I used them to deliver keys to a tenant. Very reliable, cheaper than Uber and smooth overall experience. Would definitely recommend. I would update the app to give a notification when the driver is... Toon meer
Bedrijf heeft geantwoord
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The cake itself was really good and we were very pleased with the taste. Unfortunately, we were very disappointed with the birthday candles. We ordered candles for a 70th birthday, but only received a... Toon meer
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Never used this Company before found site online. For a same delivery. Very pleased with service Driver turned up very quickly. Accepted package payment was secure and safe! Item was delivered in less... Toon meer
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Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contactgegevens
Grosvenor Way, E5, London, Verenigd Koninkrijk
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4,7
Uitstekend
239 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Amazing service
I truly appreciated the service. It’s a wonderful place to make someone’s special occasion even more memorable.
20 maart 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Zümral! We’re really glad we could play a small part in making a special occasion even more memorable — that’s exactly what we aim for 🎉
Nice bloke who I thought trustworthy
Nice bloke who I thought trustworthy
18 maart 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Jenny! We’re glad your driver left a trustworthy impression — always a good sign when you can relax and leave it to us 🤝
Called you
Called you, within minutes you collected within minutes you delivered
13 maart 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Moishe! From call to delivery in minutes — that’s exactly how we like it (and how we try to keep it) ⚡
Excellent communication
Excellent communication, service, and a polite/quick driver. Everything happened exactly as needed!
12 maart 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Karen! We’re really glad everything went exactly as planned — clear communication and a quick, polite driver is exactly what we aim for every time 📲
The driver was so polite
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man.
Thank you. A great experience so far. Let's hope he can deliver successfully.
8 maart 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Ms Clark! We’re really glad the driver made such a great impression — sounds like you got one of our honest ones who’d return a pound if you dropped it 😄
Antwoord van Swiftee
Thank you, Duru! We’re glad everything arrived well packaged — we like to keep things tight and tidy from pickup to drop-off 📦
Antwoord van Swiftee
Thank you, Paul! Short and sweet — we’ll take it and keep the service just as sharp 🙌
Your delivery driver was very polite…
Your delivery driver was very polite and gentle with the order. Unfortunately your your customer support team via was rude and dismissive, didn’t really want to check information that I was requesting was disappointing .
21 februari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you for your feedback — we’re really glad to hear the driver was polite and handled the order with care, but we’re sorry your experience with our support team wasn’t up to the same standard. That’s not the level of service we aim for, and we’d like to look into this properly. Please can you share the order ID to support@swiftee.co.uk
so we can review what happened and address it ⚠️
AMAZING GREAT SERVICE
I was SO SO impressed with Swiftee. From start to finish, their service was amazing helping us delivery gift boxes to offices in our local area. They were so accommodating and helped solved any issues that came our way. I would not hesitate to use this guys again.
19 februari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, James! We really appreciate the amazing feedback — glad we could help get those gift boxes delivered smoothly and step in whenever needed. Sounds like everything went exactly to plan, which is always the goal 🎁
delivery to Ub take 3 hours crazy
delivery to Ub take 3 hours crazy
Nothing will change, apparently, they just pick up or drop off few more deliveries along the way, and that's what happens.
18 februari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you for the feedback — we’re sorry this delivery took longer than expected, especially for that route. Please can you share the order ID to support@swiftee.co.uk
so we can look into what caused the delay and get back to you properly 🚧
- Hi Malka, we'd love to look into this in more detail, we've requested information from you but it seems you haven't provided. We also cannot locate any deliveries with the name attached. At times it is possible the a courier has a drop along the route, but this should not prolong your delivery. If you share your details with us we can investigate this further and provide you with a desirable resolution.
Antwoord van Swiftee
Thank you, Mordechai! Fast delivery and amazing service — exactly what we aim for every time, glad we delivered on both 🚀
Brilliant service
Brilliant service! Very efficient and trustworthy. Thank you so much!
4 februari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Beatrice! We really appreciate your kind words — efficient and trustworthy is exactly what we aim for every time 🔑
Delivery came much slower than I…
Delivery came much slower than I expected. Would not have ordered if I knew it would take so long. Poor communication in tracking also.
3 februari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you for your feedback — we’re sorry the delivery took longer than expected and that the tracking didn’t give you the clarity you needed. That’s not the experience we want customers to have. Please can you share the order ID to support@swiftee.co.uk
so we can look into this properly and come back to you 📉
The delivery driver was an hour late
The delivery driver was an hour late. Didn’t pick up his phone when I tried numerous times to call and arrived in a completely different car !
30 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Hi Lena,
We’re extremely sorry to hear this. I have tried to find a booking related to your name but have been unable to locate. We’d love to make this right for you can you please email hello@swiftee.co.uk with your booking so we can look into this further.
Antwoord van Swiftee
Thank you! We’re glad to hear your courier was friendly — always makes the whole delivery feel a bit smoother 🙂
Perfect service
Perfect service! In less than an hour I had my glasses delivered!
22 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Isis! We’re glad we could get your glasses to you so quickly — seeing clearly again in under an hour is a win all round 👓
Fantastic service
Fantastic service. Use it all the time. Thank you.
20 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Michael! We really appreciate your continued support — it means a lot to us that you choose Swiftee time and time again 🙂
Excellent - went over and above
Excellent. Really went over and above to help. I can't recommend them highly enough. Customer for life :)
13 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Sheila! “Customer for life” is the kind of compliment that makes our team do a little happy dance in the office - we’re so glad we could go the extra mile for you 💃
Terrible experience
Terrible experience they didn't keep to the times, were not very helpful when I called them, would not give me the managers name.
They used to be great, in the past shame they are not reliable anymore.
15 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Hi there, we're extremely sorry you had a bad experience. We'd love to hear more about this and make it right - it would be great if you can share your details support@swiftee.co.uk as we cannot locate any bookings with your name provided.
Reliable, professional, and friendly courier servicead a very positive experience with…
I had a very positive experience with Swiftee. My call was answered professionally, and the service was excellent from the start. The courier was punctual, polite, and handled the delivery with great care. Communication was clear throughout, and everything arrived exactly as expected.
The customer care was especially impressive — friendly, attentive, and genuinely helpful. It’s refreshing to deal with a courier company that delivers on its promises without unnecessary complications. I would happily use Swiftee again and would highly recommend them to anyone looking for a reliable and friendly service.
12 januari 2026
Review zonder uitnodiging
Antwoord van Swiftee
Thank you, Haim, for such a thoughtful and detailed review. It truly means a lot to hear that every part of your experience, from the first call to the final delivery, met your expectations. We take great pride in being professional, punctual, and genuinely helpful, so your words really motivate our whole team 🙏
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