We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Toon meer
Bedrijf heeft geantwoord
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Toon meer
Bedrijf heeft geantwoord
Warning!!! Do not use these to insure you Pet, claiming money back is a nightmare, they have all information including invoice and after nearly 2 weeks of having them, Swindon sent me an email saying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Contactgegevens
Verenigd Koninkrijk
- swinton.co.uk/pet-insurance
3,7
Gemiddeld
226 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and friendly
10 april 2023
Antwoord van Swinton
Hi Ian,
Thank you for the review.
So pleased you found us to be helpful; and friendly.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Protection for puppies
Clear process with straightforward flow and easy to use. Concise questions and content of policy easily d8gested.
9 april 2023
Antwoord van Swinton
Hi Mrs Sally Dolni,
Thank you for the review.
We are so pleased you found our process hassle free and concise!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Absolutely brilliant quote and so easy…
Absolutely brilliant quote and so easy to use and afordable.
2 april 2023
Antwoord van Swinton
Hi Charmaine,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy to get a quote before I decided to…
Easy to get a quote before I decided to go ahead and get a policy for my animals, knowing they will be taken care of of vets bills.
31 maart 2023
Antwoord van Swinton
Hi Louise Bailey,
Thank you for taking the time to leave your review for us.
We're glad to see that you found it easy to get a quote with us.
Should you have any questions about your cover during your policy term please feel free to contact us, we hope you have a great day, and thank you for insuring with us!
Kind Regards,
Samantha @ The Social Media Team
Antwoord van Swinton
Good Morning Steve,
Thank You for taking the time to leave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Stress free switch
Easy to use website and insurance at a really competitive price! Thank you.
20 maart 2023
Antwoord van Swinton
Hi Lorraine,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
I needed to renew Freddie the dog's…
I needed to renew Freddie the dog's insurance urgently following the death of my wife who had dealt with the matter previously.
Hayley was brilliantly supportive, clear and efficient in sorting out a new account in my name. Thank you Hayley.
22 maart 2023
Antwoord van Swinton
Good Afternoon Richard,
Thank you for the amazing review for Haley, this has been fed back to her manager.
I'm glad we could help with such an urgent matter in such a supporting way.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy enough to apply for q quote online…
Easy enough to apply for q quote online and great premiums for life long cover
16 maart 2023
Antwoord van Swinton
Hi Cher,
Thank you for the review.
We are pleased to hear that you found it easy to apply for a quotation online with us.
Have a great year and stay safe. Thanks for choosing Swinton Pets.
Kind Regards,
Carly @ The Social Media Team
Antwoord van Swinton
Hi Sandra,
Thank you for the review.
So glad you're pleased with the service provided.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very good value for money
Very good value for money and quick response from initial quote to finished product .
12 maart 2023
Antwoord van Swinton
Hi Steve,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
As above
The reason I went with Swinton was I went through Easyfundraising website and Swinton give a good donation to my cause. As yet Swinton has not yet acknoledged this donation, which is usually logged as pending, to be confirmed etc. (which I believe is 90 days with yiourselves). I will be dissapointed if the donation is not made, and go with someone else next time. Apart from that, my 'experience' was fine.
28 februari 2023
Antwoord van Swinton
Hi Richard,
Thank you for the review. Glad to see that you found insuring with us easy.
Have a great year and stay safe. Thanks for choosing Swinton Pet Insurance
Kind Regards,
Sarah @ The Social Media Team
Antwoord van Swinton
Hi Catherine,
Thank you for the review.
We're so glad we could help you with your insurance needs this year.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Antwoord van Swinton
Hi Richard,
Thank you for the review.
we are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Customer friendly.
Very easy to understand and complete application, not so easy to set up account. Pleased to be able to have documents as opposed to "everything" on line.
20 februari 2023
Antwoord van Swinton
Hi Jean,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Any issue with your online account please contact us via Live Chat so we can assist further.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Swinton bike thieves !
Swinton bike thieves !
Paid in full for insurance on a motorcycle, including legal protection. 3 months in cancelled due to selling the bike.
Not a single penny refund due to their cancellation fees. £156 for 3 months insurance!
AVOID SWINTON BIKE INSURANCE!!!
6 februari 2023
Review zonder uitnodiging
Antwoord van Swinton
Hi Ian
Thank you for taking the time to leave us a review. We're sorry for your experience that you have had.
We would like to be able to help you further with this matter. If you would like to discuss this further and give us a chance to explain the fee's and costs with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
https://www.swinton.co.uk/contact-us - It will show in green when someone is available to help.
Kind regards
Beth @ The Social Media Team
Antwoord van Swinton
Good Morning,
Thank You for taking the time to leave your review. We are really pleased you found the process quick and easy.
Kind Regards
Nicola @The Social Media Team
Monthly payments = loan!
Please be aware that purchasing via monthly payments means you are taking out credit on finance. It is not a standard direct debit.
I have switched to an annual payment, but likely had a hard search completed already which will impact my credit score. Neither Swinton nor their credit partners were able to accurately inform me of the status of the credit search and the impact of cancelling.
1 februari 2023
Antwoord van Swinton
Good Afternoon Anna,
Thank You for taking the time to leave your review. You are made aware of the credit searched and terms when taking out the policy.
Kind Regards
Nicola @The Social Media Team
It was really clearly explained by a…
It was really clearly explained by a friendly representative
25 januari 2023
Antwoord van Swinton
Hi Susan,
Thank you for your lovely review.
I'm so pleased you received such a great level of service.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to use website
31 januari 2023
Antwoord van Swinton
Hi Steve,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Excellent in respect of placing cover and terms offered for value.
I can’t really comment on an existing policy as I only took mine out yesterday. However, I chose through the positive online feedback, good value for the cover chosen and the ease of which it was to place. I actually participated in an online chat with one of their Advisors following placing cover, just to offer positive feedback. Being in the industry myself, I know this goes a long way and I felt it justified. I spent quite a while looking at alternatives which were far more complex with added policy restrictions. As a new customer, I am impressed and highly satisfied. In respect of the actual policy and how it will transpire regarding my future requiremebts, obviously I am yet to comment but first impressions are excellent.
30 januari 2023
Antwoord van Swinton
Hi Marie,
Thank you for the review 0on your first impressions, we are here whether that be via Live Chat, telephone or our website if you have any queries on your policy.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.