Respect Samantha Sweet
Great service great products
26 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Ms Skaros thank you so much for the lovely comment - Love & Respect Samantha Sweet
Great service with premium products.
Great service with premium products.
Delivery is always quick and packaged well. Highly recommend using this company.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you Ella - we appreciate you!! Love & Respect Samantha Sweet
Hairdressing/beauty supplies
Fantastic company to use in this industry! Quick delivery.. packaged with love .. and the best products we love.. trust and work with!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with our quick delivery, carefully packaged orders, we look forward to continuing to serve your business.
Love & Respect,
Brianca Cartwright
Customer Experience Manager
A job well done
Well the package arrived but only the lid in a plastic bag curtesy of Royal Mail. I promptly sent an email with pictures to the service department and description. Elle sent me an email apologising, thanked me for the email and said she will send a replacement the next day. Sure enough it arrived, well done Elle , thank you.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you for sharing your experience. We're very sorry that your original order was damaged in transit, but we're delighted that Elle was able to resolve the issue quickly for you. We'll be sure to pass on your kind words to her. Thank you for your patience and for giving us the opportunity to put things right.
Love & Respect,
Brianca Cartwright
Customer Experience Manager
This company is amazing super speedy…
This company is amazing super speedy delivery and everything was well packaged and all there will definitely order more often perfect customer service to
13 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
We're delighted to hear that you were happy with our speedy delivery, packaging, and customer service. It's wonderful to know that everything arrived safely and that your experience shopping with us was such a positive one.
Love & Respect,
Brianca Cartwright
Customer Experience Manager
Amazingly quick delivery and loved the…
Amazingly quick delivery and loved the retro sweets, thank you 🍬🍬🍬
13 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
It's always nice to add a little extra surprise and we're delighted they put a smile on your face. Thank you for taking the time to share your feedback and for choosing us.
Love & Respect,
Brianca Cartwright
Customer Experience Manager
Prices and Delivery
Great prices and the delivery is fantastic usually the next day.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you for your lovely feedback! We're so pleased to hear you're happy with both our pricing and delivery service.
Love & Respect,
Brianca Cartwright
Customer Experience Manager
Good experience ordering from sweet…
Good experience ordering from sweet square.order arrived the next day. Will definitely be ordering again.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Charlotte thank you for showing up to review us!! We so appreciate it... and you!! Love & Respect Samantha Sweet
Easy to order from the website.
Very easy to order from the website and products arrive the the next day all beautifully packed.
Excellent quality products that are a joy to use.
Thank you.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much Susan - thrilled you are happy with our service!! Love & Respect Samantha Sweet
Once again our delivery arrived next…
Once again our delivery arrived next day, well packed, zero errors 🙏 10/10
7 augustus 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Awesome Antony!! Thanks so much for reviewing... in a world when all our ready to shout about the bad stuff, it's really lovely to read the good!! Love & Respect Samantha Sweet
Great service
Very easy to order and arrived very quickly. Will definitely use them again.
31 juli 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you Joanne - we appreciate you!! Love & Respect Samantha Sweet
Excellent service
Excellent service, always very helpful if I need advice & the products are first class. Delivery is always on time & fast
Can’t fault them
29 juli 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you SO MUCH Carolyn - we appreciate your custom, you and and your lovely comments!! Love & Respect Samantha Sweet
Always a fantastic service as always
Always a fantastic service as always, never ever have a problem with delivery and the products are always carefully wrapped and packaged.
Website is easy to follow and the products are the best in the business
Wouldn’t go anywhere else for my professional nail products
27 juli 2026
Antwoord van Sweet Squared
Thank you Lynsey - so appreciate the lovely message. The team never get tired of reading these - it boosts them and makes them (and us) feel so proud!! Love & Respect Samantha Sweet
Very easy website to navigate.
Very easy website to navigate.
I love the Footlogix products. Best pedicure products I’ve used in over 30 years of being a beauty therapist.
Sweet Squared operate a super speedy delivery service.
I’m always amazed that every order arrives the next day, without fail.
24 juli 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Nicola happy Saturday!! I am THRILLED you love Footlogix - such a great brand that WORKS!!! I just got back from a week away and dearly wished for my FTLGX Foot paddle whilst there. So happy you're doing well with it - such a great brand for retail too! Thank you - Love & Respect Samantha Sweet
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